Best Self Co Reviews 11

The day planner I purchased has been really helpful. Shipping was a bit slow but besides that no complaints. Good quality paper on the The Daily Planner Pad

Didn't get my download links. Contacted support but they never replied. Luckily it was a free PDF but still, would not risk buying anything from here!

Terrible customer service.
Don't believe their refund policy!!!
The customer service representative would not issue a refund, could not show me the refund policy that contradicts the one shown on the website, and refused to put me in contact with a manager to resolve the issue.

The company has REALLY gone down hill in the recent years. As a custom of this brand from 2017 in the good old days, before they started focusing on profit and sales above product and customers. Looking forward to this company either correcting itself (please listen to your customers) of sinking itself so another more responsve company can come and serve the market.

I bought their Best Self Journals and also an Icebreaker card deck. I whip out the card deck all the time when I have friends over, some of the questions can be a bit deep but they really get a conversation going. Also the journals are the best, I feel so much more productive using them and setting daily and weekly goals.

I found the shipping to be pretty standard as well, didn't take as long as some of these reviews read.

Truly one of the most bizarre interview processes on earth. They had us send a cover letter with the subject line "I am your Marketing Director" and the process seemed well organized at first--it was explained that there would be a series of elimination rounds before the final decision would be made. Okay, that's totally fine. I got an automated email explaining NOT TO FOLLOW UP because of the large volume of emails they receive (yeah...I'm sure). I have hired junior staff in Marketing before, and personally, I would disqualify anyone that didn't follow up with me after any interview or process, etc. That is just an expectation of mine and many other people who work in Business in general. I received another email after a couple days saying that I made it to the next round and to click on a link to answer a bunch of questions.

Next I received an email 3 days later with a link to an uncomfortably awkward video with one of the co-founders asking me to send in a video telling them about myself outside of work…I did so and uploaded it and sent it to them. 8 days later I got an email from the HR person saying I made it to the next round (oh my) and to schedule a phone call with her. This phone call happened the next day and the questions that were asked of me were shockingly simple and the call only lasted for 15 minutes.

Luckily, at this point, I was already considering multiple other opportunities who had a much quicker timeline (within 2 weeks) and a more professional process with companies who actually understood the field of Marketing and had their candidates complete a Marketing plan, presentation, and other questions to qualify that people understood simple and advanced metrics.

Over a week later, I get an email from the “Executive Assistant” to one of the Co-Founders
asking to arrange a video interview with both of the Co-Founders…again this was not a final interview after several weeks of their process. The call was to last 1 hour and was scheduled for the next day…

The next day comes, and I am just about to head into a meeting for my current job, when I get an email from one of the Co-Founders who asked me to switch the interview time to literally 30 minutes from the time he sent the email…talk about last minute! I of course was unable to do that on such short notice after I scheduled the day around the agreed time. This happens of course; that’s life sometimes, and I said I would be unavailable but would be happy to reschedule for another time close to the time we agreed upon, or some other day not far from the scheduled time. He replied that he would reschedule for the following week and asked for my availability. I told him a certain time I would be available, and then he immediately replied and stated he had tentatively booked me for a different time on the same day…without asking if that new time would work.

Then I get a cryptic sounding and bizarre email from the “other Co-Founder” who obviously doesn’t communicate with her business partner saying to please reschedule the interview ASAP when I obviously had been in communication with her partner to do just that…

THEN I get an absolutely ridiculous “automated” email in the evening (same day) from the HR person saying the classic: Unfortunately our team did not select you for further consideration…and “we will keep your resume on file for future openings” nonsense. At this point, rightly so I am incredibly annoyed that I had wasted a month of my time. I email her back saying I am very confused as I literally was speaking with one of the Co-Founders (her Senior by the way) to reschedule the interview. She replied back simply saying she apologized for the confusion, but they had hired somebody for the position and sorry again for all the confusion. I email her back again saying how strange this was and how confused I was again and then get a response that they hired somebody in the position a “short while ago” and apologized for the confusion again…

This lack of communication, blatant disorganization, and frankly rude and inconsiderate interview process is something I would never wish upon anyone. I am not upset that I didn’t get the job (and with everything that happened who would want to work for an organization with no culture and is incredibly disorganized and lacks simple communication skills??), I am very upset with how this was handled and how rude they were with their lack of respect for people’s time. DO NOT WORK HERE!

Took 4 months to deliver me a wall calendar. So I received my wall calendar 3 months into the year.

I had the chase them up 4 times

Bought a calendar, didn't receive it. After a week, check the status: it is still not shipped!! it's still being prepared. Contact them by email, no reply. Contact them again, no reply. Four weeks in, my order hasn't shipped yet and haven't been able to contact the company. Avoid like the plague

Very slow delivery - up to one week from order placed to order dispatched, then a couple of weeks from the order to arrive in Denmark (order from their uk site). Most of the time the orders do not even arrive. I rather buy their products from Amazon or other with more