Berrymans Sweets Reviews 

423
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 137 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality and delicious taste of the sweets, often noting the wide selection and how they evoke nostalgic memories. People find the ordering process straightforward and efficient, with many highlighting the exceptionally fast delivery and timely updates on their orders. However, some customers also noted specific issues. A few people reported receiving products that were melted, damaged, or did not match the description, with some finding the taste disappointing. Additionally, some reviewers were not happy with the communication, citing either a lack of response to inquiries or an excessive number of emails for a single order. There were also instances where jars were perceived as not being completely full.

What people talk about most

Product

Clients share positive opinions on product, with many reviewers praising the delicious taste and quality of... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the quick and... See more

Quality

Customers had positive experiences with quality, with many reviewers describing the sweets as delicious,... See more

Service

Users describe positive interactions with service, frequently highlighting its speed and efficiency. Many... See more

Order

Reviewers highlight positive aspects of order, with many customers finding the ordering process easy to use... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was so happy to find this company selling their jars of sweets online. They have quite an assortment of sweets but my favourite ones are the Bonbons, I chose strawberry and the white toffee one... See more

Rated 5 out of 5 stars

Very easy to use and sweets for those with dietary considerations are set out clearly. Jars maybe a wee bit smaller than I expected but good quality sweets and worth to know exactly wh much ingredient... See more

Rated 5 out of 5 stars

Gosh. What can I say, I have tried many brands over the years, but these are the most enjoyable ones ever, great price, 100% Highly recommended 👍👍 Will buy again from Mr Berrymans Sweets x

Rated 5 out of 5 stars

This was the first time I've shopped with Berrymans Sweets and I was very impressed. I ordered the items on the 10/11/25 and less than an hour after ordering I was emailed to say my order was on its w... See more


Company details

  1. Confectionery

Written by the company

Berrymans Confectionary are a Lancashire based family owned business which has prospered to become one of the largest suppliers of premium confectionery in the UK. With a knowledgeable team of staff who have a combined total of well over 100+ years within all aspects of the confectionery industry we're confident that we will have what you are looking for.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

423 reviews

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1-star

Asks customers to review

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.6

All reviews

(423)

132 reviews in the last 12 months

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Rated 1 out of 5 stars

Sold me an item they said was gluten…

Sold me an item they said was gluten free and it wasn’t, luckily I checked the ingredients when it arrived and it wasn’t, emailed them and never heard back. I could of been seriously ill because of them

14 September 2025
Rated 3 out of 5 stars

The toffee bobons were lovely.

The toffee bobons were lovely.
Tastes just like the old ones l remember as a child
The chocolate chewy nuts were not any good especially as l was going to give them to a friend.
Jar wasn't very full, they were all stuck together and looked awful
I would only buy from you again if l got a discount.
They certainly weren't worth the money.
I've had better sweets off a market stall. And alot cheaper.

28 August 2025
Rated 3 out of 5 stars

Melted product.

Order received promptly. I have sent two emails regarding jar of choc jazzles which was included in order. Jar completely melted into a mass of choc, unedible,have put in bin.No response from Berrymans regarding this. What's the point of giving out email address if you don't respond to queries? Will not be ordering from this company again.

31 August 2025
Rated 4 out of 5 stars

Fast delivery

Fast delivery - Thank you. Sweets were nice, although not as sweet as I remember the original peanut brittle.

19 August 2025
Rated 1 out of 5 stars

Advised 1-3 Business days

Advised 1-3 Business days, now the 4th day & no delivery received. Still no delivery as of 09/08

Still no delivery as of 12/08, have emailed multiple times to their Queries@berrymanssweets address, no response. Don't waste your time or money.

2 August 2025

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