Packade not delivered. Lost in transit. Sent 1 email in regards of the issue and from there on BestSecret communicated all the time (even when they had no new info - they still contacted me).
Company replied
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See what reviewers are saying
Excellent company! Professional and fast service with high-quality products. The customer service is exceptional, and I really appreciate the extra deals the company offers. I have one suggestion... See more
Company replied
NON delivery pending from December. NON delivery pending from December. I have never experienced a negative customer journey as this. 2 orders from December never arrived, this was issued and ha... See more
Quick, easy and safe from ordering until I can try them on, however, be observant of sizes as clothes can often mean that you need to order a number larger than usual. I have never had to send anythin... See more
Company details
- Clothing Store
- Baby Clothing Store
- Children's Clothing Store
- Haute Couture Fashion House
- Men's Clothing Store
- Women's Clothing Store
About BESTSECRET
Written by the company
BESTSECRET är en av Europas ledande shoppingdestinationer för exklusiva designers och modemärken till otroliga priser
Medlemskap hos BESTSECRET ger tillgång till världens mest eftertraktade modemärken och en shoppingupplevelse i särklass, online och i butiker i Tyskland och Österrike. Det breda sortimentet består av kläder och skor för dam, herr och barn samt skönhetsprodukter, inredning och accessoarer – allt till unika priser.
Medlemskap hos BESTSECRET ger tillgång till världens mest eftertraktade modemärken och en shoppingupplevelse i särklass, online och i butiker i Tyskland och Österrike. Det breda sortimentet består av kläder och skor för dam, herr och barn samt skönhetsprodukter, inredning och accessoarer – allt till unika priser.
Contact info
Margaretha-Ley-Ring 10, 85609, Aschheim, Germany
- service@bestsecret.se
- bestsecret.se
4.2
Great
416 reviews
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Packade not delivered
Packade not delivered. Lost in transit. Sent 1 email in regards of the issue and from there on BestSecret communicated all the time (even when they had no new info - they still contacted me).
20 March 2026
Unprompted review
Reply from BESTSECRET
We appreciate you taking the time to share your experience. We are happy to hear that you felt supported with the communication regarding your package, even though it was lost in transit.
Team BESTSECRET
fast delivery and good service
11 March 2026
Reply from BESTSECRET
We're happy to hear that you had a positive experience with our fast delivery and good service. Thank you for your feedback.
Team BESTSECRET
Reply from BESTSECRET
Your kind words truly made our day! We’re thrilled to hear that you had such a positive experience with BestSecret and that you would recommend our service so highly. It means a lot to us to know that our efforts are appreciated.
Team BESTSECRET
Nice website
Nice website. Quite good prices. I have ordered lot of clothes.
20 February 2026
Unprompted review
Reply from BESTSECRET
We're happy to hear that you find our website nice and our prices quite good. Thank you for ordering lots of clothes from us; we appreciate it.
Team BESTSECRET
Reply from BESTSECRET
Thank you for your kind words! We're thrilled to hear you enjoyed your shopping experience and found our prices appealing.
Team BESTSECRET
Reply from BESTSECRET
Thank you for your kind words! We're thrilled to hear you enjoyed your shopping experience.
Team BESTSECRET
It's a perfect app and smooth to order…
It's a perfect app and smooth to order from BestSecret! I would recommend it to everyone who appreciates quality of clothes. And their service is fast and give an excellent help so keep up with that! The prices are too good to be true! And fast delivery.. Thx!
7 November 2025
Unprompted review
Reply from BESTSECRET
We're happy to hear that you find our app perfect and enjoy the smooth ordering experience! It's great to know you appreciate the quality and value we offer, along with our fast delivery and helpful service. Thank you for your positive feedback!
Team BESTSECRET
Best app yes baby its best
26 November 2025
Reply from BESTSECRET
We're so happy you think our app is the best! Thank you for sharing your positive experience with us; it truly means a lot.
Team BESTSECRET
Reply from BESTSECRET
Thank you for your positive feedback! We are delighted that you are satisfied with the quality of our products, the fast delivery, and our service. We look forward to welcoming you again soon!
Team BESTSECRET
Reply from BESTSECRET
Thank you very much for your positive review! We're delighted to hear that you were satisfied with your shopping experience. We look forward to welcoming you back soon – your trust means a lot to us!
Team BESTSECRET
Reply from BESTSECRET
We're happy you find our services great for shopping! Thank you for your positive feedback; it means a lot to us.
Team BESTSECRET
Awesome clothes at a decent price
Awesome clothes at a decent price. I'm like a kid in a candy shop. 10/10 clothes, service and shipping. And in case you want to return item it's so easily handled by Best Secret.
2 September 2025
Reply from BESTSECRET
We're happy to hear that you enjoyed our awesome clothes and decent prices. It's great to know that you had a 10/10 experience with our clothes, service, and shipping, and that returns are easily handled. Thanks for your positive feedback!
Team BESTSECRET
Reply from BESTSECRET
We're happy you had a good experience with our affordable service. Thank you for your feedback!
Team BESTSECRET
Reply from BESTSECRET
Thank you for your kind words! We're thrilled to hear you enjoyed your shopping experience and found our prices appealing.
Team BESTSECRET
Nice and lots of discount
15 August 2025
Good in every thing
Good in every thing. I have been bestssecret customer for over 12 years. To be honest, I have not experienced anything bad.
21 July 2025
Reply from BESTSECRET
We're happy to hear that you found our prices great and the ordering process simple. Thank you for your feedback!
Team BESTSECRET
You are the best
26 June 2025
Reply from BESTSECRET
We are happy you feel that way about our service; we appreciate your positive feedback very much.
Team BestSecret
Best clothing app i ever used
Best clothing app i ever used. Really cheap items and you can return them in just a click. Really recomend
3 June 2025
Reply from BESTSECRET
We're happy to hear that you find our app to be the best clothing app! It's great to know you appreciate our affordable items and easy return process. Thanks for the recommendation!
Team BESTSECRET
Reply from BESTSECRET
Thank you for your kind words! We're thrilled to hear you enjoyed your shopping experience and found our prices appealing.
Team BESTSECRET
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