Great sports book fantastic casino !! Withdrawing is no hassle and with in minutes Just to say that Rob was A1 in live chat why would you bet anywhere else Even when I go to my local tracks in the... See more
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Love the site big difficulty with screen size making bets on iPhone having to change from portrait to landscape but prices withdrawal all excellent
Poor level of recognition and rewards. Also, unlike many casino games I’ve played (slot), those within BG reset each time you exit. Whereas others pick up where you left off, ie working towards fe... See more
Company replied
Great little bookmaker,they have best odds guaranteed on UK Irish horseracing which is important,had no problem so far....oh and their withdrawals are quick,litrally instant...what's not to like if yo... See more
Company replied
Company details
About BetGoodwin
Written by the company
Welcome to BetGoodwin – your home for online sports betting in the UK. Bet on thousands of live events each week with sharp odds, fast markets and fast withdrawals.
New customers can benefit from our latest sportsbook and casino welcome offers. Essential terms are listed below:
- Sportsbook – Bet £10 Get £15 in Free Bets: New customers only, one use per customer. Promo code WELCOME15. Place a qualifying £10+ cash bet at minimum odds EVS (2.0) within 7 days of registration. After settlement, receive £15 in free bets credited as 1 × £5 Accumulator Free Bet (minimum 4 legs at 2/5 (1.4) per leg), 1 × £5 Sports Free Bet (minimum odds EVS (2.0)), and 1 × £5 Sub Cover Free Bet (minimum odds 1/1 (2.0)). Free bet stakes not returned. Free bets expire after 7 days. Cannot be combined with other offers. Full T&Cs apply.
- Casino – Bet £10 Get 100 Free Spins: New customers only, one use per customer. Promo code WELCOME100FS. Stake £10 cash on Big Bass Splash. Receive 100 Free Spins on Big Bass Splash. Free Spins carry 5x wagering on slots only and a £50 max withdrawal. Spins expire 24 hours after credit. Cannot be combined with other offers. Full T&Cs apply.
Full terms and conditions apply.
REGISTER PROMOTIONS CASINO👑 Customer is King at BetGoodwin!
Written by the company
- Outstanding Customer Service
- At BetGoodwin, we don’t believe in tickets, bots, or long wait times. During business hours our live chat connects you directly with a real human in seconds ready to help whenever you need it. Whether you have a quick question or need support, our team is right here, ready to assist. Because at BetGoodwin, outstanding customer service is our standard.
Your Bet, Backed by Our Guarantee
Best Odds Guaranteed & Money Back Specials
At BetGoodwin, we go the extra furlong. Enjoy Best Odds Guaranteed on horse racing and get your money back as a free bet up to £100 on selected events — like when your horse finishes second, beaten by a nose.
Contact info
East Sussex, United Kingdom
- support@betgoodwin.co.uk
- betgoodwin.co.uk
You should know
3.9
Great
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from BetGoodwin
Hi Tahir,
Thank you for your review.
We're delighted to hear you've had a good experience with us.
We appreciate you taking the time to share your feedback and hope you continue to enjoy using BetGoodwin.
Best Wishes
BetGoodwin Support
Honestly will not be using you again…
Honestly will not be using you again after waiting 24 hours for my money to be credited and a rude member staff
5 July 2026
Reply from BetGoodwin
Hi Stephen,
Thank you for taking the time to leave your feedback.
We're sorry to hear your experience didn't meet your expectations. We understand how frustrating it can be when a deposit takes longer than expected to be credited, particularly where a third party payment provider is involved.
We're also sorry to hear that your interaction with our Customer Support Team left you feeling disappointed, as this is not the level of service we aim to provide.
If you would like us to review your experience further, please don't hesitate to contact our Customer Support Team via Live Chat on site or by email at support@betgoodwin.co.uk.
Best Wishes
BetGoodwin Support
YOU ARE BEING WARNED
YOU ARE BEING WARNED - do NOT play this site. These are scammers. I played £250 accross various games ONLY on 40p stakes and I did not get one win above £5. Even with the reduction in payout rates, this is an absolute scam. I am fully signed up with Gamstop and they let me have an account with my full normal details which I thought was dodgy to start with. I've played over 30 different gambling sites, by far the worse just AVOID and play elsewhere.
6 July 2026
Unprompted review
Reply from BetGoodwin
Hi,
We're sorry to hear you've been disappointed with your experience. We understand how frustrating it can be when gameplay doesn't provide the level of returns you were hoping for.
All of our games operate using independently tested Random Number Generators (RNGs), ensuring every spin or game round is completely random and cannot be influenced.
Each game also displays its theoretical Return to Player (RTP) within the game rules section. All RTP figures are independently tested, comply with industry standards and are approved by the Gambling Commission.
We also take our regulatory and safer gambling responsibilities extremely seriously. As this is a public forum, we're unable to comment on the circumstances surrounding individual accounts.
Best Wishes
BetGoodwin Support
Reply from BetGoodwin
Hi Stephen,
Thank you for your great review.
We're delighted to hear you're enjoying the site and that you've found our payouts to be fast and reliable.
We really appreciate your support and thank you for taking the time to share your experience with us.
Best Wishes
BetGoodwin Support
Worst ever online bookies/ casino over…
Worst ever online bookies/ casino over £150 spent and not a single feature or win pls guys do not use these they are scammers
6 July 2026
Unprompted review
Reply from BetGoodwin
Hi Cameron,
Thank you for taking the time to share your feedback.
We're sorry to hear your experience didn't meet your expectations. We appreciate how disappointing it can be when you play for a prolonged period without seeing the level of returns or bonus features you were hoping for.
All of our casino games use independently tested Random Number Generators (RNGs), meaning every spin and game round is generated completely at random and cannot be influenced.
The theoretical Return to Player (RTP) for each game is available within the game rules, and all RTP figures are independently tested, comply with industry standards and are approved by the Gambling Commission.
Although we understand this won't change your experience on this occasion, we hope it reassures you that all games are operated fairly and transparently.
Best Wishes
BetGoodwin Support
no big win calculated amounts never…
no big win calculated amounts never past what was deposited
28 June 2026
Reply from BetGoodwin
Hi Andrew,
We're sorry to hear you've been disappointed with your experience. We understand how frustrating it can be when the returns don't meet your expectations.
All of our games operate using independently tested Random Number Generators (RNGs), ensuring every spin or game round is completely random and cannot be influenced.
Each game also displays its theoretical Return to Player (RTP) within the game rules section. All RTP figures are in line with industry standards and approved by the Gambling Commission.
Whilst we appreciate this won't change your experience, we hope it provides reassurance that all game outcomes are fair, random and independently tested.
Best Wishes
BetGoodwin Support
Think you could do free bets or bonuses…
Think you could do free bets or bonuses a bit more
3 July 2026
Reply from BetGoodwin
Hi Jim,
Thank you for taking the time to leave your review.
We're pleased to hear you've been enjoying the site, and we appreciate your suggestion regarding free bets and promotions.
We regularly run a variety of offers and promotions throughout the year, although availability can vary depending on eligibility and account activity.
If you have any questions about the promotions currently available on your account, please don't hesitate to contact our Customer Support Team via Live Chat on site or by email at support@betgoodwin.co.uk.
Thank you for sharing your feedback. We hope you continue to enjoy your experience with BetGoodwin.
Best Wishes
BetGoodwin Support
Always the best website betgoodwin a…
Always the best website betgoodwin a thousand percent loyal and Fair keep it going betgoodwin many thanks. Trevor Williams
3 July 2026
Reply from BetGoodwin
Hi Trevor,
Thank you for your fantastic review.
We're delighted to hear you've had such a positive experience with BetGoodwin and that you've found the site fair and enjoyable to use.
Your loyalty and continued support mean a great deal to us, and we're grateful you took the time to share your kind words.
Best Wishes
BetGoodwin Support
Reply from BetGoodwin
Hi Danni,
We're delighted to hear you're enjoying our games and that your withdrawals were processed quickly. We appreciate your support and look forward to providing you with an excellent gaming experience in the future.
Best Wishes
Betgoodwin Support
Very good app the only thing is it…
Very good app the only thing is it needs Apple Pay because the pay function is just linking to my bank. Needs more payment options. It needs a quicker log in process like Face ID or PIN number and etc
1 July 2026
Reply from BetGoodwin
Hi James,
Thank you for taking the time to leave your review.
We're delighted to hear you've had a positive experience with the app overall.
We also appreciate your suggestions regarding additional payment options, including Apple Pay, as well as features such as Face ID or PIN login. Customer feedback like this helps us understand what features our customers would like to see in the future.
Thank you again for your feedback, and we hope you continue to enjoy using BetGoodwin.
Best Wishes
BetGoodwin Support
BetGoodwin has been a breath of fresh…
BetGoodwin has been a breath of fresh air on all honesty and I have used pretty much every bookmakers site there is in the UK. I’m giving this 5 stars because from the very beginning I have had 0 issues, helped out with my sports betting issues whenever I have needed. Withdrawals are super quick and customer service are really helpful and friendly.
25 June 2026
Reply from BetGoodwin
Hi Bethany,
Thank you so much for your fantastic review.
We're delighted to hear that your experience with BetGoodwin has been such a positive one. It's especially rewarding to know that our Customer Support Team has been able to assist whenever you've needed help and that you've found them friendly and helpful throughout.
We're also pleased to hear you've been enjoying our quick withdrawals and smooth overall experience. Feedback like yours means a great deal to the whole team.
Thank you for choosing BetGoodwin and for taking the time to recommend us.
Best Wishes
BetGoodwin Support
Do no download this game is a piece of…
Do no download this game is a piece of shit takes all your money absolutely rip of scandals no bonuses skips proper Bolox unless you want to lose your money do not play it
2 July 2026
Unprompted review
Reply from BetGoodwin
Hi,
We're sorry to hear you've been disappointed with your experience. We understand how frustrating it can be when gameplay doesn't provide the bonuses or returns you were hoping for.
All of our games operate using independently tested Random Number Generators (RNGs), ensuring every spin or game round is completely random and cannot be influenced.
Each game also displays its theoretical Return to Player (RTP) within the game rules section. All RTP figures are in line with industry standards and approved by the Gambling Commission.
Whilst we appreciate your experience has left you feeling dissatisfied, we hope this provides reassurance that all game outcomes are fair, random and independently tested.
Best Wishes
BetGoodwin Support
Really good sports markets
Really good sports markets. Casino seems fine I don't use much. Site easy to use. Withdrawal time couldn't be faster. I recommend the site. Only draw back for me is no real rewards such as a freebet credited but in the whole great Site.
29 June 2026
Unprompted review
Reply from BetGoodwin
Hi Mischief,
Thank you for your fantastic review!
We're delighted to hear you find out site easy to use and you're enjoying our Sportsbook and fast Withdrawals.
We also appreciate your honest feedback about the rewards and free bet promotions and we'll be sure to share this with the team.
Thank you for your recommendation and we look forward to continuing to provide you with a great experience!
Best Wishes
BetGoodwin Support
Good site fast payout
30 June 2026
Reply from BetGoodwin
Hi Hanna,
Thank you for your review.
We're really pleased to hear you've had a positive experience with the site and that your payout was processed quickly.
We appreciate you taking the time to leave your feedback and thank you for choosing BetGoodwin.
Best Wishes
BetGoodwin Support
Instant payout
26 June 2026
Reply from BetGoodwin
Hi Daniel,
Thank you for your review.
We're delighted to hear your withdrawal was processed instantly and that you've had a positive experience with us.
Thank you for taking the time to share your feedback. We really appreciate your support and hope you continue to enjoy using BetGoodwin.
Best Wishes
BetGoodwin Support
There's absolutely no question this…
There's absolutely no question this site has rigged odds. Ive played them all and the payout for this one is truly shocking. Different days, times, amounts, different games, and yet apparently its random. Not a chance.
29 June 2026
Unprompted review
Reply from BetGoodwin
Hi Benjamin,
We're sorry to hear you've been disappointed with your experience. We understand your concerns and appreciate it's frustrating when the results don't go your way.
All of our games operate using independently tested Random Number Generators (RNGs), ensuring every spin or game round is completely random and cannot be influenced.
Each game also displays its theoretical Return to Player (RTP) within the game rules section. All RTP figures are in line with industry standards and approved by the Gambling Commission.
Whilst we appreciate this won't change how your recent sessions have felt, we hope it provides some reassurance that all game outcomes are generated fairly and independently.
Best Wishes
BetGoodwin Support
had a couple of small wins and they…
had a couple of small wins and they have therefore removed my 10% bet boosts.
it is bonuses like this that attracts punters - without it ,i'll go elsewhere.
29 June 2026
Reply from BetGoodwin
Hi Mick,
Thank you for taking the time to leave your feedback.
We're sorry to hear you've been disappointed.
Please be aware that if a customer chooses to opt out of a promotion, this decision cannot be reversed and the promotion cannot be reinstated.
If you have any questions regarding your promotional eligibility or would like us to explain the options available on your account, please don't hesitate to contact our Customer Support Team via Live Chat on site or by email at support@betgoodwin.co.uk.
Best Wishes
BetGoodwin Support
Don't offer extra place races.
Don't offer extra place races.
Some stakes can be restricted
27 June 2026
Reply from BetGoodwin
Hi Connor,
Thank you for taking the time to leave your feedback.
We're sorry to hear that our racing offering didn't fully meet your expectations.
We appreciate your comments regarding extra place races and stake restrictions. The availability of promotions and staking can vary depending on a number of factors, but we understand this may be disappointing.
Your feedback is appreciated as we continue to develop and improve our sportsbook.
Best Wishes
BetGoodwin Support
I have only given 3 stars as the casino…
I have only given 3 stars as the casino is good but the sports is not so good as on the bet builder you are limited to goals,corners and no player fouls,tackles. Poor on the betting side.
28 June 2026
Reply from BetGoodwin
Hi Michael,
Thank you for taking the time to leave your feedback.
We're pleased to hear you're enjoying the casino side of the site, but we're sorry that our sportsbook and Bet Builder haven't met your expectations.
We appreciate your comments regarding the range of markets available within Bet Builder, including player statistics such as fouls and tackles. Customer feedback is invaluable as we continue to develop and enhance our sportsbook offering.
If you have any further suggestions or questions, please don't hesitate to contact our Customer Support Team via Live Chat on site or by email at support@betgoodwin.co.uk.
Best Wishes
BetGoodwin Support
So just joined tonight to see what the…
⁰So just joined tonight to see what the site is like,ive never written a review ever before about a gaming site but had to on here, I played a game and it took £600 and in the whole time i played i got the main feature twice and one paid £6.40 and the next £3.50. When sites say they have a good pay out rate I think this one is ridiculous 3 hours straight i played for as was waiting for the main feature to get some money back but never happened.
28 June 2026
Unprompted review
Reply from BetGoodwin
Hi Stephen,
Thank you for taking the time to leave your feedback.
We're sorry to hear that your first experience with us was so disappointing. We understand how frustrating it must have been to spend several hours playing, trigger very few bonus features and receive returns that fell well below your expectations.
All of our casino games operate using certified Random Number Generators (RNGs), and each game has its own published Return to Player (RTP) percentage. Whilst RTP is calculated over a very large number of spins, we appreciate that individual sessions can sometimes produce outcomes that feel particularly disappointing.
We're sorry this was your experience and appreciate you taking the time to share your thoughts.
Best Wishes
BetGoodwin Support
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