BestHeating Ireland Reviews 

3,265
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 316 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional product quality, modern designs, and the wide variety of heating options available for their homes. Consumers consistently note the prompt delivery times and the friendly, highly professional customer service team who readily resolve technical queries and replacement requests. Some reviewers were not happy with the external delivery service, noting frustrating issues with delayed schedules and couriers leaving heavy items outside on pallets without assistance. A few buyers also experienced occasional minor inconveniences such as missing installation parts or products occasionally arriving with small unexpected leaks.

What people talk about most

Product

Consumers find product to be positive, highlighting the great variety of colors and modern designs available.... See more

Delivery service

People report positive experiences with delivery service, highlighting prompt shipping and secure packaging.... See more

Quality

Users describe positive interactions with quality, expressing strong satisfaction with the materials and... See more

Service

Reviewers mention positive feedback about service, highlighting quick dispatch, excellent communication, and... See more

Staff

Customers consistently note positive experiences with staff, highlighting that team members are... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had a radiator develop a leak almost six years after purchase. We sent the original invoice details along with photos of the issue, and Josh replied promptly. An identical replacement has been ship... See more

Company replied

Rated 5 out of 5 stars

Very pleased with the electric stove that fits perfectly in our little fireplace. It’s elegant and heats up nicely and the false flames look quite genuine. Very happy with our purchase. Delivery was... See more

Company replied

Rated 5 out of 5 stars

well I didn't know it was coming,,( I just found the email in my spam.I never thought to look there) , I'm bed ridden , with a son who doesn't hear the door bell... anyway luckily for me the respons... See more

Company replied

Rated 5 out of 5 stars

I bought 5 Milano Tamara cast iron radiators and thermostatic valves /pipe kits from BestHeating Ireland.They look stunning and are very well made.I had a question about delivery and it was answered s... See more

Company replied



Company details

  1. Radiator Shop
  2. Heating Equipment Supplier
  3. Boiler and Heating Service

Written by the company

At BestHeating we help you stay toasty all winter and effortlessly cool all year. By thinking outside the flat white box, we empower your sense of style to take over. You can go modern, go classic, go vertical or go horizontal. You can go bright orange, subtle grey, matte black or chrome. Whatever shape or size you're looking for, we help you fill your home with beautifully designed heating, without breaking the bank. With fantastic customer feedback, industry leading product guarantees and fast delivery, trust the experts at BestHeating to help you find your home heating inspiration. We call it "heating made cooler".

Free Delivery

Fast & free standard delivery

At BestHeating we are committed to bringing our customers exceptional heating products at the best possible prices with no hidden extras. That's why we offer free delivery as standard.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

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Asks customers to review

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4.7

All reviews

(3,265)

296 reviews in the last 12 months

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Rated 5 out of 5 stars

Arrived in good condition

Arrived in good condition. Fine strong heavy radiator, just installed but haven’t used it yet

9 June 2026
BestHeating Ireland logo

Reply from BestHeating Ireland

Hello,

Thank you for your 5* review!

We are pleased to hear that your radiator arrived in good condition and that you are impressed with its solid, heavy-duty build. We appreciate your feedback and we hope that you are equally as happy once you come to use it.

Kindest Regards,

Lauren

BestHeating IE

Rated 5 out of 5 stars
BestHeating Ireland logo

Reply from BestHeating Ireland

Hello,

Thank you for your 5* review!

We are delighted to hear that your order arrived on time and that you had a positive experience with us. We appreciate your support and hope to be able to work with you again in the future.

Many thanks.

Lauren

BestHeating IE

Rated 4 out of 5 stars

Products arrived on time and the order…

Products arrived on time and the order was complete and accurate.

11 May 2026
BestHeating Ireland logo

Reply from BestHeating Ireland

Good afternoon,

Thank you for your feedback!

We're pleased to hear that your order arrived on time and that everything was complete and accurate.

We appreciate your comments and look forward to serving you again in the future.

Kind regards,

Ellie

BestHeating IE

Rated 5 out of 5 stars

It was a very easy going transaction…

It was a very easy going transaction and the product was exactly as promised in the ad. Delivery was quick as well. Good value for money both for the product and the service

8 June 2026
BestHeating Ireland logo

Reply from BestHeating Ireland

Good morning,

Thank you for your wonderful review!

We're delighted to hear that you found the transaction straightforward and that the product met your expectations exactly as described.

It's great to know that you were pleased with the quick delivery and felt that both the product and service offered excellent value for money.

We appreciate your feedback and look forward to serving you again in the future.

Kind regards,

Ellie

BestHeating IE

Rated 5 out of 5 stars

Great service

Great service. Stephanie was a great help. She supplied link to the product I required. I placed the order.

Thanks Stephanie.👍👍

18 June 2026
Unprompted review
BestHeating Ireland logo

Reply from BestHeating Ireland

Good afternoon,

Thank you for your wonderful feedback!

We're delighted to hear that Stephanie was able to assist you and quickly provide the link to the product you needed. I'll be sure to pass your kind comments on to her.

We really appreciate your support and are pleased that your ordering experience was a positive one.

Thank you for choosing us, and we look forward to helping you again in the future.

Kind regards,

Ellie

BestHeating IE

Rated 5 out of 5 stars

Radiators are as described and arrived…

Radiators are as described and arrived on time

3 June 2026
BestHeating Ireland logo

Reply from BestHeating Ireland

Good afternoon,

Thank you for your 5* review!

We're glad to hear that your radiators arrived on time and were exactly as described.

We appreciate your feedback and hope to serve you again in the future.

Kind regards,

Ellie

BestHeating IE

Rated 5 out of 5 stars

Wide range of products.

Wide range of products.
Easy to order, timely delivery.

3 June 2026
BestHeating Ireland logo

Reply from BestHeating Ireland

Good afternoon,

Thank you for your review.

We're pleased to hear that you found our range of products extensive, the ordering process easy, and the delivery timely.

We appreciate your feedback and thank you for choosing us.

Kind regards,

Ellie

BestHeating IE

Rated 5 out of 5 stars

Great service

Easy to deal with and great communication. Daisy May in the customer service team helped me sort out an issue I had caused with my order. She was prompt and efficient.

15 June 2026
Unprompted review
BestHeating Ireland logo

Reply from BestHeating Ireland

Hello,

Thank you for your 5* review!

We are delighted to hear that you found us easy to deal with and that our communication met your expectations. We are especially pleased that Daisy May was able to help resolve the issue with your order promptly and efficiently. We will be sure to pass on your kind words to her.

Thank you for your support, and we look forward to hopefully being able to work with you again in the future.

Many thanks.

Lauren

BestHeating IE

Rated 5 out of 5 stars

Excellent follow up from Amanda at BestHeating Ireland with a customs query

I am very happy with the customer care and follow up from the staff at BestHeating Ireland, especially Amanda who took the time to ensure my delivery arrived. We had some complications due to a customs review and Amanda connected me with the relevant parties so that the issue was resolved. It was challenging but made better with the customer care I received. This is the second radiator we have purchased from BestHeating Ireland; and we bought again as the first product is excellent.

2 June 2026
Unprompted review
BestHeating Ireland logo

Reply from BestHeating Ireland

Good morning,

Thank you for your lovely feedback and for being a returning customer.

We're delighted Amanda was able to help navigate the customs delay and ensure your delivery arrived safely. We'll be sure to pass on your kind words to her.

We truly appreciate your continued support and are pleased to hear you're enjoying your radiators.

Kind regards,

Ellie

BestHeating IE

Rated 5 out of 5 stars

Damaged radiator arrived .sent photos…

Damaged radiator arrived .sent photos via email . Customer service had responded in less than 12 hours with a replacement on the way .
Great service would definitely recommend.

8 June 2026
Unprompted review
BestHeating Ireland logo

Reply from BestHeating Ireland

Hello,

Thank you for your 5* review!

We are sorry your radiator arrived damaged, but we are delighted to hear that our customer service team was able to respond quickly and arrange a replacement for you.

We really appreciate your understanding and your recommendation. Thank you for choosing us, and we hope to be able to work with you again in the future!

Many thanks.

Lauren

BestHeating IE

Rated 5 out of 5 stars

Super shopping result with Bestheating

My shopping experience with BestHeating was truly excellent.
The website is very easy to navigate and descriptions of the various radiators make it really easy to decide what will work best in different situations throughout the home.
The BTU Calculator is a brilliant addition too, as it takes all the guesswork out of buying. I was so pleased with that.
The amount of colours available is also a huge plus, especially in situations where standard white radiators just wouldn’t work. It’s great to be able to match one’s heating system with one’s decor.
The packaging and delivery service is amazing. I had my radiators in my home within two days of placing my order. Superbly packed and delivered by DHL for some and Dascher for the larger types I had ordered.
They appear to be a fabulous product. I am still waiting for them to be installed, as I am having a lot of reconstruction work done. I will create a further review on the heating quality when this is all finished and winter arrives yet again.

13 May 2026
Unprompted review
BestHeating Ireland logo

Reply from BestHeating Ireland

Good afternoon,

Thank you for taking the time to share such detailed feedback.

We’re delighted to hear that you had an excellent shopping experience with us and that you found our website easy to navigate, along with the product descriptions and BTU Calculator helpful in choosing the right radiators for your home.

It’s also great to hear that you were pleased with the range of colours available and that your order arrived quickly and well packaged.

We really appreciate your feedback and hope to serve you again in the future!

Kind regards,

Ellie

BestHeating IE

Rated 5 out of 5 stars

Shaunna was so prompt & thorough in…

Shaunna was so prompt & thorough in following up my query

5 June 2026
Unprompted review
BestHeating Ireland logo

Reply from BestHeating Ireland

Good afternoon,

Thank you for taking the time to leave your review.

We’re delighted to hear that Shaunna was able to assist you promptly and thoroughly with your query. We’ll be sure to pass on your kind feedback to her and the wider team.

We really appreciate your comments and hope to assist you again in the future.

Kind regards,

Ellie

BestHeating IE

Rated 5 out of 5 stars

This was a very good company to deal…

This was a very good company to deal with the lady in dealt with on the phone was most helpful went out of her way to advise me on what to order rad arrived on time and we are very happy with it very professional company thank you very much.

27 November 2025
BestHeating Ireland logo

Reply from BestHeating Ireland

Good afternoon,

Thank you for taking the time to leave such a kind review.

We're delighted to hear that you had a positive experience with our team and that the advice you received helped you choose the right radiator for your home.

We're also pleased that your radiator arrived on time and that you're happy with both the product and the overall service. Your feedback means a great deal to us.

Kind regards,

Ellie

BestHeating IE

Rated 5 out of 5 stars

I must recommend Best Heating to anyone…

I must recommend Best Heating to anyone looking for radiators. Their customer service dealing with Kelly has being fantastic - responses have been so quick. Delivery is perfect. Will be ordering again when any more radiators need replacing

4 June 2026
Unprompted review
BestHeating Ireland logo

Reply from BestHeating Ireland

Good afternoon,

Thank you so much for your wonderful review and recommendation. We're delighted to hear that you had such a positive experience with us.

Kelly will be especially pleased to know that her customer service and quick responses made a difference throughout your order.

We truly appreciate your support and look forward to helping you again when it's time to replace more radiators.

Thank you for choosing us!

Kind regards,

Ellie

BestHeating IE

Rated 5 out of 5 stars

Very happy

Very happy, received it in good time, works well.

11 May 2026
BestHeating Ireland logo

Reply from BestHeating Ireland

Good afternoon,

Thank you for your positive feedback!

We're delighted to hear that your order arrived promptly and that you're happy with how well it works.

We appreciate your support and hope to serve you again in the future.

Kind regards,

Ellie

BestHeating IE

Rated 5 out of 5 stars

Very good quality radiators

Very good quality radiators, delivered before expected date. Keenly priced.

25 March 2026
BestHeating Ireland logo

Reply from BestHeating Ireland

Hello,

Thank you for your 5* review!

We are thrilled to hear that you are happy with the quality of our radiators and that they arrived ahead of schedule. We really appreciate your kind words about our pricing too. It means a lot to us and we look forward to hopefully being able to work with you again in the future!

Kindest Regards,

Lauren

BestHeating IE

Rated 5 out of 5 stars

Superb

The choice and variety of product offered by BestHeating is welcome in a market where heretofore heating options were limited tending to bland afterthought. Best Heating has transformed the experience. Descriptions are detailed, offering simple guidelines to measure the heating requirement of each space, to personalise through colour and design. The website is superb and I have found the service second-to-none - quick, efficient smooth and friendly. We are thrilled with the quality of our radiators and the timeline of delivery. Particular thanks to Kelly, Jack and Stephanie who really care about customer needs and offered excellent advice. It has been a pleasure ordering from bestheating.ie.

20 March 2026
Unprompted review
BestHeating Ireland logo

Reply from BestHeating Ireland

Good afternoon,

Thank you for your fantastic review. We’re thrilled to hear you’ve enjoyed the quality of our radiators, the smooth service, and the variety of options available.

We’ll be sure to pass your kind words on to Kelly, Jack, and Stephanie — they’ll be delighted to hear your feedback. Thank you again for choosing us!

Kind regards,

Ellie

BestHeating IE

Rated 5 out of 5 stars

Stephanie was really helpful

Stephanie was really helpful and responded promptly, managing my expectations on when my order will be delivered.

I am very happy to of received her help.

21 May 2026
Unprompted review
BestHeating Ireland logo

Reply from BestHeating Ireland

Good afternoon,

Thank you for your kind feedback.

We’re delighted to hear that Stephanie was able to assist you promptly and keep you updated on your delivery expectations. We really appreciate your patience and are glad everything was handled smoothly for you.

If you need anything else in the future, we’re always here to help.

Kind regards,

Ellie

BestHeating IE

Rated 5 out of 5 stars

Excellent plug in horizontal radiator for small kitchen

Excellent plug in horizontal radiator . Modern design and a great source of heat. Small size for a small kitchen. Speedy delivery service and an excellent product. Happy to repeat buy.

21 April 2026
BestHeating Ireland logo

Reply from BestHeating Ireland

Hello,

Thank you for your 5* review!

We are delighted to hear that the horizontal radiator was the perfect fit for your kitchen and that you are pleased with both the modern design and heating performance. It’s also great to know our speedy delivery service met your expectations. We truly appreciate your support and look forward to hopefully being able to work with you again in the future!

Kindest Regards,

Lauren

BestHeating IE

Rated 5 out of 5 stars
BestHeating Ireland logo

Reply from BestHeating Ireland

Good morning,

Thank you for your 5* review!

We’re pleased to hear you found our service efficient and competitively priced.

We appreciate your feedback and hope to assist you again in the future.

Kind regards,

Ellie

BestHeating IE

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