Great product to wear on wet days as I ride a electric scooter to work everyday. Bought a Betacraft hi viz yellow jacket from Mitre 10 but needed trousers as well. Good that the products are 100%... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Items were an excellent price, of excellent quality and arrived promptly. Also, it is great to be able to purchase from a NZ company. Will definitely purchase from Betacraft Work Wear again, and will... See more
Company replied
The interaction with the lovely lady (Pahiatua) and the man (phone) that I dealt with were fantastic Nothing was a problem I had problems with delivery but that was sorted very quickly The quality o... See more
Company replied
You did well but the courier made a meal of it & unfortunately the clothes aren't suitable. The polyester is to scratchy for my psoriasis skin & I'm too fat for the TShirt so I will send them to the H... See more
Company replied
Company details
Written by the company
Betacraft was founded in 1952 by a man with an inventive spirit and a singular goal: to keep New Zealand farmers warm, dry and comfortable. Now into its fourth generation, Betacraft remains a family business committed to producing professional grade, long-lasting gear that can withstand even the most extreme outdoor conditions. Our products are fabricated using the best materials and technologies, cut and sewn by experts to exacting standards, we create high-performance garments that keep you outside for longer. A family business through and through, we’re driven by the desire to help New Zealand’s outsiders, making the outdoors easy every day.
Contact info
168 Main Street, 4910, Pahiatua, New Zealand
- 063768456
- support@betacraftworkwear.com
- betacraftworkwear.com
4.8
Excellent
912 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fast shipping of quality gear
Fast shipping of quality gear. Our Motorcycle Training business relies on Betacraft to keep us warm and dry.
22 April 2026
Reply from betacraftworkwear.com
That is our pleasure Ross. Your support means a lot to us as a kiwi business. If you need anything else, please don't hesitate to reach out. Stay warm and take care.
Reply from betacraftworkwear.com
I'll pass your feedback on to our customer service team. Appreciate the review, thanks Lance!
We loves the Gumboots - DUNLOP TERRAPRO STEEL TOE - DUN10-GRN-2
My son and I absolutely love these gumboots! We use them for construction, and they keep us super comfy and warm in winter. Plus, they’re lighter and won’t get stuck in the mud like some other brands.
And guess what? They don’t feel hot in summer during rainy days either.
We’ve bought these twice now, and we’re definitely buying them again. They’re a happy feet 🦶🏻!
Delivery was on time, just like always.
🌟I recommend it 🌟
19 April 2026
Reply from betacraftworkwear.com
Simon, thanks so much for the great review and feedback.
Great to hear the Dunlop Terrapro gumboots are keeping you both comfortable, warm, and performing well!
We’re glad delivery continues to be on time for you, and we look forward to dealing with you again in the near future.
Excellent products.
Excellent products delivered in good time. I've been wanting new brushed cotton shirts for a while.
21 April 2026
Reply from betacraftworkwear.com
Thanks for the positive review Rom! Great to hear our brushed cotton shirts have been serving you well. Look forward to dealing with you again in the near future.
Reply from betacraftworkwear.com
Thanks for the positive feedback on our quick service, George. Appreciate your support. Please let us know if there is anything else we can assist you with.
Reply from betacraftworkwear.com
Thanks for the positive feedback on our service, Peter. Appreciate your support. Please let us know if there is anything else we can assist you with.
Could be better branded and hat had no…
Could be better branded and hat had no branding
26 March 2026
Reply from betacraftworkwear.com
Thank you for your review, Matthew. We appreciate your feedback regarding the branding on the fleece pack, and can confirm this product is currently being reviewed as part of ongoing range improvements. If you have any further questions, please reach out to us at support@betacraftworkwear.com
Jacket still not arrived 3 weeks later
25 March 2026
Reply from betacraftworkwear.com
Hello Scott,
Thank you for bringing this to our attention — this is far from the level of service we strive to provide.
Our team is currently looking into your order as a priority, and we’ll be in touch with you directly via email shortly with an update.
Thanks again for your patience, and we look forward to getting this sorted for you.
Reply from betacraftworkwear.com
Joel, thank you so much for taking the time to leave such a positive review! We're thrilled to hear that you're satisfied with the level of service you received. If you need anything else in the future, please don't hesitate to reach out. Thanks again for your support!
Reply from betacraftworkwear.com
Great feedback, thank you!
Reply from betacraftworkwear.com
Thanks for the great review Kerry! Glad we could help you out and look forward to dealing with you again in the near future.
Reply from betacraftworkwear.com
Just how we like it, thanks Grant!
It was good
It was good, they were fast and the socks are great, but I'm getting pissed off because this is the second time I've been asked to review my experiance!
26 March 2026
Reply from betacraftworkwear.com
Appreciate the positive review! Thank you for bringing this to our attention. I can confirm the team are currently looking into these messages.
Hi team
Hi team, your product is awesome the ordering and payments are easy and distribution is fast. cheers Rob
23 March 2026
Reply from betacraftworkwear.com
Thanks, Rob - I will pass this on to the team! Glad to hear of your prompt delivery also.
Great helpful service and the quality…
Great helpful service and the quality of the jacket couldn't be better although the size guid is not accurate when I got in touch with them they soon sorted out my size with the measurements I gave them and it's a perfect fitting it's light, warm and above all 100% waterproof when I wore it out in heavy rain, it was delivered ahead of time as well
23 March 2026
Reply from betacraftworkwear.com
Mr Donald, thank you so much for taking the time to leave such a positive review! We're thrilled to hear that you're satisfied with the level of service you received. If you need anything else in the future, please don't hesitate to reach out. Thanks again for your support!
Reply from betacraftworkwear.com
Thanks for the great review Dave! Look forward to dealing with you again in the near future.
Reply from betacraftworkwear.com
Great to hear of your positive experience, Rommel! We aim to make your experience as seamless as possible, so we love hearing feedback like this.
Great communication and the product is…
Great communication and the product is warm and value for money
9 March 2026
Reply from betacraftworkwear.com
I'll pass your feedback on to our customer service team. Appreciate the review, thanks Tony!
Reply from betacraftworkwear.com
We love a seamless transaction! Thanks for the review, Mandeep!
Reply from betacraftworkwear.com
Thanks for the positive feedback on our quick service. Appreciate your support. Please let us know if there is anything else we can assist you with.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.