Betano Reviews 

493
TrustScore 1.5 out of 5

1.3

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Review summary

Created with AI, based on recent reviews

Evaluating 58 reviews, most reviewers were let down by their experience overall. Many people faced significant issues with payment and withdrawals, reporting long delays, inability to access funds, and refusal to pay winnings even after document submission. Customers frequently criticized the website and product offerings, noting games rarely provided expected payouts or bonuses, leading to a perception of unfairness. Customer service was widely described as unhelpful, slow, and providing generic responses, leaving users frustrated. Reviewers often felt the pricing structure was designed to extract money without fair returns. However, some customers also noted a good initial experience, with quick withdrawals and positive customer service.

What people talk about most

Payment

Reviewers mention significant dissatisfaction with the payment process, particularly regarding withdrawals.... See more

Website

Clients share negative opinions on the website, with many reviewers feeling that something about it "feels... See more

Product

Customers had negative experiences with the product, with many reporting very few bonuses or payouts despite... See more

Customer service

Consumers find customer service to be a source of frustration, often encountering issues with verification... See more

Price

Customers consistently express dissatisfaction with pricing, often feeling that the platform is designed to... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Betano has become a scam. If you win, it will take days at least to get your money. Customer service is an absolute joke, 0 help. It says 30 minutes for withdrawal, I've been waiting 2 days and stil... See more

Rated 1 out of 5 stars

In blackjack, the site has won 4 times in a row, which gives a probability of 0.00546%. Furthermore, it's the only casino where you don't win much, especially over time. There are no problems with oth... See more

Rated 1 out of 5 stars

Scammers!!! For first they are charged for deposit 15% !!!!! Crazy withdrawal make is coming to not impossible if want asked about help from costumer services, well problem makes more worse than wa... See more

Rated 1 out of 5 stars

This business (If you can call it that) is a total scam. I opened an account with all my personal details and bank details and they closed my account and confiscated my funds ( without any reason give... See more


1.3

Bad

TrustScore 1.5 out of 5

493 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.3

All reviews

(493)

100 reviews in the last 12 months

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Rated 2 out of 5 stars

Shady business with good free slots/spins and shady business practices

Bet 50 EUR, won bet, made 130 EUR. Tried to withdraw, was told I could only withdraw once I had reached 500 EUR in balance/bets. Returned later to bet with 130 EUR balance, balance was 0. Checked transaction history, noticed they nullified my balance without warning. Summary: I bet 50 EUR, won the bet, and lost 130 EUR. Several deposit errors. Requires bank statement and passport or national ID card copies (illegal in Portugal) after nullifying your account when you attempt to withdraw. Rejects crystal-clear high-resolution national ID card copies accepted by everyone else because they're allegedly "unclear and low-resolution". Eventually agreed to credit 20 EUR after I threatened legal action. Good free slots/spins that award (small amounts of) money you can withdraw.

24 January 2021
Unprompted review
Rated 1 out of 5 stars

Worst ever betting company

Worst ever betting company! It locks sometimes 20 min so that you don't cash out and they are really bad on cash out! 5/11 Games won(6 open), with a bet of 5€ the final win is at 1100€... With 5 games already won(12,65) and they give only 28€ cash out...

5 December 2020
Unprompted review
Show reviews in all languages. (493 reviews)

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