Besque Reviews 9,616

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product, particularly the body oil, for its excellent quality and effectiveness in improving skin appearance, texture, and tone. Many users have noticed significant positive changes, such as smoother, softer, and more nourished skin, with some even reporting a reduction in the appearance of lines and crepey skin. The customer service and staff are frequently highlighted as exceptional, with numerous individuals commending their helpfulness, responsiveness, and ability to resolve issues efficiently. The ordering process is generally described as easy and seamless. However, some customers have experienced issues with orders, including delays, incorrect items, or missing products. A few people were dissatisfied with the "unscented" version of the product, finding it to have a strong and unpleasant smell that even ruined clothing. Additionally, some reviewers expressed frustration with the company's subscription and cancellation policies, describing them as difficult and leading to unwanted charges and products.

What people talk about most

Product

Customers had positive experiences with the product, often praising its effectiveness in improving skin... See more

Quality

Reviewers mention positive feedback about quality. Many customers praise the product for making their skin... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the helpfulness and... See more

Order

Customers consistently note positive experiences with order. Many reviewers express satisfaction with the... See more

Staff

Consumers find staff to be positive, highlighting their helpfulness and efficiency. Many reviewers praised... See more

Based on these reviews

Rated 5 out of 5 stars

While trying to purchase a bottle of their body oil. I was having an issue with the payment, I emailed besque, a lovely lady called Katrina answered my query, she said its probably an issue with the b... See more

Rated 5 out of 5 stars

I'm 73 y/o and have been using the Magic Oil for 7 months. At first, I applied it about 3 times per week. Then I decided to get serious and use it daily. My results improved dramatically (smoother mor... See more

Rated 5 out of 5 stars

I have been using the body oil for about 6 months. I have noticed an improvement in my décolleté. My last ordered contained a shower wash instead of the oil. I contacted the company and Gabrielle go... See more

Rated 5 out of 5 stars

Jem went above and beyond in Customer Service as far as understanding my feelings, and trying to make things right. I appreciate how Jem followed up, and their prompt replies. I truly love Besque Ma... See more

Rated 5 out of 5 stars

Unfortunately I was one who fell into a scam and ordered a copy cat product. So frustrating! Gabrielle verified my order was in fact not with Besque, and encouraged me to seek restitution. She offered... See more

Rated 5 out of 5 stars

In today’s world, it’s not assumed one gets good customer service. But certainly not the case here. I was concerned that my package was going to go to the wrong address since I snowbird. Not only did... See more

Rated 5 out of 5 stars

Gabrielle from customer service has been wonderful about communicating with me. I’ve had a great experience using Besque products. My 74 year old skin is soaking it in! After 2 days I have noticed a p... See more

Rated 5 out of 5 stars

Great experience, special shout out to Jeckany! My package arrived damaged and she helped keep me informed every step of the way on my replacement!

Rated 5 out of 5 stars

Leah Joy responded to my email in regards to my Gmail being compromised. In a timely and professional manner, Leah Joy assured me that my account with you is still active. I am happy with my Unscented... See more

Rated 5 out of 5 stars

Excellent product (body oil) and excellent customer service! I adore this oil and am on my second order. I have definitely noticed a difference in my skin’s appearance (texture & tone). Kim with Besqu... See more

Rated 5 out of 5 stars

Easy to navigate the site and shop online. Besque provides a great product and ordering was easy. My order shipped right away and was packaged perfectly. It’s an amazing product and does exactly wh... See more

Rated 5 out of 5 stars

My review is for the EXCELLENT customer service at Besque. Specifically from Jem ,who went above and beyond ! I truly appreciate the care and effort she provided ,so much so, my review is for her, so... See more

Rated 5 out of 5 stars

i’ve been dealing with Lorena on a delivery and scheduling matter . She’s been interested, engaged , enthusiastic and super effective at resolving the situation. She’s been a joy to deal with and is a... See more

Rated 1 out of 5 stars

The product is way overpriced and the scent is overwhelming. The before and after images are false advertising and should be flagged for it by a legal team. If you decide to try it, DO NOT get the sub... See more

Company replied

Rated 1 out of 5 stars

Whilst I feel the oil did make a small difference to my skin, I say small. The fact that the unscented oil has completely ruined many of my clothes, I feel totally miss sold by this company. I w... See more

Company replied

Rated 5 out of 5 stars

I love the look and feel of my skin when I apply Besque it makes my skin without making it feel greasy and sticky. I was not crazy about the scent - but it soon dissipates and isn't bothersome at all... See more

Rated 5 out of 5 stars

Excellent service from Besque, in particular Leah Joy, I can't fault her handling of my query at all, and the products are amazing. Thank you Leah.

Rated 5 out of 5 stars

I placed my first order of Magic Oil out of curiosity and honestly was not expecting much but saw a definite improvement in my dry, frequently bruised skin in just a few weeks. I had a minor issue wi... See more

Rated 5 out of 5 stars

Neither I nor my husband could get the pump action on a bottle of oil to work. Lorena in customer service was not only helpful and led us to resolving the issue but she did it in a kindhearted manner,... See more

Rated 5 out of 5 stars

I’m loving my Besque oil and the aroma. My legs feel so smooth. Thanks Lorena for making sure my product was delivered appropriately! Can’t wait to restock.

Rated 5 out of 5 stars

Gabrielle at Besque in customer satisfaction was wonderful. Took care of all my concerns and questions. The scent did not mesh with my body chemistry and Gabrielle immediately told me about the unsce... See more

Rated 5 out of 5 stars

I have purchased 6 bottles of Besque oil so far and use it every day on my chest arms and thighs. I really see a difference. It goes on smoothly and is absorbed quickly. I stopped using other skin... See more

Rated 5 out of 5 stars

Allyza was very helpful to replace a bottle that wasn't up to their standards. I have used a specific lotion since I was 18 years old but now at 65, all I use is Besque! I love how it makes my skin fe... See more

Rated 5 out of 5 stars

LOVE this product!! Even my husband notices how much softer and better my skin looks and feels, so I’ll continue using it!

Rated 5 out of 5 stars

A fabulous product with real results. Smells lovely but now an unscented version for those of you that prefer it. I use it all year round but it makes a huge difference in the summer

Rated 5 out of 5 stars

My order was lost in the mail. Gabrielle took care of it and sent me a new one and also gave me a coupon for another purchase. Great customer service!

Rated 5 out of 5 stars

I was chasing my product delivery time- Jeckany emailed me straight back regarding this and was very helpful 🙏🏻

Rated 5 out of 5 stars

Very happy with Jem's speedy response to my question. Got everything sorted out and back on track with my order. Thank you! I love the product, scented and unscented.

Rated 5 out of 5 stars

The scented version was a bit too strong for me so I contacted them through email to see if I could get the unscented version. I communicated with Jeckany and she was awesome. She was able to work wit... See more

Rated 1 out of 5 stars

I ordered this 1/16. It said DHL delivered it 1/20. I notified the company to never received it. 6 emails and 2 phone calls and still nothing. No refund. No product It’s been over 2 months. Orde... See more

Company replied

Rated 5 out of 5 stars

My experience has been exceptional! I haven’t had a chance to begin using my product as of yet but, there was a mix up in shipping and my order was held up. I reached out for assistance as to the lo... See more

Rated 5 out of 5 stars

Leah was wonderful to work with. SHe checked back with me daily regarding my lost product. Helped me file a request to locate with shipper and sent me a replacement order to my home address, since... See more

Rated 5 out of 5 stars

Gabrielle was so helpful. I had a delivery issue and she took care of everything with kindness and proficiency. I had an excellent experience.

Rated 5 out of 5 stars

I ordered the magic oil and unfortunately Evri lost my package. I contacted Besque and my issues were sorted out professionally . Melissa, Lorena followed my tracking and gave me great support in ch... See more

Rated 5 out of 5 stars

I love the Devine 9, love how it feels on my face. While the magic body is great the scent is not for me as I have am sensitive to certain scents and something did not mix well with me but absolutly l... See more

Rated 5 out of 5 stars

This is a great product, I will most certainly order again. Their employee, Jeckany, shines at customer customer service! She solved my problem. She was courteous and gracious. Besque, you need mo... See more

Rated 1 out of 5 stars

What a terrible company, the customer service is a big fat 0. I ordered 2 products and there was only 1 in the parcel. They are not responding to my several emails. I will not be ordering from this sc... See more

Company replied

Rated 5 out of 5 stars

Immediately after placing my order I realized that my ship to address was wrong. I contacted customer service to let them know and asked to change address. *Leah Joy* assured me he would expedite t... See more

Rated 4 out of 5 stars

Been using this for 2.5 months. Thought I'd see if it lived up to the hype. Doesn't do anything other than...Well, I can't think of anything really, it's just over priced body oil. So glad my inst... See more

Company replied

Rated 5 out of 5 stars

Great product. Keeps my skin fresh, evenly toned, and tighter. Highly recommend. Will be ordering more!!!

Rated 5 out of 5 stars

I love this product and the customer service is so repsonsive and helpful! I blazed through my first bottle, applying after nearly every shower & wanted to try the unscented. My address was incomple... See more

Rated 1 out of 5 stars

DO NOT ORDER...After reading positive reviews, I ordered as per instructions, had to subscribe but could cancel at any time, Great! WRONG. Product ok but did not make any difference to my skin... See more

Company replied

Rated 5 out of 5 stars

It took a little while to get used to the scent, but it grew on me and my husband. :) I ran out over a month ago to try another product and can feel the difference. Ordering more asap.

Rated 5 out of 5 stars

Have been using this product for over a year now. Have seen results especially on the top of my arms. Easily absorbs into your skin and has a lovely smell to it. Absolutely love this product. 😁

Rated 5 out of 5 stars

I will say that I have a thyroid condition and some sort of autoimmune issue that leaves me with dry ashy skin. Regular lotions, even heavy creams, seem to actually make my skin more dry. I don’t have... See more

Rated 1 out of 5 stars

How can I review a product that they are asking for a video and then THEY have to review it. Seriously? It’s defective and the pump doesn't work! Pretty straight forward if you ask me. Not a good wa... See more

Company replied

Rated 1 out of 5 stars

I am very dissatisfied with this company . After one delivery of the oil I cancelled my subscription . Money has come out of my bank this month no oil was delivered. I contacted them by email at firs... See more

Company replied

Rated 5 out of 5 stars

I accidentally subscribed to Besque oil twice. When i wrote to them asking them about why I was receiving so many bottles of oil, I was promptly answered by Melissa who was able to cancel the duplica... See more

Rated 5 out of 5 stars

This is the best body oil ever. My skin has shown remarkable improvement since I’ve been using the oil. You won’t regret ordering this product, it’s truly amazing.

Rated 5 out of 5 stars

I unfortunately had a problem where I didn’t receive my package. Gabrielle was so kind, helpful and responsive. She was able to help me in getting the products reshipped to me. I love Besque products... See more

Rated 5 out of 5 stars

I am loving this both the magic oil and divine 9. Tone has evened out and my skin is clearer than ever. I’ve been a Clinique user for more than 20 years and this is far simpler and I feel like my sk... See more

Rated 5 out of 5 stars

This product is incredible! A sure choice for natural skin care that works and feels amazing. Started using the magic body oil about 6 months ago and I'm hooked!

Rated 5 out of 5 stars

Love the feel and smell of Besque oil. I have noticed a real change in my skin in just the first 6 weeks. Delighted that they have introduced a bigger bottle so I don’t runout.


4.8

Excellent

TrustScore 5 out of 5

10K reviews

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Replied to 88% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

This is a great product

This is a great product, I will most certainly order again.
Their employee, Jeckany, shines at customer customer service! She solved my problem. She was courteous and gracious.
Besque, you need more people like Jeckany. She deserves a raise!

10 March 2026
Unprompted review
Rated 5 out of 5 stars

My order was lost in shipping and…

My order was lost in shipping and Katrina was quick to respond and to resolve my issue with kindness! I loved my products before but Katrina’s customer service made me love the company even more!

6 April 2026
Unprompted review
Rated 5 out of 5 stars

I accidentally subscribed to Besque oil twice!

I accidentally subscribed to Besque oil twice. When i wrote to them asking them about why I was receiving so many bottles of oil, I was promptly answered by Melissa who was able to cancel the duplicate subscription and pause my order for a couple of months until i am able to use up some of my backlog of product! The request and solution to the problem was so seamless and prompt that I felt compelled to write about how Besque's customer service is as wonderful as their product!! I absolutely swear by Besque oil for moisturizing my skin without feeling oily. It is a wonderful product that I recommend to all of my friends and now i will also be able tell them how responsive Besque's customer service is as well! Thank you, Melissa and Besque!!

6 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent customer service- KATRINA 💛

Just started using- look forward to the positive reviews. I did have an issue with something and reached out to Besque customer service- KATRINA 💛 was excellent and followed through- Very good customer support.

6 April 2026
Unprompted review
Rated 5 out of 5 stars

Wonderful product!

I love the look and feel of my skin when I apply Besque it makes my skin without making it feel greasy and sticky. I was not crazy about the scent - but it soon dissipates and isn't bothersome at all. I am really looking forward to trying the new shower gel in conjunction with the magic oil to see those results. I am also glad that you are packaging in larger bottles I will save the smaller ones for summer travel. I highly recommend this product to anyone looking to get rid of crepey skin.

6 April 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service!

I had a little issue with my first order from Besque. The pump didn’t work correctly. Melissa from Besque customer service was able to help me get this issue resolved and has been great at letting me know what is happening with my replacement bottle every step of the way. I appreciate her attention to detail and responding quickly.

6 April 2026
Unprompted review
Rated 5 out of 5 stars

Love this body oil

Love this body oil
Use it daily everywhere
People often comment on my skin… how it looks and feels
I’ve shared with many others
Thank you 🩷‼️

5 April 2026
Unprompted review
Rated 4 out of 5 stars

Access to account.

I was having difficulty accessing my account and Leah joy helped me to access my account and enabled me to change the current order to the larger bottle and change the frequency of my delivery. Thank you Leah Joy everything worked out.

5 March 2026
Unprompted review
Rated 1 out of 5 stars

I am very dissatisfied with this…

I am very dissatisfied with this company . After one delivery of the oil I cancelled my subscription . Money has come out of my bank this month no oil was delivered. I contacted them by email at first was told had no record of me after many emails they found me . Then they delivered another oil they won’t take back even if not open . I would advise anyone to stop the payments from the bank if cancel subscription as I gave them plenty of warning for them not to resend iim now£65 out pocket for something overpriced . I did send you a text on messenger on 26th January asking if you could cancel You make it so hard to cancel . The 1st April was when I emailed you to say I noticed the money came out my bank .

31 March 2026
Unprompted review
Besque logo

Reply from Besque

Hi Jean,

Thank you for sharing your experience. We’re genuinely sorry for the frustration this situation caused. We completely understand how upsetting it must have felt.

After carefully reviewing your account, we confirmed that your cancellation request was received on April 1, which was after the second order had already been processed under your subscription.

Additionally, a small typo in the email address initially made it difficult for us to locate your account, but after thorough checking, we were able to identify your details and take the necessary action.

Your subscription has now been successfully canceled, and no further deliveries or charges will occur. Please know that Besque operates with transparency and integrity. We do not take unauthorized payments or send orders without consent.

We appreciate your patience and hope this helps clarify the situation.

Warm regards,
The Besque™ Team

Rated 5 out of 5 stars

Magic and Divine 9

I am loving this both the magic oil and divine 9. Tone has evened out and my skin is clearer than ever. I’ve been a Clinique user for more than 20 years and this is far simpler and I feel like my skins is healing from years of chemicals. Thank you for this product!

4 April 2026
Unprompted review
Rated 3 out of 5 stars

Great Product but Customer Service Needs Work

I want to start by saying that I love their products. I tried a subscription and it was not a good fit for me. I wanted to cancel and purchase as needed instead. Besque needs to work on their customer service. My subscription was ultimately cancelled but it did take five emails, a message on their IG account and a negative review here to get it done. Melissa from CS came to my rescue! I hope going forward that their customer service becomes as good as their products.

2 April 2026
Unprompted review
Besque logo

Reply from Besque

Hi Robin,

We’re very sorry to hear about your experience and truly appreciate you sharing your feedback. 💛

We always aim to provide timely and attentive customer support, and it’s clear we fell short in your case. This is not the level of service we strive for. Your subscription should have been handled promptly, and we understand how frustrating repeated delays can be.

We want to make this right. We can confirm that your subscription has been canceled, and no further charges will be applied. Your satisfaction is incredibly important to us, and we genuinely hope to regain your trust.

We take all feedback seriously and are committed to improving our customer experience. We sincerely apologize for the delays in communication and hope this resolution helps restore your confidence in us.

Warm regards,
The Besque Team

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