We booked a trip up the Mekong on RV Mekong Princess without knowing your company. Not only was the Cruise one of the most amazing experiences we have ever had, totally first class. Janet Tran was ex... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I can completely recommend Best Price Travel, we booked a 7 day Mekong River cruise and a 3 day Halong Bay cruise. Rosie Nhung organised both for us including transfers and nothing was too much ha... See more
Excellent from start to finish! Our agent, My Uyen, was extremely helpful throughout the whole process, from booking the tour to our last day abroad! Booked everything as requested and planned a very... See more
Company replied
I was very lucky to find Best Price Travel. The experienced agent Rosie looked after everything at a fantastic price. The cruise i booked canceled the day before we were due to cruise !!! I was co... See more
Company details
Written by the company
!!! Warning: We have no affiliation with bestpricetravel.com.au (an India-based company). Bestpricetravel.com is a Vietnam-based company that is independently owned and operated. Established in 2010, BestPrice Travel is one of the leading travel companies in Southeast Asia. It specializes in high-quality tours and customized travel experiences. We focus on delivering exceptional private and flexible group tours across Vietnam, Laos, Cambodia, Thailand, and Myanmar — all with the Best Price Guarantee. At BestPrice Travel, we are committed to providing reliable services, personalized support, and genuine value to every traveler
Contact info
11th Floor, Vinaconex Diamond Tower, 459C Bach Mai Street, Bach Mai Ward, Hanoi, Vietnam, 100000, Hanoi, Vietnam
- +84 904 979 428
- sales@bestpricetravel.com
- bestpricetravel.com
You should know
4.8
Excellent
651 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good tour through best price tours with tour organiser Hang Moon
I booked my tour for Vietnam and Cambodia, through Hang Moon. She was excellent, very patient, I had trouble making up my mind on what I wanted to do. I even added extra tours on free days while on tour, i txt her and she rang and booked it. It was done quickly and efficiently. Very well organised. Met others that loved there tour through her too. They made their tour their way, on what they wanted to see. Most companies can’t do that.
23 March 2025
Unprompted review
Reply from BestPrice Travel | Asia Tour & Cruise Experts
Dear Leona,
Thank you so much for your wonderful feedback! We’re delighted to hear that Hang Moon was able to patiently assist you in crafting a personalized and flexible tour that perfectly suited your interests. It’s great to know that even your last-minute additions were handled quickly and efficiently.
We truly believe every traveler deserves a unique experience tailored to their wishes, and it’s rewarding to hear you and others enjoyed that with us.
We look forward to helping you plan your next adventure!
Warm regards,
The BestPrice Travel Team
Ha Long bay cruise through Best Price Travel
Thanks to Mia Nguyen from best price travel for arranging our Halong Bay cruise on Mon Cheri. Transfer from Ninh Binh to Halong Bay and then back to Hanoi also arranged by Mia. Cruise was perfect.
20 March 2025
Unprompted review
Reply from BestPrice Travel | Asia Tour & Cruise Experts
Dear Nicky,
Thank you so much for sharing your positive experience! We’re thrilled to hear that Mia Nguyen took great care of your Halong Bay cruise arrangements, including your transfers from Ninh Binh and back to Hanoi. It’s wonderful that the cruise on Mon Cheri was perfect for you.
We appreciate your kind words and hope to assist you again on your future travels!
Best regards,
The BestPrice Travel Team
Catch a Glimpse of Cambodia
We experienced a fantastic tour of Cambodia: Siem Reap, Koh Long Island, and Phnom Penh. Our initial tour organizer, Moon, was exceptional in helping to plan, communicating promptly, and ensuring everything went smoothly. Our tour guides, Chenda in Siem Reap and Samat in Phnom Penh were excited about sharing information about their country and had personal experiences to add to their commentary. Drivers were excellent, the time of meeting was always precise. Finally, the accommodations and meals provided were top notch! My wife and I have no hesitation in giving the highest recommendation for this tour!
10 March 2025
Unprompted review
Reply from BestPrice Travel | Asia Tour & Cruise Experts
Dear John,
Thank you so much for your glowing review! We’re delighted to hear that your Cambodia tour exceeded expectations—from the seamless planning with Moon to the knowledgeable guides Chenda and Samat, and the excellent drivers, accommodations, and meals.
It’s wonderful to know you and your wife had such a memorable experience. Your highest recommendation means a lot to us!
We look forward to helping you with your next adventure.
Best wishes,
The BestPrice Travel Team
Mia Nguyen from BestPrice travel…
Mia Nguyen from BestPrice travel coordinated several days of excursions for our Honeymoon. Super helpful and responsive before, during and after and ensured a flawless experience. Recommend!
20 March 2025
Unprompted review
Reply from BestPrice Travel | Asia Tour & Cruise Experts
Dear Nijorg,
Thank you so much for your kind words! We’re thrilled Mia Nguyen could help make your honeymoon excursions flawless and memorable. It’s wonderful to know she was there to support you every step of the way.
We truly appreciate your recommendation and wish you both all the best!
Warm regards,
The BestPrice Travel Team
Trip of a Lifetime!
Many thanks to Anna, who helped plan a trip of a lifetime! We booked the 12 day trip to Vietnam, Cambodia and Thialand. Anna was always responsive answering our numerous questions. She made booking this trip so easy! Everything was perfect. We loved the hotels, excursions, tour guides and destinations. The food was amazing and we learned so much about the history and culture. I highly recommend this trip and working with Anna!
1 March 2025
Unprompted review
Reply from BestPrice Travel | Asia Tour & Cruise Experts
Dear Lisa,
Thank you so much for your wonderful review! We’re delighted Anna could help create your trip of a lifetime and make the booking process easy and smooth. It’s fantastic to hear you enjoyed the hotels, excursions, guides, and food—and that the experience deepened your appreciation of the history and culture.
Your recommendation means a lot to us, and we hope to assist you on your next adventure!
Warm regards,
The BestPrice Travel Team
I booked a 3D2N Halong Bay Cruise at…
I booked a 3D2N Halong Bay Cruise at BestPrice Travel. The trip was great and booking process was great, too! Janet at BestPrice Travel walked me through the process and made sure we’re picked up in Hanoi and arrived in Halong smoothly.
8 March 2025
Unprompted review
Reply from BestPrice Travel | Asia Tour & Cruise Experts
Dear Ron,
Thank you for your kind feedback! We’re so glad Janet could assist you smoothly from Hanoi to Halong Bay and that you enjoyed the 3-day cruise. It means a lot to hear the booking process was great and the trip memorable.
We look forward to helping you with your next adventure!
Best regards,
The BestPrice Travel Team
Excellent service from Mia Nguyen from…
Excellent service from Mia Nguyen from Best Price Travel. Excellent communication from the booking of Halong Bay Cruise to the transfer back to Hanoi airport. Very polite and totally went out of her way to message us with any queries.
15 March 2025
Unprompted review
Reply from BestPrice Travel | Asia Tour & Cruise Experts
Dear Eion,
Thank you for your lovely review! We’re thrilled to hear Mia provided excellent communication and went above and beyond to make your Halong Bay Cruise and transfers smooth and enjoyable. Your kind words mean a lot to us.
We look forward to assisting you on your next journey!
Best regards,
The BestPrice Travel Team
An unforgettable journey
We booked the Treasure of Thailand and Cambodia two-week tour that was perfectly organized by Hang Moon. Hotels, guides, flights and transfers were up to the best standards. The places we visited were wonderful and I strongly recommend this tour that left us unforgettable memories.
14 March 2025
Unprompted review
Reply from BestPrice Travel | Asia Tour & Cruise Experts
Dear Rossana,
Thank you so much for your wonderful review! We’re delighted to hear that Hang Moon and the team could provide you with a perfectly organized trip across Thailand and Cambodia. It’s fantastic to know the accommodations, guides, and transfers all met your expectations.
We truly appreciate your recommendation and hope to assist you with more unforgettable journeys in the future!
Best regards,
The BestPrice Travel Team
Best Travel & Best Service
Janet arranged our Halong cruise and transfers to and from the cruise. The customer service Janet provided was excellent keeping us up to date with all the information needed even before we started our trip in Vietnam. I can highly recommend Beat Travel and especially Janet who in our opinion gave a first class service, she was always contactable whether we were in the UK or in Vietnam. Cannot recommend enough.
12 March 2025
Unprompted review
Reply from BestPrice Travel | Asia Tour & Cruise Experts
Dear Customer,
Thank you very much for your kind words and recommendation! We’re thrilled to hear that Janet provided you with first-class service and kept you well informed throughout your trip. Being reachable and helpful no matter where you are is something we truly value.
We hope to welcome you back for more memorable travel experiences in Vietnam and beyond!
Warm regards,
The BestPrice Travel Team
Excellent service
Haley, our agent at Bestprice did an excellent job. Always gave a quick response to our many questions. We booked a 3 day Halong Bay cruise which was fabulous. We found Bestprice online and booked from the USA. Having never been to Vietnam, Haley put us at our ease. The payment process was simple, and we found them to be very trustworthy and reliable.
11 March 2025
Unprompted review
Reply from BestPrice Travel | Asia Tour & Cruise Experts
Dear Sean,
Thank you for your wonderful feedback! We’re delighted Haley was able to make your first trip to Vietnam easy and enjoyable. It means a lot to know our team’s responsiveness and reliability helped put you at ease.
We hope to assist you again on your future adventures!
Best wishes,
The BestPrice Travel Team
Halong Bay Cruised 3 day / 2…
Janet organised my family's 3 day / 2 night Halong Bay cruise, Janet made the process very simple with no issues she was on top f everything
👍👍👍👍👍
7 March 2025
Unprompted review
Reply from BestPrice Travel | Asia Tour & Cruise Experts
Dear Rodney,
Thank you for your great feedback! We’re so happy Janet made your family’s Halong Bay cruise booking smooth and hassle-free. It was our pleasure to assist you, and we hope you had a fantastic time on the cruise!
Looking forward to helping you with your next trip.
Best regards,
The BestPrice Travel Team
It was an amazing holiday
It was an amazing holiday,
every detail was arranged by Janet to absolute perfection.
I would highly recommend you book your holiday with her.
19 February 2025
Unprompted review
Reply from BestPrice Travel | Asia Tour & Cruise Experts
Dear Lynda,
Thank you so much for your kind words! We’re thrilled to hear Janet helped make your holiday amazing and perfectly arranged. We truly appreciate your recommendation and look forward to assisting you with your next trip!
Warm regards,
The BestPrice Travel Team
A trustworthy company
Mia Nguyen was absolutely amazing! She helped us with everything and made booking easy, went above and beyond. We were very happy that we choose BestPrice Travel.
10 March 2025
Unprompted review
Reply from BestPrice Travel | Asia Tour & Cruise Experts
Dear Hanna,
Thank you for your lovely feedback! We're so glad Mia was able to make your experience smooth and stress-free. It's always our goal to go above and beyond, and we’re happy you felt that with us. We truly appreciate you choosing BestPrice Travel!
Warm wishes,
The BestPrice Travel Team
Mia Nguyen is The Best at Best Price Travel!
My husband and I were planning a "customized" trip to Vietnam and we happened upon Mia Nguyen of Best Price Travel when we booked a Halong Bay cruise. She was so helpful and communicative that we decided to have her help us with other parts of the trip. She was outstanding. Everything she planned was seamless (and reasonably priced) and she kept communicating with us to make sure everything worked out. She even sent us a map of the airport when we landed so that we could easily find our driver. We felt like we had a friend in Vietnam that we could reach out to. She is the best! Contact her -- you will be glad you did!
19 February 2025
Unprompted review
Reply from BestPrice Travel | Asia Tour & Cruise Experts
Dear Deborah,
Thank you so much for your wonderful review! We're thrilled to hear that Mia made your customized trip to Vietnam seamless and memorable. It truly means a lot to us that you felt supported and cared for throughout your journey — just like having a friend by your side. Your kind words are the best reward for our team!
We hope to welcome you back for another adventure soon.
Warm regards,
The BestPrice Travel Team
Mia Nguyen of Best Price Travel…
Mia Nguyen of Best Price Travel organised our wonderful 12 day private tour of Vietnam.
Everything was perfect with great guides, beautiful hotels, on time pick ups and lovely, interesting experiences.
Mia kept in touch with us throughout our trip and was extremely efficient, helpful and friendly.
We would definitely recommend Mia and the company.
26 February 2025
Unprompted review
Reply from BestPrice Travel | Asia Tour & Cruise Experts
Dear Mrs. Ying,
Thank you so much for your kind words and for sharing your experience! We're delighted to hear that Mia helped make your 12-day private tour of Vietnam so enjoyable and smooth. It’s always our goal to ensure everything runs perfectly and to provide support every step of the way.
We truly appreciate your recommendation and hope to welcome you back for another unforgettable journey in the future.
Warm regards,
The BestPrice Travel Team
Great Ideas and Followup
There is nothing better when you are in a foreign land than to have a friend to advise you of the best options for car services, specialty tours, restaurants...you name it. Mia Nguyen, of BestPrice Travel, was fabulous. She came up with great ideas for us and made sure everything went smoothly. Thank you Mia!
1 February 2025
Unprompted review
Reply from BestPrice Travel | Asia Tour & Cruise Experts
Dear Sujo,
Thank you so much for your lovely review! We're thrilled to hear that Mia was able to support you like a true friend during your time in Vietnam. Her dedication to providing personalized recommendations and ensuring everything goes smoothly is exactly what we aim for at BestPrice Travel.
We appreciate your kind words and hope to assist you again on your next adventure!
Warm regards,
The BestPrice Travel Team
Our experience with this company was excellentmpany was…
Our experience with this company was excellent Mia nguyen was excellent arranging our tours communication with Mia was first class always making sure everything was on time
11 March 2025
Unprompted review
Reply from BestPrice Travel | Asia Tour & Cruise Experts
Dear J. Craig,
Thank you for your kind words! We're so pleased to hear that you had an excellent experience with us and that Mia Nguyen’s support and communication made a difference throughout your trip. Ensuring everything runs smoothly and on time is a top priority for us.
We truly appreciate your trust in BestPrice Travel and look forward to assisting you again in the future!
Warm regards,
The BestPrice Travel Team
Easy Breezy booking with Mia Nguyen
Mia Nguyen was so very easy to work with for booking our Halong Bay trip with transfers from old quarter and to the airport upon our return. Amazing service providers through the trip and she checked in to make sure everything met our expectations. Mia was recommended to us by a friend who has booked with her multiple times, and we were very happy with the quality service and ease of communication.
11 March 2025
Unprompted review
Reply from BestPrice Travel | Asia Tour & Cruise Experts
Dear Nicole,
Thank you so much for your kind feedback! We're delighted to hear that your Halong Bay trip went smoothly and that Mia Nguyen made the booking process easy and stress-free for you. It’s wonderful to know that her attentive support and communication lived up to your expectations.
We’re also grateful for the referral from your friend—it means the world to us! We look forward to welcoming you again for your next adventure.
Warm regards,
The BestPrice Travel Team
Hang Moon is the Best
Hang Moon was in constant contact with all 4 persons in our group up the Mekong with Pandaw thru LAOS - 10 Days (Even though one couple was in U.S and the other UK) She was always very congenial and I felt she always had my back. This is the second time we've used Hang Moon for our travel plans, last year was another boat trip with the: La Marguerite thru Vietnam & Cambodia, another wonderful adventure!
Nothing but good reviews for Hang Moon and BestPrice Travel..... See you again next year!!
22 January 2025
Unprompted review
Reply from BestPrice Travel | Asia Tour & Cruise Experts
Dear Mark,
Thank you for your continued trust in BestPrice Travel and for such a heartfelt review! We're thrilled to hear that both of your journeys — through Laos and previously on the La Marguerite — were memorable and seamless. Hang Moon truly appreciates your kind words and was delighted to support your travel plans across time zones.
It means a lot to have returning travelers like you. We can't wait to help you plan your next adventure!
Warm regards,
The BestPrice Travel Team
What an awesome day!
Very personal attention with a seamless travel experience set up by Mia. An excellent guide, Tam, that was very informative. Ninh Binh is worth the visit. Do the Lying Dragon climb,.. outstanding scenery. Then cruise Tam Coc river.
6 March 2025
Unprompted review
Reply from BestPrice Travel | Asia Tour & Cruise Experts
Dear Jeff,
Thank you so much for your great feedback! We're so glad to hear that you had an awesome day in Ninh Binh and that everything—from the Lying Dragon climb to the Tam Coc river cruise—left such a strong impression. Mia and Tam will be thrilled to hear your kind words!
We hope to welcome you back again soon for more unforgettable adventures.
Best wishes,
The BestPrice Travel Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.