Best Way Auto Transport LLC Reviews 

432
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 119 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional, responsive, and helpful staff, often described as courteous and efficient. The service provided is frequently highlighted as excellent, reliable, and trustworthy, ensuring a smooth, easy, and well-organized transportation process. People particularly appreciate the competitive and fair pricing, finding the fees to be very reasonable. Many consumers highlight the quick and prompt delivery service, with vehicles arriving safely and on time, often without issues or damages. The company's commitment to keeping customers well-informed throughout the entire process is also frequently mentioned, contributing to a positive and confident experience from pickup to delivery.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, with many praising individual employees for their... See more

Service

Users describe positive interactions with service, frequently highlighting professionalism, reliability, and... See more

Delivery service

Clients share positive opinions on delivery service, with many praising the easy, quick, and smooth shipping... See more

Price

Reviewers mention positive feedback about price, often highlighting fair, reasonable, and competitive rates... See more

Customer service

Consumers find customer service to be positive, with many reviewers praising the outstanding communication... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had a motorcycle transported from Chicago to south Florida. Booked it in 2 days and pick up and drop off was less the 48 hours! Everything was secure and was sent with a mint condition Rolls Royc... See more

Company replied

Rated 5 out of 5 stars

Ethan Carter came through in a big way! I recently purchased an out of State stacker trailer sight unseen. I hired Ethan to pick up and deliver over 2200 miles across Country. Due to my short window o... See more

Rated 5 out of 5 stars

We were looking for the best towing option for our Ford Fusion from Idaho to Utah. Most companies gave us super high quotes, but Chris Austin gave me the best price by far. I’m so happy with how every... See more

Company replied

Rated 5 out of 5 stars

Richard Gomez is the agent I worked with. He set up the transport of my vehicle and followed up closely throughout the process. He did not procrastinate or leave me hanging but was very persistent and... See more

Company replied


Company details

  1. Transportation Service
  2. Auto Broker
  3. Trucking Company

Written by the company

This is Best Way Auto Transport LLC. Our services offer safe, cost effective and time efficient way of transporting your vehicle all over the United States. We transport Sedan, SUV, Pickup Truck, motorcycles, ATV, golf carts etc. For all your auto transport needs, get in touch today. We offer a wide range of vehicle transportation services including open and enclosed auto transport. We provide door to door service and we also have service from auction to port. We transport across 50 states of the United States. As a US DOT and FMCSA licensed provider your vehicles are safe with us. For a free quote and any questions please contact us at (917) 781-2300.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

432 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 85% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(432)

109 reviews in the last 12 months

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Rated 5 out of 5 stars
Best Way Auto Transport LLC logo

Reply from Best Way Auto Transport LLC

Thank you for giving us the chance to serve you. We strive to provide the best experience possible to our customers. The best compliment we can receive is the referral of your friends and family.

Rated 5 out of 5 stars

I love my delivery from these guys

I love my delivery from these guys. I screwed one guy before he took my deposit .but as soon I found this company. I start my shipping from them .very accurate and on time. Very professional deal. I recommend to every one to use this company. Very secured and legit. Good shipping rates.

5 March 2025
Unprompted review
Best Way Auto Transport LLC logo

Reply from Best Way Auto Transport LLC

Thank you for giving us the chance to serve you. We strive to provide the best experience possible to our customers. The best compliment we can receive is the referral of your friends and family.

Rated 5 out of 5 stars

Good, dependable service

They picked the car up when they said they would, delivered early, answered questions promptly, charged a fair price and stuck to it. Transport driver was very professional and very communicative.

13 March 2025
Unprompted review
Best Way Auto Transport LLC logo

Reply from Best Way Auto Transport LLC

Thank you for giving us the chance to serve you. We strive to provide the best experience possible to our customers. The best compliment we can receive is the referral of your friends and family.

Rated 5 out of 5 stars

Ca to Nc

Had the pleasure of dealing with Brian. He quoted great price and timing. He delivered on both. We will work together as again in the future.

11 March 2025
Unprompted review
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Reply from Best Way Auto Transport LLC

Thank you for giving us the chance to serve you. We strive to provide the best experience possible to our customers. The best compliment we can receive is the referral of your friends and family.

Rated 4 out of 5 stars

Overall great experience…

Overall it was a great experience with Brian Martin and the driver. Communication could have been a little better but overall I am very pleased. Motorcycle showed up just how I saw it at the dealership.

7 March 2025
Unprompted review
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Reply from Best Way Auto Transport LLC

Thank you for giving us the chance to serve you. We strive to provide the best experience possible to our customers. The best compliment we can receive is the referral of your friends and family.

Rated 1 out of 5 stars

BEST WAY AUTO NOT INSURED

BEST WAY AUTO NOT INSURED
Update on my experience with Best Way Auto. They must use a simulated response to a negative reviews. I have been in contact with Peter Brown and he has stated that they don't carry insurance and are not responsible for damages done to my boat from negligiants of a driver they sent. As far as I know, Best Way Auto is not even registered as a business in NY ( I could not find them on the state business website). Unfortunately I have had to hire an attorney in order to get my $47k damages to my boat taken care of. We will see what happens. Peter Brown sent a company to pick up my boat for transportation and did not verify that the driver was insured. He was not insured and has never hauled a boat before. He did not even know how to hook the boat trailer onto the truck and did not attach the safety chains causing the trailer to come unhitched. Peter did not even know the boat was wrecked until I called him. They stated that there would be tracking on the boat in which there was not. I didn't even know that the boat was wrecked until 2 days after it was picked up. I have went through the driver's insurance and the company, DND Tower Logistics insurance and both claims were denied. This should of been the responsibility of Best Way to verify the driver as in their ads they guarantee experience and insuranced drivers. I am writing this because I do not want anyone else to go through the nightmare I am going through. I am not sure how there are any positive reviews for this company. Do yourself a favor and do not use this company. What ever company you use, verify what driver will be picking up and verify they are properly insured. I took Peter's word that my driver was experienced and insured. A big mistake.

14 September 2024
Unprompted review
Best Way Auto Transport LLC logo

Reply from Best Way Auto Transport LLC

Dear J Baril,
Could you please share your order ID so we can check it for you and assist accordingly?

Best regards,
Customer Support – Best Way Auto Transport LLC

Rated 5 out of 5 stars

Alex always get the job done

Alex always get the job done. Best way auto is truly the best way for me customers.

27 February 2025
Unprompted review
Best Way Auto Transport LLC logo

Reply from Best Way Auto Transport LLC

Thank you for giving us the chance to serve you. We strive to provide the best experience possible to our customers. The best compliment we can receive is the referral of your friends and family.

Rated 5 out of 5 stars

Very professional!

Very professional! Paul Foster kept me updated and delivered the car on time! Great service

28 February 2025
Unprompted review
Best Way Auto Transport LLC logo

Reply from Best Way Auto Transport LLC

Thank you for giving us the chance to serve you. We strive to provide the best experience possible to our customers. The best compliment we can receive is the referral of your friends and family.

Rated 5 out of 5 stars

Peter was amazing he went above and beyond

Peter was amazing he went above and beyond to get us setup and ready to go. He had our shipment scheduled that same day and ready to go for the very next day. The price was lower than everyone else and the driver was on time for both pickup and drop off. Easy to work with will be using Peter for every transport going forward.

24 February 2025
Unprompted review
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Reply from Best Way Auto Transport LLC

Thank you for your fantastic review!

We're glad Peter exceeded your expectations and made the process easy. We appreciate your trust and look forward to helping you with future transports!

Rated 5 out of 5 stars

Goldwing f6b transport

Zack Williams was my phone contact.
Kanan Aliyev was my driver. Excellent job

22 February 2025
Unprompted review
Best Way Auto Transport LLC logo

Reply from Best Way Auto Transport LLC

Thank you for your review!

Your satisfaction is important to us! If you need our services again, just let us know!

Rated 5 out of 5 stars

Steven king is great honest and reliable

Steven king is great honest and reliable

18 February 2025
Unprompted review
Best Way Auto Transport LLC logo

Reply from Best Way Auto Transport LLC

Thank you for your kind words!

We’re glad to hear you find Steven King great, honest, and reliable. Your support means a lot!

Rated 5 out of 5 stars

I was really happy with the delivery

I was really happy with the delivery, Peter was really friendly and very helpful and honest when it came down to delivering my bike . Will definitely love do business again .

4 February 2025
Unprompted review
Best Way Auto Transport LLC logo

Reply from Best Way Auto Transport LLC

Thank you for your wonderful review!

We're thrilled to hear that Peter provided you with friendly and helpful service. We look forward to assisting you again in the future! Enjoy your new bike!

Rated 5 out of 5 stars

I will stick to this company

I will stick to this company. You guys are great. I was scared initially but my fear was cleared by their prompt delivery. Very patient driver. Infact all the crew members I spoke to throughout the transaction were all responsive and responsible.
Thanks. Keep it up

29 January 2025
Unprompted review
Best Way Auto Transport LLC logo

Reply from Best Way Auto Transport LLC

Thank you so much for your wonderful feedback!

We’re thrilled to hear that our team eased your fears with prompt service and professionalism. Your support means a lot to us. We look forward to serving you again!

Rated 5 out of 5 stars

Graet transportation company

Graet transportation company. Fast and professional. Low and competitive prices . Highly recommend.

27 January 2025
Unprompted review
Best Way Auto Transport LLC logo

Reply from Best Way Auto Transport LLC

Thank you for your fantastic review!

We're glad you enjoyed our fast, professional service and competitive prices. Your recommendation means a lot to us!

Rated 5 out of 5 stars

We needed a truck transported from…

We needed a truck transported from Indiana to Wisconsin in 3 days. First transport company that promised they would and delivered on their promise! Get ahold of Wayne Jones and deal with a real transport company!

27 January 2025
Unprompted review
Best Way Auto Transport LLC logo

Reply from Best Way Auto Transport LLC

Thank you for your great review!

We're glad Wayne and our team could meet your transport needs on time. Your satisfaction is important to us! If you need our services again, just let us know! Safe travels!

Rated 1 out of 5 stars

Promised pick up before 4pm NEVER SHOWED

Promised pick up before 4pm. Never showed and don't answer the phone. They're brokers making promises they can't keep

25 January 2025
Unprompted review
Best Way Auto Transport LLC logo

Reply from Best Way Auto Transport LLC

Dear Mark,

We our truly sorry for the inconvenience you experienced with your pickup not happening as promised. Your frustration is understandable, and we take this seriously.

Please reach out to us at info@bestwayautotransport.com, so we can resolve this issue and make it right. Thank you for your understanding!

Rated 5 out of 5 stars

Great service at a great price

Great service at a great price! My vehicle was delivered on time and with no issues. I would definitely recommend.

15 January 2025
Unprompted review
Best Way Auto Transport LLC logo

Reply from Best Way Auto Transport LLC

Thank you for the great review!

We’re glad to hear everything went smoothly. Your recommendation means a lot to us!

Rated 5 out of 5 stars

Great overall experience

Great overall experience! Andrew communicated well throughout the entire process. I look forward to working with him and the Company again in the future.

14 January 2025
Unprompted review
Best Way Auto Transport LLC logo

Reply from Best Way Auto Transport LLC

Thank you for your kind words!

We're thrilled to hear about your positive experience with Andrew and look forward to working with you again soon!

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