Best Grocery Reviews 

549
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

This is the second time I placed order with this company. They are certainly very good in pricing, packging and shiping. So good to have the comfort and confidence that your order is going to be righ... See more

Rated 5 out of 5 stars

I like that can order easily many items from Turkish market. Sometimes small errors can occur but easily get help and resolve the issue. Thanks guys.

Rated 5 out of 5 stars

Excellent as always, recommend this store 100%. Fast dispatch, fast delivery and fair prices. Love getting my favourite sucuk (efepaşa) from you guys, there are no stores near me that sell it unfortu... See more

Rated 5 out of 5 stars

always delivered on time as promised, packed well, none of the dairy items went bad. it's super nice to be able to find local turkish brands from this store online. we order from here frequently, have... See more

Company details

  1. Grocery Delivery Service
  2. Grocery Store
  3. Organic Food Store
  4. Organic Shop
  5. Tea Exporter

Written by the company

Shop online from Best Grocery. Buy great quality and fresh products including renowned and local Turkish brands. Best food of Turkish cuisine such as Simit, Turkish delight, lahmacun, cheese, kokorec, linden tea, chilli peppers, cig kofte, manti, icli kofte and many more with ease of free next day delivery.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

549 reviews

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4.4

All reviews

(549)

42 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Searched numerous sites for my goods…

Searched numerous sites for my goods and whilst there was some sites that offered different brands and in some case cheaper prices I’m so glad I went with Best Grocery. I will certainly be ordering again

27 March 2023
Rated 5 out of 5 stars

Very fast dispatch

Very fast dispatch, I was really surprised at how fast it came. The glass products were packaged very safely in bubble wrap and arrived intact. Perishable goods also packed very well and were still cold on arrival. They offer high quality products with a good selection of different products and varieties. Very reasonable prices as well compared to other similar stores. Highly recommend this store for all your Turkish goods :) I certainly will be back for more in the near future.

26 March 2023
Rated 1 out of 5 stars

Such a shame

I used to love BestGrocery as they have fast shipping and a good range of products. However, it is very easy to give 5 stars unless you are facing a problem and you receive no help from them.

Our parcel was delivered to the wrong building by DHL and we tried to contact with BestGrocery regarding this issue. They said ''Driver advised delivered to the correct address, was a Chinese gent who opened the door, and upon returning no answer and the dog barking inside.'' which was very surprising as neither my husband nor I am Asian and we do not have a dog so clearly, they delivered the parcel to the WRONG address. The concierge found the parcel in the WRONG building and we took the parcel from them which was ripped and smashed by the people they delivered. We do not know for how long the food was out. Obviously, it wasn't refrigerated so we are not sure if they were edible or not either.

I tried to reach BestGrocery regarding this issue and sent them multiple emails, but they never replied back. and that is the reason why they just lost a customer.

6 March 2023
Unprompted review
Rated 5 out of 5 stars

I love Best Grocery.

I love Best Grocery..
excellent service. excellent cooperation. My items were wrapped so well. it was amazing. The friend who brought my products was very polite and kept me informed as I was not at home. I am very pleased. I recommend it to everyone. ♥️👍🏻

6 February 2023
Rated 5 out of 5 stars

Faultless service

Faultless service! I placed an online order on 31.1.23 and it was delivered to Scotland the next morning 1.2.23. I ordered ordered frozen and fresh items and they arrived with ice packs in the box so the food was kept at the correct temperature. I also received a free gift with my order which was an unexpected surprise. I will be placing an other order shortly. 10/10

31 January 2023
Rated 5 out of 5 stars

Great Experience

Great variety of products, next day delivery, products well packed. Everything I ordered is delicious. I also received a cute cloth bag and a gift. I will order again!

31 January 2023
Rated 5 out of 5 stars

Totally recommend!

I have been using Best Grocery since 2020. Products are always delivered with care. Never had a problem. They even send some free biscuits etc. sometimes. I live in UK and always received the order the next working day. The website is very easy to use and there is a variety of products. Would recommend.

31 January 2023
Rated 5 out of 5 stars

Excellent

Excellent selection of delicious products. Carefully packed. Arrived on time. Thank you!

10 January 2023

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