I’d like to respectfully disagree with the previous negative review of Betcoin Casino. I’ve been a loyal user of the site since around 2012, and in my experience, I’ve never had any real issues w... See more
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Company details
Written by the company
The leading bitcoin and cryptocurrency casino and sportsbook, since 2013
Contact info
Bulgaria
- betcoin.ag
Replied to 90% of negative reviews
Typically replies within 1 week
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Excellent customer service and fast…
Excellent customer service and fast withdrawals.
Been with Betcoin a few months and…
Been with Betcoin a few months and never had any issues. Offer a wide variety of sports and slots and the withdrawals are always very quick.
Loggin into Betcoin.ag feels like…
Loggin into Betcoin.ag feels like stepping into a fast-moving crypto gaming hub built for instant action. The platform loads quickly, and everything from the casino lobby to the game categories is laid out in a way that makes it easy to jump straight into gameplay without delay. The overall vibe is energetic and modern, especially for users who prefer crypto-based deposits and quick access to games.
One of the standout moments in this experience is launching Sweet Bonanza. The game immediately shifts the tone with its bright, candy-filled visuals and upbeat energy. Compared to the more structured layout of the casino lobby, Sweet Bonanza feels like pure chaos in the best way possible—color everywhere, fast spins, and constant anticipation.
As the spins begin, the mechanics quickly take over. Wins don’t rely on traditional paylines but instead come from clusters landing anywhere on the screen. This creates a more unpredictable rhythm, where every spin feels like it could suddenly turn into something much bigger. The tumble feature adds even more momentum, as winning symbols vanish and new ones drop in, creating chain reactions that keep the screen constantly changing.
In this Betcoin.ag session, the transition into Sweet Bonanza feels seamless. There’s no lag or interruption between launching the game and diving into spins, which keeps the energy consistent. The crypto-friendly setup makes it feel like everything is happening instantly—deposit, load game, spin, repeat.
The bonus round is where this imagined experience really peaks. Free spins with multiplier bombs stacking across the screen create a surge of excitement, turning simple wins into much larger bursts of activity. In this hype-style scenario, this is the moment where everything feels amplified—sound, visuals, and momentum all working together.
Overall, this crossover experience paints Betcoin.ag as a fast-access crypto casino environment paired with the chaotic, high-energy fun of Sweet Bonanza. Together, they create an atmosphere centered on speed, color, and unpredictable bursts of excitement.
Scammish behaviour
Scammish behaviour. I registered on their site 4 days ago, placed 2 bets. 2 days ago i wanted to login. It says that my account was blocked.
I write on their email support - they replied : Hello, please complete the following verification of your unique identity and location from the same device and connection used to place bets, within the next 4 hours
They sent me this email 23:18 when I was sleeping!!! Now refusing to communicate with me. So I lost deposit and all my winnings from my 2 bets, avoid them, its scam.

Reply from Betcoin
Betcoin.ag has quickly became my…
Betcoin.ag has quickly became my favorite betting site, they distinguish themself from other competitors in all contentious aspects.
They are a trusted name in an industry which is known for scams, and they offer strong and feasible bonuses when other sites offer ones with silly wagering requirements that can never be fulfilled.
The only drawback I can think of is slower withdrawals compared to instant withdrawals offered by some other sites in the space, still it is a small drawback only, and the timings for withdrawals are still good in general.
The site used to be much better..
The site used to be much better... many more lines and games to play. Now the website seems robotic, clunkier and harder to use. The bonuses and rewards have gotten slashed aswell. I used to get many more perks before the website changed but overall I still enjoy the site. Theyve taken a step back but still remain a decent place to play at.

Reply from Betcoin
Betcoin blocked my withdrawal and their regulator no longer exists
I deposited funds on Betcoin.ag and successfully completed their KYC verification.
My first withdrawal was approved and processed. However, when attempting to withdraw the remaining balance, my account was suddenly blocked and I was accused of “sportsbook abuse”.
The support team has been extremely unprofessional and even called me a “scammer” in their emails.
I asked which specific clause of the Terms of Service I violated but they refused to explain and instead told me they could hold my funds for up to 60 days.
What is even more concerning is that Betcoin’s Terms of Service directs players to submit complaints to the Curacao Gaming Authority.
However, when contacting the provided email addresses, I received automatic responses stating that Gaming Curaçao has ceased operations since August 18th 2024.
This means the official complaint procedure referenced in their Terms is no longer functional.
I am now left with no regulator and a bookmaker refusing to release my funds.
I've been using Betcoin for a few years…
I've been using Betcoin for a few years and enjoy them for the most part. They have updated their site and added some cool features like weekly cashback and shop points that can be converted to free spins. That with a monthly bonus puts them as one of my favorite sites to play on.
I do find it annoying that their withdraws take 15-20 minutes to process but overall, I trust having my money on the site which is important at the end of the day.
They blocked my account and stole my…
They blocked my account and stole my money.

Reply from Betcoin
Retroactively voided all my bets at a 1:1 rate
My experience with Betcoin Casino was extremely negative.
After regular gameplay, my account balance reached approximately $270. During this time, I placed sports bets and also played casino games (slots). All wagers were accepted without any issues.
When I requested a withdrawal, Betcoin suddenly claimed a “violation regarding location” and retroactively voided all my bets at a 1:1 rate. As a result, my balance was reduced from about $270 to only my original $50 deposit.
Key points:
• Balance before withdrawal request: ~$270
• Balance after Betcoin’s decision: $50
• Bets included both sports betting and slot gameplay
• No VPN or location-masking tools were used
• I was physically located in Poland, which is not a restricted country
The alleged “location violation” was raised only after I requested a withdrawal. No issues were mentioned while deposits were accepted and bets were placed.
Voiding an earned balance after gameplay has been completed is unfair and misleading. Regardless of internal policies, cancelling legitimate winnings only at the withdrawal stage seriously undermines trust in this casino.
Players should be aware that Betcoin may retroactively cancel bets and remove balances after a withdrawal request.

Reply from Betcoin
Betcoin betting them all
New model new look new all new sports new casino, i love it, it makes me want to switch mainly here because of the odds, and support are fast and my advice was make some more promos for users so they would love to register more here.
A legit honest casino who honour your…
A legit honest casino who honour your wins and a have a wide range of games and sports. A happy customer here.
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