Bermondsey Exotics Reviews 22

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

22 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

First visit, will be back

Visited for the first time today to collect a Uromastyx. A friendly welcome, great communication throughout the buying process. Took a look round the store, the animals are all super healthy, the vivariums clean and species appropriate. I will be returning, couldn’t praise more highly.

31 January 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend

The owner is extremely knowledgeable about reptiles, super patient and gives great advice on husbandry. Whenever I am boarding my leopard gecko, she's always well taken care of. Recurring staple feed delivery via their website is extremely convenient.

23 October 2025
Rated 5 out of 5 stars

10/10

10/10 - a hidden gem for reptile or exotic animal lovers !
I can't say enough good things about this shop !.
From the moment I walked in, I was greeted with genuine friendliness and enthusiasm. The owner is incredibly knowledgeable - not just about reptiles, but also about proper care and nutrition and habitat setup.
What really stood out for me is that he is not just interested in making the sale. He took time to ask about experience level and gave honest advice, even steering me away from certain animals he thought were not beginner-friendly. You can tell he truly cares about the animals and wants them to go to the right homes.
the shop itself is clean, well organised and full of healthy, well cared for animals and supplies.
Whether you're a first-time keeper or a season herper, this place is definitely worth a visit.
I'll absolutely be going back👍👍👍

9 August 2025
Unprompted review
Rated 5 out of 5 stars

Bermondsey Exotics a true breath of fresh air in the reptile community

Dylan is a wealth of knowledge, a true breath of fresh air in the reptile community.
We always get a lovely warm reception when in the store and all the critters are kept in clean, bright and spacious vivariums.
We have purchased various insects, spiders and other bits from Bermondsey exotics and all are doing so well. We have also used the holiday boarding service which was 5 star.
It's so lovely and convenient to have a reptile shop closer to home, keep up the great work.

26 July 2025
Unprompted review
Rated 5 out of 5 stars

Great exotic pets shop

I bought a snake and equipment from Bermondsey exotics. It's the first time I had been there and it was well equipped and great prices the staff are great and very knowledgeable I will definitely use this shop again and will recommend them to anyone who has interest in herptology old or new.

22 November 2024
Unprompted review
Rated 5 out of 5 stars

This company is great

This company is great, the owner was very helpful,polite and knowledgeable. Great selection of items for my different reptiles. Would highly recommend and I will definitely be using them all the time from now on

18 June 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look