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Review summary

Based on reviews, created with AI

Most reviewers were let down by their experience overall. Many customers expressed dissatisfaction with the products, citing issues with quality, items not matching advertisements, and incorrect sizing. People also frequently encountered problems with their orders, including non-delivery, significant delays, and receiving damaged goods. Reviewers consistently report difficulties in obtaining refunds, often being offered minimal compensation or facing refusal. The delivery service was a major source of frustration, with customers receiving false tracking information and experiencing extended waiting times.

What people talk about most

Product

Reviewers express strong dissatisfaction with the products. Many customers report that items are... See more

Order

Users describe negative interactions with order. Many customers report that items either never arrived or... See more

Refund

Consumers find refund experiences to be negative. Many reviewers report difficulties in obtaining full... See more

Delivery service

People report negative experiences with delivery service. Many customers state that their orders never... See more

Quality

Customers consistently note negative experiences with quality. Many reviewers describe products as "utter... See more

Based on these reviews

Rated 1 out of 5 stars

I ordered the ninja t-shirt, wasn’t informed it was international delivery. When I got email to state it was delivered, I contacted them to state it hadn’t as work from home. Told to use tracking... See more

Rated 1 out of 5 stars

I was sent false tracking-apparently parcel was coming from America but actually came from China! Ordered 4th December, received, damaged, on 8th January. Looked as if it had been thrown around. Use t... See more

Rated 1 out of 5 stars

Ordered a toy jet plane thinking this was a UK company due to the co.uk website. After reading the reviews I realised the item was coming from China, they also somehow charged me extra than I thoug... See more

Rated 1 out of 5 stars

I waited 3 weeks for my £19.99 order to arrive. I know my correct bra size to the millimetre, but this bunch of charlatans sent me bras which wouldn’t fit a 13 year old & insist that I ordered the w... See more


Company details

  1. Clothing Store

Written by the company

Welcome to our online shopping platform. Our primary objective has always been to provide an extensive range of high-quality products across diverse categories.


Contact info

1.3

Bad

TrustScore 1.5 out of 5

58 reviews

5-star
4-star
3-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

I ordered the ninja t-shirt

I ordered the ninja t-shirt, wasn’t informed it was international delivery.
When I got email to state it was delivered, I contacted them to state it hadn’t as work from home.
Told to use tracking number which as thought didn’t tell me anything, I asked for refund and now there refusing as trying to blame delivery company.
I would advise anyone to think twice before buying from this company as once they have your money there not bothered.
The amount paid was also higher than the amount advertised and when questioned they stated they would refund me difference back as technical issue, and yes I’m still waiting for the over payment refund.
100% red flag warning

2 April 2026
Unprompted review
Rated 1 out of 5 stars

This is not a trustworthy website

I was sent false tracking-apparently parcel was coming from America but actually came from China! Ordered 4th December, received, damaged, on 8th January. Looked as if it had been thrown around. Use this website at your peril!

8 January 2026
Unprompted review
Rated 1 out of 5 stars

Should have read the reviews

Ordered a toy jet plane thinking this was a UK company due to the co.uk website. After reading the reviews I realised the item was coming from China, they also somehow charged me extra than I thought I'd paid (which they agreed to refund when challenged.) They refused to cancel the order though and hastily marked it dispatched.
Got fake tracking details saying it was coming from Baltimore USA but it did arrive shipped from China. It didn't work though so I asked for a refund.
They asked for video evidence but haven't replied since I provided it.
I would avoid buying anything. Wish I'd read the reviews before ordering.

4 January 2026
Unprompted review
Rated 1 out of 5 stars

Item never arrived

Item never arrived. Keep being sent tracking details with errors. Ignoring questions in messages. Clearly a scam. Avoid

10 December 2025
Unprompted review
Rated 1 out of 5 stars

They Refused to refund

Asked for a refund as I have not received my items, have yet to get one. Ordered the item at the start of November still have not received it. They have said they can’t contact the shipping company to get the product send back which is a load of rubbish.

6 December 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY FROM THIS COMPANY

DO NOT BUY FROM THIS COMPANY. Items are misadvertised and when they arrive they are frequrntly incorrect or not as advertised.
I bought something for £12.33 but the charged me over £15 on my card. They refuse to restock the item and currently have offered me just £2 compensation. DO NOT USE THEM

15 October 2025
Unprompted review
Rated 1 out of 5 stars

Bernadetee UK is a scam. Stay away from them

This company is such a scam and they act as if they are UK based while they are not. I purchased a charger from them that was advertised as a C-type. Upon arrival it was not the case. I asked to return the item and get a refund. They asked me to send documentation which I did. They came back suggesting I should keep the charger and they credit me £3. I refused and asked for my full refund. To date they have ignored me.

They don't even deserve 1 star at all.

10 November 2025
Unprompted review
Rated 1 out of 5 stars

Do not but from them

I ordered these bras in my size. When they came they were way too small. I asked for their address and to get my refund of 50 pounds. They offered me 3 pounds instead. Of course I refused. Despite numerous mails I am still owed 50 pounds. DO NOT ORDER FROM THIS COMPANY

16 September 2025
Unprompted review
Rated 1 out of 5 stars

Ordered on 19/08

Ordered on 19/08. It’s now 30/08. NO PARCEL.
Email to company, stated it had been delivered. Asked me to contact post office!!!!.
Very suspicious. DO NOT USE YSE THIS COMPANY

30 September 2025
Unprompted review
Rated 1 out of 5 stars

Don’t risk it

Sizing of items is random and there is zero chance of return or exchange. Don’t wazte your hard earned money.

29 September 2025
Unprompted review
Rated 1 out of 5 stars

I would rate this company zero!

I would rate this company zero!! Absolute charlatans. I am still waiting for my order, they said it was on way but nothing arrived. They apologised and blamed the courier service and said they would send me another order. I have received nothing and keep getting fobbed off with a problems with courier service. I have asked for a refund and they keep replying please wait for your order. DO NOT USE THIS COMPANY

1 July 2025
Unprompted review
Rated 1 out of 5 stars

I begrudge one star

I begrudge one star.
Just the same story as everyone else.
This company is an utter disgrace.
Absolute rubbish product.
I paid by Klarna 3 x monthly payment, I stopped payment via them explaining why.
I have a refund now.

18 August 2025
Unprompted review

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