BOC always provides the best service and products. They continue to support you through your entire project and even after if there are issues or questions. I just can't say enough about this compan... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
From the start, with very rough measurements; RB designed an awesome kitchen for us, maximizing space & making sure my special requests were done. He has been indispensable, all the way to the install... See more
The service was outstanding. Every thing (and more) arrived on time and well protected. Malibu white- easy ashton grey- beautiful but harder assembly and some grooves were undersized requiring ext... See more
Company replied
Excellent product and service. The Malibu White Shaker RTA cabinets we bought were well designed, sturdy and had an excellent finish. This was a large order with a bunch of different pieces. There was... See more
Company details
Written by the company
Bestonlinecabinets manufactures high quality RTA kitchen cabinets, bathroom vanities, handles, sinks, hoods, and many more kitchen accessories, and we sell them online at wholesale prices. Our goal is to provide products with the highest value along with the best customer service. In this economy we understand that many people are going through difficult times and we make every effort to provide customers with quality products at the cheapest prices possible.
Contact info
13701 Proctor Ave, 91746, City of Industry, United States
- 626-614-8975
- support@bestonlinecabinets.com
- bestonlinecabinets.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Quality product
Quality product, the cabinets look great.
The customer support was immediate and excellent !
great cabinets at great prices
great cabinets at great prices. Shipping took a while bc of covid. but great customer service
From the BOC sales team to the Service…
From the BOC sales team to the Service Department, they were polite, patient, professional and good to deal with. Despite the pandemic delays in shipping, which was beyond their control, my experience was excellent. Quality product, quality company and quality people. I am pleased.
I will use BOC the next time i remodel a kitchen.
Gerry from Florida
cabinets were just what i expected and…
cabinets were just what i expected and easy to assemble and install. The only problem I had was the slow shipping of my order. The sales person sent me a E-mail explaining the delay and offered me an 10% discount off my entire order if I still wanted to wait. I told him that would be fine. The cabinets are up and look great but I still have not received the 10% refund as offered.
Best online cabinets was so easy to…
Best online cabinets was so easy to work with! From helping to figure out my kitchen layout to ordering and picking up. I'll definitely order from them again.
Huntington Shaker
We ordered the Huntington Shaker cabinets and the quality was very poor. They showed up with a door that had fallen off one of the cabinets, hardware mounted incorrectly and a crooked drawer face. Also, we ordered the Huntington Trash Pullout. The trash cans are TINY! They are the size of office trash cans, not kitchen trash cans!
Remodeling contractor approved
Have been using best online cabinets for 8 years. Had used a few other companies prior to. None of the others have been able to match the customer support boc has provided from the very beginning. Not to mention better pricing than anyone else. Fabulous product outstanding customer service everything I require from my suppliers.
Quality was great
Quality was great, build was good even though one of the door screws stripped the wood... thankfully hubs is handy and fixed that and instructions are not thorough- forgot to include a step prior to finishing the build. Definitely love my new vanity in long run.
Unreliable Delivery and Time Estimates
The website doesn't tell you whether the items are in stock. I wasn't notified until after placing the order that thre items weren't in stock. They offered to refund or said it would take1.5 - 2 months for delivery. We opted to wait. It's now been more than 2 months. They never contacted me to notify us of further delay, and when I contacted them, they said they can't estimate a new delivery date. I only gave them 2 stars because they were nice and responsive. However, nothing makes up for not being able to reliably deliver products. They offered me alternatives, just to then respond that none of those were in stock, either!
Great value and quality
Great value and quality! Directions poorly written or nonexistent. But with that I would purchase from them again. Very good Customer service.
Quality Issues
Update (4/5 stars):
BOC emailed me after I posted my review and offered to make things right. I felt the options they gave me left me to pick something less favorable than my original expectation (I had expected the quality to match that of the sample door), which is why I am still giving this review 4 stars. We ended up going with an appearance allowance. This has helped me accept the condition their in. They're beautiful despite the flaws.
I wouldn't use BOC again, but I appreciate all that they did to make things right. If you don't mind small hairline fractures, scratches, and dings then they may be right for you as their prices are good and their customer service great.
Original post (2/5 stars):
Almost every single item had defects (including the doors). It was so exhaustive that I ended up asking that basically only doors be replaced. So far every replacement has flaws. Almost like they reserve flawed items for that purpose and hope you'll just walk away. It's been an exhausting and disappointing experience. On a positive note, I can say that their customer service was pretty good. They always got back with me and worked through the issues.

Reply from Best Online Cabinets
I had to buy two kitchens over the…
I had to buy two kitchens over the course of a year. One was my personal kitchen, the other was for a rental unit. I bought my cabinets from The RTA store. I thought they were great until I received the cabinets for my rental unit from Best Cabinet Online. The plywood is thicker and higher quality. The cabinet backs are far better quality. They are much easier to assemble. They were also lower cost. I had two doors with minor imperfections in them. Best Online Cabinets replaced them with no issues. This is a first class company and they gave me a first class experience.
The cabinets I wanted were no longer…
The cabinets I wanted were no longer available though you so I went elsewhere
Excellent Customer Service
We have ordered many kitchens from best online cabinets and we will continue to do so the customer service is excellent from the initial phone call with Anthony to RB completing our order with fast turnaround times on kitchen drawings and cabinet availability
I highly recommend best online cabinets for all your kitchen needs
We recently remodeled our kitchen
We recently remodeled our kitchen. We used best online cabinets and we're extremely happy with the quality and the service. One of the cabinets was packaged incorrectly and they replaced it no questions asked. I will use online cabinets again in the future.
A+++ highly recommended
Got the thermofoil flat panel cabinets. FAR superior to the big box Swedish store and comparable in price. Service from BOC blows the Swedish store out of the water. Everything arrived exactly when they said it would and they were quickly responsive to every question I had. Shout out to Anthony in customer service for being so helpful. A+++++
I like the cabinets but they were the…
I like the cabinets but they were the wrong style which caused me to have to cut them to fit and one of the doors was broken upon delivery. It was replaced but this project was a hassle

Reply from Best Online Cabinets
Kitchen cabinets arrived in great shape…
Kitchen cabinets arrived in great shape and very timely. Questions I had prior to ordering were answered professionally and were quite helpful in the decision making process. Thanks!
Impeccable service!
If you are shopping for new RTA cabinets this is the company to go with! We wanted to go with BOC because they are the online distributor for Innocraft cabinetry. We read numerous great reviews and decided to go for it. The customer service is top of the line! The cabinets look great! The prices are unbeatable! Also they sell modern finger pull hardware in the exact sizes for the modern frameless cabinets they sell. Perfect! Thank you!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







