betacraftworkwear.com Reviews 

913
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 188 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the clothing, mentioning that items are durable, well-constructed, and keep them wonderfully warm and dry during outdoor work. People also love the exceptionally fast delivery service, noting that online orders arrive promptly, website navigation is seamless, and parcel tracking is very convenient. Some reviewers were not happy with sizing consistency, noting unexpected differences between models, specific items being narrow, or difficulties with matching sizes. A few customers also experienced occasional delivery delays or minor stock availability issues when placing their orders online.

What people talk about most

Product

Customers had positive experiences with product, expressing immense satisfaction with the great quality,... See more

Quality

People report positive experiences with quality, highlighting excellent apparel such as warm jackets,... See more

Delivery service

Clients share satisfaction on delivery service, noting exceptionally fast shipping times, prompt order... See more

Service

Reviewers mention positive feedback about service, expressing widespread satisfaction with the fast,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great product to wear on wet days as I ride a electric scooter to work everyday. Bought a Betacraft hi viz yellow jacket from Mitre 10 but needed trousers as well. Good that the products are 100%... See more

Company replied

Rated 5 out of 5 stars

Items were an excellent price, of excellent quality and arrived promptly. Also, it is great to be able to purchase from a NZ company. Will definitely purchase from Betacraft Work Wear again, and will... See more

Company replied

Rated 5 out of 5 stars

The interaction with the lovely lady (Pahiatua) and the man (phone) that I dealt with were fantastic Nothing was a problem I had problems with delivery but that was sorted very quickly The quality o... See more

Company replied

Rated 5 out of 5 stars

You did well but the courier made a meal of it & unfortunately the clothes aren't suitable. The polyester is to scratchy for my psoriasis skin & I'm too fat for the TShirt so I will send them to the H... See more

Company replied


Company details

  1. Clothing Store

Written by the company

Betacraft was founded in 1952 by a man with an inventive spirit and a singular goal: to keep New Zealand farmers warm, dry and comfortable. Now into its fourth generation, Betacraft remains a family business committed to producing professional grade, long-lasting gear that can withstand even the most extreme outdoor conditions. Our products are fabricated using the best materials and technologies, cut and sewn by experts to exacting standards, we create high-performance garments that keep you outside for longer. A family business through and through, we’re driven by the desire to help New Zealand’s outsiders, making the outdoors easy every day.


Contact info

4.8

Excellent

TrustScore 5 out of 5

913 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(913)

193 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Hi-Viz Short Sleeve Polo Lime

Great transaction received purchase quickly and very happy with product

27 October 2025
betacraftworkwear.com logo

Reply from betacraftworkwear.com

Thanks for the positive feedback on our quick service, Vicky. Appreciate your support. Please let us know if there is anything else we can assist you with.

Rated 5 out of 5 stars

Great

Easy to order, great product, postage a little slow but updates on progress were great!

21 October 2025
betacraftworkwear.com logo

Reply from betacraftworkwear.com

Thanks for the positive feedback Sue. We appreciate your support as we continue to do all we can to speed up delivery!

Rated 5 out of 5 stars

Excellent Everyday Wear

This is my third time purchasing Betacraft's work wear. Thank you for the excellent service, the quality of your clothing and the speedy delivery.

26 September 2025
Unprompted review
betacraftworkwear.com logo

Reply from betacraftworkwear.com

Our pleasure, Jane! Thanks for the review.

Rated 5 out of 5 stars

Very comfortable

Very comfortable, true to size and very durable

18 September 2025
betacraftworkwear.com logo

Reply from betacraftworkwear.com

Our pleasure, Allan! Thanks for the review.

Rated 5 out of 5 stars

Awesome

Well. To be quiet honest, I haven't one complaint.
1. All products I bought were of high quality and as expected.
2.Delivery was within 48 hours!
3. The gear I bought is perfect for my requirements,functional, of a very high quality.
4.Its great to have a company from Aotearoa to buy from.
5.I will buy again from betacraft
There ya go 5 star.
Nga Mihi Don

17 September 2025
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Reply from betacraftworkwear.com

Thanks for the great review Donovan! Look forward to dealing with you again in the near future.

Rated 5 out of 5 stars

Solid mahi gears all round.

Solid mahi gears all round.
Material comes up great in the wash after been on the farm all day.
Handles well in all whether.
Warm, dry and comfy.
True to sizing.
Super quick shipping.
Highly recommend and will buy again.
Thanks team.

17 September 2025
betacraftworkwear.com logo

Reply from betacraftworkwear.com

J Maui, thank you so much for taking the time to leave such a positive review! We're thrilled to hear that you're satisfied with the gear that you received. If you need anything else in the future, please don't hesitate to reach out. Thanks again for your support!

Rated 5 out of 5 stars

AAA+++ all rounder, very professional

Fast contact
Fast delivery
Garments exactly as described
Great quality and sizing
Husband is happy with his new work clothes
I’m happy with the professional service

17 September 2025
betacraftworkwear.com logo

Reply from betacraftworkwear.com

Great to hear of your positive experience, Karen! We aim to make your experience as seemless as possible, so we love hearing feedback like this! Come again!

Rated 5 out of 5 stars

Good service

Good service. Love the gesr

17 September 2025
betacraftworkwear.com logo

Reply from betacraftworkwear.com

Great to hear, thanks!

Rated 5 out of 5 stars

A truly excellent experience…yet again

A truly excellent experience…yet again. This company make great safety gear, at affordable prices, and ship out super fast for only $5. Hard to believe just how good they are!!! Highly recommended to all!

17 September 2025
betacraftworkwear.com logo

Reply from betacraftworkwear.com

Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that you're satisfied with the level of service and product you received. If you need anything else in the future, please don't hesitate to reach out. Thanks again for your support!

Rated 5 out of 5 stars

Good price

Good price. Fast delivery. Good quality

20 August 2025
betacraftworkwear.com logo

Reply from betacraftworkwear.com

Thanks for the positive feedback, Guillermo. Appreciate your support. Please let us know if there is anything else we can assist you with.

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