Besque Reviews 

11,121
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 5,468 reviews, reviewers overwhelmingly had a great experience with this company. People are genuinely thrilled with the body oils, noting that the products leave their skin feeling deeply nourished, soft, and radiant. Consumer feedback frequently shows the exceptional customer service, with friendly representatives going above and beyond to resolve delivery or product questions very quickly. However, some customers also noted unexpected automatic subscriptions and frustrating difficulties handling unexpected cancellation fees. A few people mentioned that it was difficult to secure refunds or returns when packages arrived damaged or unsuited to their personal needs. Reviewers additionally pointed out occasional issues with faulty pumps or delivery delays that required contacting support for assistance.

What people talk about most

Product

Customers had positive experiences with product, noting that the body and shower oils leave skin feeling... See more

Quality

Reviewers mention positive feedback about quality, expressing great satisfaction with how luxurious and... See more

Customer service

Reviewers highlight positive aspects of customer service, describing representatives as prompt, gracious, and... See more

Staff

Consumers find staff to be exceptionally helpful, professional, and genuinely caring when resolving issues.... See more

Order

People report positive experiences with order management and customer support. Reviewers frequently highlight... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I can absolutely say that I have tried so many products advertised with big name actresses or big hype on Facebook that did nothing for my neck, chest, arms. But Besque made visable improvement and... See more

Rated 5 out of 5 stars

The feel of this oil is amazing however the scent was too much for me, giving me a headache within the first hour. I reached out to customer service and got a prompt reply. Gabrielle was gracious and... See more

Rated 5 out of 5 stars

Seems rude to give 5🌟 I wish I could give more. Extremely attentive customer service, went above and beyond. Sheila in particular is absolutely brilliant, super friendly and full of expert knowl... See more

Rated 5 out of 5 stars

I have been using the shower oil and oil for months now fabulous products my skin is just loving the morning ritual ! My August subscription hasn’t arrived yet sadly evri have messed up again. Kater... See more


4.7

Excellent

TrustScore 4.5 out of 5

11K reviews

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4.7

All reviews

(11,121)

5,200 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I love my Besque unscented oil

I love my Besque unscented oil! My skin definitely feels and looks so much better. I would highly recommend it. Their customer service team is always available and have gotten right back to me when I needed to update my orders.

16 September 2026
Unprompted review
Rated 5 out of 5 stars

I was so appreciative when I had a problem with my order and was assisted so kindly.

I was so appreciative today when the very kind customer support rep Melissa was able to replace part of my duo order with an unscented oil when I realized that I simply could not tolerate the scent in the original Besque oil. I absolutely LOVE the way it smells, it’s delicious smelling but I unfortunately have severe migraines and Ménière’s disease and am so easily triggered by the smallest scent that might not be obvious at first. In this case, it’s likely the patchouli that is not strong in this formula, but I’ve had trouble with that element before and did not read carefully enough to see it in the ingredient list. So I was so thankful to Melissa for replacing my oil, and I will gift my shower cleansing oil to a friend. Can’t wait to try the unscented and may try the Lime and Mandarin as well. Thank you Besque and Melissa!

16 September 2026
Unprompted review
Rated 5 out of 5 stars

Besque is a great product- has kept my…

Besque is a great product- has kept my skin from “ old people” bruises.
Sarah Joy provided great customer service when I needed to adjust delivery and address changes for auto renewal. She responded quickly and took care of my changes by email.

16 September 2026
Unprompted review
Rated 5 out of 5 stars

Customer service rep

Customer service rep, Leah Joy turned what could have been a negative experience into a very pleasant one. I received my first subscription shipment today and the package was mangled and a third of the oil had seeped out of the bottle and soaked into the shipping box. I emailed Besque customer service and Leah Joy not only apologized, she made things right! I have already received notification that a replacement shipment is in route. Leah was prompt, courteous and truly cared about making things right. Way to go, Besque!! By the way, I absolutely love your unscented oil!!

16 September 2026
Unprompted review
Rated 5 out of 5 stars

I had several questions about the…

I had several questions about the subscription plan and also the items that were going to be in this discount. Sheila answered all my emails that I sent to her, and there were quite a few. She was patient with me and very helpful. Excellent associate.

8 September 2026
Unprompted review
Rated 5 out of 5 stars

This is by far the best body oil on the…

This is by far the best body oil on the market. I have had skin problems for years and they are now completely gone. My skin looks firmer and more radiant and I couldn’t live without it. I have recommended it to all my friends. I have the unsented one.
The one negative comment would be that I called customer services the other day with a query and unfortunately was not impressed with the service I received

16 September 2026
Unprompted review
Rated 5 out of 5 stars

Awesome Oil and Customer Service

I have been using this body oil since last fall due to crepey skin. I had used every lotion out there and nothing made a difference. WOW! I love this so much I subscribed and get it monthly. There was a delay in my order due to customs (no fault of the company at all) and I emailed Customer Service for help.
Jeckany not only helped me immediately but kept tracking my order, updating me and even let me know when it was delivered to make sure I received it. Jeckany went above and beyond to help and this shows how much Besque values their customers. My skin looks better than it has in years and I will be a customer for life!

15 September 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding customer service

Outstanding customer service.
Leah Joy, was very pleasant and very helpful in resolving my subscription issue.
I love, love the body oil and body cleanser. It is amazing.

Best products I have ever used in my 74 years.

15 September 2026
Unprompted review
Rated 1 out of 5 stars

Liars

I cancelled a subscription and they continue to send me product and billing me. The customer service rep assured me I could return the shipment and I would be getting a refund. Now I have no way to return the product and they are charging me. I will never order anything from this company again. Dishonest and disgusting customer service.

15 September 2026
Unprompted review
Besque logo

Reply from Besque

Hi Ann,

Thank you for sharing your concerns. We’re sorry to hear that there has been confusion around the shipment and return information provided by our team.

We’d like to clarify that once an order has been processed and is already in transit, we’re unable to cancel or intercept it through our system. In these circumstances, the available option is to refuse the delivery when it arrives. A refused package is then marked as Return to Sender through the same courier’s tracking system, without being delivered to the customer.

This is different from accepting delivery and then requesting a return. Due to hygiene and safety regulations, once our oils have been delivered, we’re unable to accept them back for return.

We’ve sent you an information request through Trustpilot so that we can identify your order and review the specific communication and circumstances with our support team. Please respond to that request so we can look into your case properly and provide any clarification that may still be needed.

Kind regards,
Besque Team

Rated 5 out of 5 stars

I had an issue where I accidentally…

I had an issue where I accidentally created a second subscription for the Magic Luxury Oil. When I discovered what I had done, I contacted Besque customer service and within less than 30 minutes, Katrina had resolved the issue. I'd say Besque customer service is prompt, friendly and efficient.

14 September 2026
Unprompted review
Rated 5 out of 5 stars

Feels great and smells good too!

While I love the Besque oil, I don't use it enough to get a bottle monthly. Anne helped me cancel my subscription and let me know that I was welcome back anytime. I will be ordering again from them.

Carole McCauley

11 September 2026
Unprompted review
Rated 5 out of 5 stars

I needed to modify my subscription and…

I needed to modify my subscription and had trouble doing it myself. I contacted through email Besque and within 24 hrs I received an email from Jeckany that the change was made. I was really pleased with their super efficient customer service as well as their products.

12 September 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service

I received my order and after opening, realized a problem with the product, that most likely occurred during shipping. I reached out to customer support and immediately had a very positive response from Sarah Joy. She was quick to correct the issue and I received a daily email from her until my new shipment was sent. I appreciate a company that backs their product and employs such friendly people like Sarah Joy!

15 September 2026
Unprompted review
Rated 5 out of 5 stars

I absolutely love my Besque body oil

I absolutely love my Besque body oil. It has become a staple part of my routine after showering and will never be without it. It is crazy how it makes your arms and legs instantly look more toned. I had a sleeveless tight body con dress on the other day, and as soon as my friend saw me she instantly asked if I have been hitting the gym hard. I had to chuckle because I haven’t hit the gym in a decade Lol. I now have her using it as well and she thanks me all the time. It does come off on clothing and sheets because of the little bit of tint to it. I just lay on a blanket or throw another sheet down when I have it on. I am excited to try the shower oil next. I highly recommend it!! 5 ⭐️⭐️⭐️⭐️⭐️

15 July 2026
Unprompted review

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