Berkeley Boutique Reviews 17

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Handbags Shop

Written by the company

Berkeley Boutique is an online consignment store based in London where we focus on selling preloved authentic handbags. We are independently run and want to make the experience of buying or selling a bag memorable. We sell major brands including Chanel, Dior, Gucci, Louis Vuitton and much more in between. If you have a designer item to sell, we have competitive consignment rates. We would love to help so please get in touch via our sell with us page.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

17 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service.

I was searching for a specific bag (the Balenciaga Le City or Motorcycle, originally called the Lariat ) and wanted a vintage piece and not one of the newer iterations. I found the Berkeley Boutique through scouring the internet and have been extremely happy with the service.
The description and photos were spot on, it is easy to navigate the site and the bag was sent out super fast. All in all a great service.

12 June 2024
Unprompted review
Rated 5 out of 5 stars

If you’re buying vintage, buy from Berkeley Boutique!

I’m genuinely not one to usually give a review, but I couldn’t not this time! I bought from the boutique from a 3rd party site, however I couldn’t be happier with my purchase! The bag arrived promptly within the expected time frame, and was boxed up with care. As my first time buying vintage, I wasn’t sure what to expect, but I couldn’t have been more pleased, I’m absolutely ecstatic with my purchase. Thank you so much, I will certainly be ordering again from you soon!

31 May 2024
Unprompted review
Rated 5 out of 5 stars

Amazing bag, amazing service!

Bought the most stunning Mulberry bag in beautiful condition, at a very competitive price. Delivery was super-fast, customer service was great (friendly, fast responses to emails) and the bag was well packed. Over the moon!

20 March 2024
Unprompted review
Rated 5 out of 5 stars

Amazing service

I was recommended Berkeley Boutique by my friend Abbey who has the most amazing collection of Berkeley Boutique bags!

After DM’ing the girls with some ideas of the bag I was looking for, they were efficient in sourcing a gorgeous Fendi Baguette for me at a great price!

I couldn’t be happier with the service and will definitely be purchasing from the girls again soon.

1 February 2024
Unprompted review
Rated 5 out of 5 stars

Amazing business!

Amy and Natasja run an amazing small business. I fell in love with my Louis Vuitton bag and the delivery after purchasing was so fast i was very impressed. There was even a note in the package to say thank you which is a lovely touch. I will definitely be using them again for my next designer bag purchase. Thank you!

6 February 2024
Unprompted review
Rated 5 out of 5 stars

My favourite brand find of 2023!

I’ve bought two bags from the lovely girls at Berkeley Boutique and the service has been wonderful on both occasions. The bags have arrived quickly, with regular updates and have been exactly as described and shown. I am obsessed with every Friday’s drop of bags, and cannot wait to continue to grow my pre-loved luxury bag collection. Berkeley Boutique was one of my favourite finds of 2023 and I can’t wait to see more from the girls, it’s a really special business.

22 December 2023
Unprompted review
Rated 5 out of 5 stars

I was over the moon with my recent…

I was over the moon with my recent purchase of my Fendi Mama Baguette from Berkeley Boutique. I really love the weekly 'drops' and the selection of product available. Amy and Natasja are super responsive - they answer any and all questions you might have about a potential purchase and are very clear about posting timelines and authentification process - they go above and beyond to make you feel extremely comfortable throughout the process. I love being able to support small but incredible businesses like Berkeley Boutique - please do give them a look!

2 October 2023
Unprompted review
Rated 5 out of 5 stars

Natasja and Amy always amaze

Natasja and Amy always amaze me with the quality and care they provide from their business! I have now bought 3 bags from them and every time the delivery is amazing, quality is perfect, and the bag is exactly as seen online. These girls know how to source the right high quality bags that you can rely on! Thanks guys! X

8 January 2024
Unprompted review
Rated 5 out of 5 stars

Prada bag

My daughter loved the Prada bag I purchased for her birthday! Highly professional, great service and rapid delivery. Highly recommend!

18 December 2023
Unprompted review
Rated 5 out of 5 stars

Best Preloved Brand Out There!!

Amy and Natasha run the most amazing preloved brand out there! Super fast delivery and dispatch, extremely well packaged and wrapped. Excellent customer service has made me purchase again and again with these girls! All bags came with authenticity certificates too, couldn’t shop with any other preloved designer brand. Extremely happy customer!!

7 January 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommend

I bought my girlfriend a bag from Berkeley Boutique. Amy and Natasha were both very helpful and put a lot of attention to detail with the packaging and customer service. Would highly recommend, will use them again

5 December 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look