Bestwallet 

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Rated 1 out of 5 stars

Suddenly the account deactivated. Without reporting, reason. I can't do anything anymore. Chat support service also disabled. It doesn't work anymore. Disappeared... As in the most classi... See more

Company replied

Rated 1 out of 5 stars

Just another scam wallet. Cannot send cryptos, cannot swap crypto. Cannot do anything. EDIT: i am not stupid monkey, i can see that i need to have those shitty shitcoins for gas (which you people de... See more

Company replied

Rated 3 out of 5 stars

When the market started to heat up again I moved some funds into Best Wallet instead of leaving everything where it was. I wanted to actually control things this time, especially after watching how ch... See more

Company replied

Rated 3 out of 5 stars

I like Best Wallet but I feel like the app still feels like it’s maturing. The token swap feature works, but sometimes the fees aren’t super clear until the last step, and that’s a bit annoying when g... See more

Company replied


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Breach of guidelines

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Rated 1 out of 5 stars

Huge scam

Huge scam, never use bestwallet!

21 May 2025
Unprompted review
Bestwallet logo

Reply from Bestwallet

Hi Jordy, could you please give us more details about the issue you are facing so that we can help you? Please contact us at contact@bestwallet.com and we'll address any concerns you may have!

Rated 3 out of 5 stars

The app's got a learning curve _ menus

The app's got a learning curve _ menus everywhere, and i got lost setting up staking. It's not bad once you get the hang of it, just takes patience.

27 April 2025
Unprompted review
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Reply from Bestwallet

Hi Benjamin, thanks so much for your review! We're thrilled you like the wallet. If it's been a great experience so far, we'd be grateful if you could share that with a 5-star rating to help others enjoy it too! If you have any suggestions, please share them with us at contact@bestwallet.com.

Rated 3 out of 5 stars

The app looks nice

The app looks nice, but navigating it's a chore—too many clicks to find what what I need. Took me ages to locate the staking page.

21 May 2024
Unprompted review
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Reply from Bestwallet

Hi Sophie, thank you for your review! We're so glad to hear that you like the app and that everything is working well for you. If there's anything else you'd like to see or improve, feel free to share your feedback with us at contact@bestwallet.com.

Rated 1 out of 5 stars

Scam wallet

Scam wallet you stole every penny of inverters money. Every coin they promote is a rug pull scam.

18 May 2025
Unprompted review
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Reply from Bestwallet

Hi Joseph! Could you provide further details on the problem you're experiencing so that we can assist you? Reach out to us at contact@bestwallet.com, and we’ll resolve any issues you may have!

Rated 3 out of 5 stars

Best Wallet lured me in with the…

Best Wallet lured me in with the non-custodial, but the reality's mixed bag. Love controlling my keys, but the flat onramp took ages to process my card. At least the support team eventually sorted it.

19 May 2024
Unprompted review
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Reply from Bestwallet

Hi Lauren, thank you for taking the time to share your feedback with us! Best Wallet doesn’t directly sell cryptocurrencies, we partner with third-party providers to facilitate crypto purchases. Please consider rating us 5 stars, if you are enjoying Best Wallet otherwise. We're always working on improving our app and bettering our users' experience. If you have any questions or recommendations, please let us know at contact@bestwallet.com and we'll be happy to hear you out!

Rated 3 out of 5 stars

THIS IS A SCAM..

THIS IS A SCAM... DO NOT TRADE WITH THEM!! The contact team written in my username/ bio photo helped me out with my refund

2 May 2025
Unprompted review
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Reply from Bestwallet

Hi there, we would be more than happy to assist you with any issues or difficulties you might be facing with your Best Wallet app, so please share the details with us at contact@bestwallet.com.

Rated 1 out of 5 stars

Be Careful best wallet as btcbull ist…

Be Careful best wallet as btcbull ist Scam.
I bought btcbull token but wallet ist always offline and status no Internet connection.
Trades with dubios token in ETH,
and for sure U ll loos'em

1 May 2025
Unprompted review
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Reply from Bestwallet

Hi Reto, thank you for sharing your thoughts! Please note that the upcoming tokens or early-stage projects listed in the Best Wallet app are independent from Best Wallet itself. To enhance app performance, we recommend restarting your device regularly. This helps clear temporary files and refresh system resources, contributing to a smoother and faster user experience. If you’re encountering consistent lags or glitches, please send us a screen recording along with your device specifications to contact@bestwallet.com. This will allow us to escalate the issue to our product team for further investigation.

Rated 1 out of 5 stars

They are scamming ppl dont use this app…

They are scamming ppl dont use this app read more about it before investing money you will thank me .

12 February 2025
Unprompted review
Bestwallet logo

Reply from Bestwallet

Hi there, if you could share more specifics about the issue you're having, we'd be happy to assist. Please reach out to us at contact@bestwallet.com, and we'll address any questions or concerns you may have.

Rated 1 out of 5 stars

Scam scam scam scam scam

Scam scam scam scam scam

14 May 2025
Unprompted review
Bestwallet logo

Reply from Bestwallet

Hi Andreas! We’d be happy to assist you with any issues or difficulties you may be experiencing with the Best Wallet app. Please feel free to share the details with us at contact@bestwallet.com, and our team will be glad to help.

Rated 5 out of 5 stars

This wallet is excellent for…

This wallet is excellent for beginners—user-friendly interface and easy card purchases for crypto. It can be a bit slow to load at times, but overall, definitely worth trying.

14 May 2024
Unprompted review
Rated 1 out of 5 stars

Feels like a scam

There is a youtube Video that says that you can sell your crypto via a "sell" Button. What the don't say is that this Button is just available in some regions of the World (????). So if you are not in the right region, you can not sell. That is ridicioulos and seems like a scam.

13 May 2025
Unprompted review
Bestwallet logo

Reply from Bestwallet

Hi Fabi, we hope you're doing well. At this time, the feature you're referring to is not available in Best Wallet. However, you can still swap your tokens or transfer them to another platform where they can be sold. If you need any further assistance, please feel free to contact our Support team at contact@bestwallet.com—they’ll be happy to help.

Rated 1 out of 5 stars

This is a scam

This is a scam. You can't sell but you can buy. All designed to charge you gas fees and no real benefit you can get. After trading with a few different platforms this is the worst. If you want to donate your money they are eager to rip it from you. Bullshit presales. Wonder how this scam survives. DO NOT LOSE YOUR MONEY TO THIS SCAM. Once you buy in you are stuck, can't sell, and there are long periods where there is no indication whatsoever what the status of your money is. It will have n/a as a status for days.

1 February 2025
Unprompted review
Bestwallet logo

Reply from Bestwallet

Hi Allen! We're sorry to hear that you're feeling this way. At this time, the feature you're referring to is not available in Best Wallet. However, you still have the option to swap your tokens or transfer them to another platform where they can be sold. Please also note that when a new token launches, it’s normal for its price to take some time to appear in apps or wallets. This is due to the need for sufficient market activity to establish and reflect a stable price. If you need any further assistance, our Support team will be happy to help. You can reach them at contact@bestwallet.com.

Rated 1 out of 5 stars

They stole my crypto.

They stole my crypto. I updated the app. All my crypto was gone. And they blamed me for it. And they strung me along when I asked for my money back. Of course they didn’t give it back. I’d recommend reporting it to your country’s authorities, because they are crooks.

1 April 2025
Unprompted review
Bestwallet logo

Reply from Bestwallet

Hi Tom! I'm sorry to hear about the difficulties you have faced. We released a new update to allow multi-chain support and you just need to follow a few simple steps to access your old EVM-only Main Wallet after you've successfully created your new multi-chain one. To reimport your old Main Wallet go to Settings > Manage Wallets > Recover Old Wallets and log in using the same email address and method (email, Google SSO, or Apple SSO) that you originally signed up with. If you face any difficulties, please contact our support team at contact@bestwallet.com and they would be more than happy to assist further.

Rated 1 out of 5 stars

don t buy pre sale shitcoin from…

don t buy pre sale shitcoin from upcoming tokens. will be -90% instantly

27 December 2024
Unprompted review
Bestwallet logo

Reply from Bestwallet

Hi Caca, we hope that you are well! Please be advised that the tokens or early-stage projects featured within the Best Wallet app are independent entities and are not affiliated with Best Wallet itself. These tokens may exhibit high levels of volatility, with values that can increase, decrease, or remain stable over time. We strongly encourage users to conduct thorough due diligence and research before making any investment decisions. If there is anything else that we might be able to assist you with, please contact our support team at contact@bestwallet.com.

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