Scam website 100% Sent them the money, never received my goods, never received a response from any of my emails. Website isn't even there anymore.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Finally got a responce after mutiple emails. Stating we'll look into it. Still nothing. Slack initial service, must have been over a week before sending order. Oder was incorrect upon receival. F... See more
I received the wrong colour but allgood not much of a difference, word had me thinking it wasn’t legit after I processed the payment ha but actual pretty happy with what i received. mad hits an all th... See more
The best bong shop going has great variety and great prices!! Amazing delivery times and orders arrive in time too haven't had any delays even with covid would 100% recommend this site and with their... See more
Company details
Contact info
2.8
Average
195 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Bong wasn’t air tight and the parsley…
Bong wasn’t air tight and the parsley muller is broken already
10 April 2023
Reply from Best Bongs And More
Hi Tom, please contact our customer support team - contact@bestbongsandmore.com.au and we will get this fixed up for you.
Purchase Review
The purchase was easy to do, fast postage considering the Easter break.
Only concern was the packaging was very squashed and damaged luckily the item inside was fine.
2 April 2023
You guys are great recommended you guys…
You guys are great recommended you guys to do many people and got them to buy off you, thanks heaps 👍🏼🫶🏻
27 March 2023
They are helping me
They are doing the best they can to help resolve my issues I recommend them
28 March 2023
Had the wrong bong sent the first time…
Had the wrong bong sent the first time and that was broken then had another bong sent out that was the actual one I requested and that came thru broken as well items need to be packaged better
27 March 2023
Reply from Best Bongs And More
Hi Bader, we are really sorry about this occurring. We have implemented extra bubble wrap and tougher boxes to ensure no breakages, since doing this breakages have not been happening. Our sincerest apologies.
The quality of the product wasn't as…
The quality of the product wasn't as good as I expected.
5 March 2023
It was amazing I got good products that…
It was amazing I got good products that I could actually use I got lighters papers and filters
13 March 2023
General all round good service
18 February 2023
Very polite emailing back great service…
Very polite emailing back great service treat more like a human being then a customer that's priceless
11 January 2023
Too fragile
Loved it, great little billy, but only lasted barely two weeks. Very fragile, broke while I was cleaning it.
1 January 2023
Great experience love thus place…
Great experience love thus place defiantly worth your money
9 December 2022
Messed up my order and they fixed it up…
Messed up my order and they fixed it up same day and delivered on time
Real review these guys are trustworthy
23 September 2022
l can not fault the experience that l…
l can not fault the experience that l had with my purchase from you guys, your customer service is second to none, l had a query which was rectified within a couple of hours & still received my purchase in 5 days including the weekend (standard post) great work guys, well done, very happy customer here, thank you.
Brett.
19 October 2022
There good got it fast and very reliable
2 November 2022
Purchase
Know payment didn’t go well at beginning but soon as it was fixed up had great delivery, works as well as it looks, great in size also width of glass, haven’t broken yet overall happy with purchase ❤️(Was sometime in October)
20 October 2022
Fast and good people to deal with
Very prompt deliver and item arrived safe and sound 🙂 happy happy
4 November 2022
The service an time frame of delivery…
The service an time frame of delivery was good but one of my glass pipes was broken when i got it out of the box
17 October 2022
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.