Best4Headsets Reviews 

441
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 35 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast and prompt delivery of their orders. Many people also highlight the excellent quality of the products received, noting that items work well and are genuine. Reviewers consistently appreciate the careful and robust packaging, often mentioning additional thoughtful touches. Furthermore, consumers commend the great pricing and the helpful customer service, including good communication and quick responses to queries. However, some customers also noted occasional issues with delivery. A few people experienced significant delays in receiving their items due to stock availability, while others reported problems with parcels being damaged during transit or incorrect delivery attempts by couriers.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers praising the prompt and fast... See more

Product

Users describe positive interactions with product, often highlighting great pricing, prompt delivery, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I purchased a Sennheiser DW10 Office Cordless Headset (Refurbished) from Best4Headset. The headset arrived very quickly and was well packaged. Unfortunately, I hadn't properly read the descrip... See more

Rated 5 out of 5 stars

My third pair , I’ve an expensive habit of loosing them when out shooting The delivery Wes next day 😊 Googled the price and it was comparable with the best available 😊 Next time I loose a pair... See more

Company replied

Rated 5 out of 5 stars

Brilliant set of earphones - delivered quickly and work really well. I liked them so much that I ordered another pair for our team and may get some more as our business grows!!!!

Company replied

Rated 5 out of 5 stars

Rang for advice about a headset I was interested in - was helped by someone who was very knowledgeable. The headset turned up very quickly - and was just what we needed. Thanks!

Company replied


Company details

  1. Telecommunications Service Provider

Written by the company

Online secure retailer - authorised dealers of 3M Peltor, EPOS |Sennheiser, Poly, Jabra and Avalle headsets for large office, small business and home use.

Written by the company

Telephone Support
We have a team of people at the end of the line if you require any help or advice with your purchase. Simply call us on 0844 854 6850 and we will be happy to help.
Professional Service
Trading since 1995, we have gained a wealth of experience and knowledge in the telecommunications sector, enabling us to become one of the foremost telecoms equipment supply companies in the UK.
14 day return
If you are not happy with your purchase, you can return to us within 14 days of receipt. Simply contact us and we will send you a returns number. All we ask is that you return it in the same condition we sent it to you, and that you don't write or put tape on the original packaging, as this will affect the resale.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

441 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(441)

35 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

They sell & take payment for items they…

They sell & take payment for items they don't have in stock despite the website stating they are in stock.
I ordered two "in stock items" & even paid extra for next day delivery, after the items didn't arrive on the due date i contacted the company, it was several days later that i received a reply stating that neither items were in stock & one of the items wouldn't be for several months, i requested a refund but even this took a long time, the items were still listed as in stock on the website after all this.
A compete waste of my time.

11 September 2021
Unprompted review
Best4Headsets logo

Reply from Best4Headsets

Dear M
Thank you for taking the time to leave a review.
Unfortunately from the information provided I am unable to track your original order, and investigate the case, as this delay in responding is understandably unacceptable. Are you able to provide further details please?
Kind regards
Customer Services

Rated 5 out of 5 stars

Excellent service ordered Friday…

Excellent service ordered Friday afternoon and it was delivered Saturday 1.30.pm. Couldn’t be better. All for the right price. Stuart.

3 September 2021
Best4Headsets logo

Reply from Best4Headsets

Hi Stuart
Many thanks for the kind review.

Rated 5 out of 5 stars

Very helpful

Very helpful, Answered a couple of questions immediately. Headsets arrived the next day. Very pleased with the service Thank you.

31 August 2021
Best4Headsets logo

Reply from Best4Headsets

Hi Derek
Thank you very much for the review.

Rated 5 out of 5 stars

I have purchased both Peltor electronic…

I have purchased both Peltor electronic ear defenders and hygiene kits and other sundries from Best4Headsets and they are fast efficient and often cheaper than many other outlets. I fully recommend giving them a try.

27 August 2021
Best4Headsets logo

Reply from Best4Headsets

Thank you very much for your recommendation.

Rated 5 out of 5 stars

Peltor sporttac

Ordered 3m peltor sporttac next day delivery . My order was in time and expertly packed.
The only place to go for ear protection.

22 August 2021
Rated 5 out of 5 stars

Electronic ear protectors

Outstanding firm for keeping you in the picture. Phoned me to say ear defender's would not be available till September so offered me a pair of same quality cheaper which I excepted and they are excellent and they arrived following day after speaking to them .can't fault

8 August 2021
Rated 5 out of 5 stars

PeltorProtection

The peltor earplugs I ordered are everything it says on the tin ! The replacement Hygene Kit i also orderd has given a new lease of life to my favourite earmuffs .

12 July 2021
Rated 2 out of 5 stars

Disappointing, sorry

The Sennheiser BTD 800 ML USB Dongle I ordered didn't work with the Sennheiser Presence headset I had, though they appeared to be linked on the Best4Headsets website. I don't have an alternative headset, so have no means of testing whether the dongle is faulty but this was a disappointing purchase.

18 June 2021
Rated 5 out of 5 stars

Great service

I ordered my Peltor hygiene kits about a week ago. The company was kind enough to call me personally to say that the kits could be up to 10 days late due to supply issues from Europe. In the end they arrived in about 6 days, very happy.

11 June 2021

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