Bestbestones Reviews 

124
TrustScore 1 out of 5

1.2

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Review summary

Created with AI, based on recent reviews

Looking at 68 reviews, most reviewers were let down by their experience overall. Many customers found that the products received were vastly different from what was advertised online, often made of cheap materials instead of what was promised. Reviewers frequently reported that clothing items were significantly smaller than expected or advertised, often not matching standard sizes or sizing charts. Many also experienced problems with their orders, including delayed or non-delivery of items. Customers found the return and refund process to be a major source of frustration, with the company often refusing returns or offering only partial refunds. This often involved costly international shipping for returns to China, making the process impractical or leading to customers accepting small partial compensations.

What people talk about most

Product

Customers consistently express strong dissatisfaction with the products received, frequently reporting that... See more

Quality

People report negative experiences with quality, with many reviewers expressing disappointment that items... See more

Order

Customers express significant dissatisfaction with their ordering experiences, with many regretting not... See more

Refund

Consumers find refund experiences to be largely negative, with many reporting that they never received a... See more

Return policy

Users describe negative interactions with the return policy, with many reviewers reporting difficulties in... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Company is a total scam. Unfortunately learned the hard way. Ordered 4 XL polo shirts. First sign of scam was confirmation email stated that items will be "SHIPT" in several weeks. Secondly, link for... See more

Rated 1 out of 5 stars

Like their shoes, ordered two pairs, paid for shipping insurance. The shoes were poorly packaged, they did not use a box. Shoes were dented when they arrived. Sent them an email letting them know a... See more

Rated 1 out of 5 stars

Company is a scam. false advertising, garbage products. nothing matches what they advertise and refuse to take back their garbage merchandise. Wrong colors, wrong materials, mislabeled sizes. Refuse... See more

Rated 1 out of 5 stars

All consumers be aware of this fraudulent company. DO NOT buy anything from bestbestones. Misleading advertising clothing online, sizing is so far off its insane. men's size Large will fit a 10 yr old... See more


Company details


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1.2

Bad

TrustScore 1 out of 5

124 reviews

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1-star

No history of asking for reviews

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1.2

All reviews

(124)

64 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

This company is a total scam!

This company is a total scam. Ordered a 100% cotton shirt and it was 100% polyester - literally looked like a cheap halloween costume. And the stitching showed dark in online photo and it was white! Hideous! Can't return because it is a "sale" item.

16 November 2025
Unprompted review
Rated 1 out of 5 stars

Negative 10 Review…

I would give them a negative 10 if I could. Bought a pair of men’s shoes from them. The shoes came. They were too small. Contacted them immediately for a return address. They told me I would first have to submit pictures of the package. It can the outside of the shoe the inside of the shoe showing the size in the bottom of the shoe I complied. I sent all the pictures in and asked for the return address. Still didn’t hear anything three days later. I emailed them again telling them I needed the return address that time was running out. I only had 30 days to return them. Still have not heard from them. This company is definitely a scam. Do not do business with them

7 November 2025
Unprompted review
Rated 1 out of 5 stars

Ordered two "100% cotton" men's shirts

Ordered two "100% cotton" men's shirts. After 6 weeks (despite paying extra for expedited shipping), received two horrible 100% polyester shirts looking nothing like what was advertised. Tried to return for refund, but they required uploading photographs of shipping labels and several other delay tactics. Never received any refund. DO NOT PURCHASE ANYTHING FROM THIS CRIMINAL ENTERPRISE.

15 August 2025
Unprompted review
Rated 1 out of 5 stars

Ordered a black cat marble stone…

Ordered a black cat marble stone sculpture from pic online it looked nice? What i got was a cheap blue "wood like" piece of crap! do not buy from this place!!!

12 November 2025
Unprompted review
Rated 1 out of 5 stars

All consumers be aware of this…

All consumers be aware of this fraudulent company. DO NOT buy anything from bestbestones. Misleading advertising clothing online, sizing is so far off its insane. men's size Large will fit a 10 yr old boy. The quality online looks fantastic, in reality, when you receive your order the quality is horrible and cheap and I mean cheap. Also the clothing literally smells like plastic. Walmart has better quality clothing for less. I generally don't write review but these guys are crooked and ripped me off. I'm writing this to save you folks that get suckered in like I did from what they show online. Shame on me!

21 October 2025
Unprompted review
Rated 1 out of 5 stars

Vietnam Era M65 does not resemble in any way Item Fake

The Product did not resemble sold shipped item in the slightest. All communications led to dead ins.
Basically this is a fraud Facade for China. China not mentioned on the website.

The Vietnam-era Style M-65 Field Jackets are brand new, unissued US Military surplus jackets." is a lie.
Each feature below DOES NOT exist. It is like a shirt with a small zipper.
This is without a doubt Fraud. I missed my credit card fraud communication to fight this because I was ill.
This is a SCAM.
NOT A NEW YORK COMPANY
Do not do business with them

23 August 2025
Unprompted review
Rated 1 out of 5 stars

Don't buy from them - full deception on display

Don't buy from them as this Chinese company is a fraud. They advertised a beautiful shiny stone sculpture online. I received a fake clay version which is only worth the dust it is built from, but I paid a steep price for it. I have the documentation and pictures to support my claims.

21 October 2025
Unprompted review
Rated 1 out of 5 stars

Ordered that cat head

Ordered that cat head. Supposed to be made out of real stone. When box arrives i instantly notices how light and small that box was. Defiantly not the weight if even a small stone will be inside. When i opened it was the biggest disappointment i had. That cat head was made out of ugly plastic, one eye fell out, the size was half of the size on the picture. It was so cheap and ugly that it instantly went into trash bin. Sadly, that junk coast mew $40-45 with the shipping.

29 September 2025
Unprompted review
Rated 1 out of 5 stars

Everything was cheap and lie about refunds

There wasnt one item of the 4 things I ordered that resembled what they show on website. The clothes were horribly constructed and material was inferior. They offered a pretty expensive cat face sculpture that they claimed was made from stone and it turns out that its plastic. They charged $39. Dollars. The 100% guarantee is Faulty as they dont return markdown items and Everything is "marked down".

10 October 2025
Unprompted review
Rated 1 out of 5 stars

Buyer Beware! False advertisement

Buyer Beware of false advertisement. I bought a cat head sculture that was advertised as a natural stone sculpture, but when it arrived it was plastic and hollow, weighed almost nothing. I wish I had seem the other reviews here before wasting my money. I will never buy from this company again.

8 October 2025
Unprompted review
Rated 1 out of 5 stars

Ordered three of their polished stone…

Ordered three of their polished stone lucky cats. They looked great in the advertisement thought they'd make nice Christmas gifts. What was delivered were small plastic painted heads. This company is a total fraud, buyer beware!!

9 October 2025
Unprompted review
Rated 1 out of 5 stars

This company is operated out of China; poor quality; too expensive to return

This company is operated out of China - I ordered what was advertised as a stone cat head - it is not made of stone, but is a poorly made composite of some type - very junky looking. When I wanted to return the item, I was told no problem but that I had to pay the shipping. The items were packaged and mailed from Philadelphia, so I figured no problem - shouldn't be much; however, when I asked for a return address, it had to be returned to China. I should have checked the company out before I purchased. Lesson learned.

19 September 2025
Unprompted review
Rated 1 out of 5 stars

Ordered 2 stone cats

Ordered 2 stone cats. Received 2 plastic cats. they then wanted photos of shipper label and 2 cats. I sent it. Their reply was that is was an affordable and quality product. They said to keep it or give it as a gift.
they would offer 10% compensation. They help to make the world a worse place. Don't buy, its a scam!!

30 September 2025
Unprompted review
Rated 1 out of 5 stars

Ordered two t-shirts

Ordered two t-shirts. Both were crap. Both the same size-one way to small the other just crap. Tried to return both - located in China and had to pay very expensive postal costs. Do not order from this company - go to Amazon, Macys, Nodstroms - at least you can get a refund from theses companies.

1 September 2025
Unprompted review

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