Bensonandclark Reviews 309

Beware! Website looks good but is misleading. This is not what it seems. I ordered some leather boots, they took 3 weeks to arrive, wrapped in plastic bag. They are not leather & also a small fit.... See more

It is a rip off company. I sent back two jumpers, following their instructions, because the quality was awful and they didn't return my money. Esta compañía es un timo. Envié de vuelta dos jerseys... See more

Absolute scam merchants. Purchased two shirts from their website, which appeared legit and certainly didn’t mention shipping from China! No order number received, order took weeks to arrive and the sh... See more

Scammed unfortunately. Product is cheap and nasty. Nothing is the quality as described. Shipped from China and takes forever (or not at all). No customer service just automated AI emails from people w... See more

I'm embarrassed to say I've been fooled a second time with the offer of "genuine leather" shoes. I'd bought some recently from another company also claiming their shoes are genuine leather only to fin... See more

I did buy a cordrouy jacket from here. I have given three stars as I didn’t really like it and the return had to be sent to china tracked which cost £35. I had to chase several times to get a refund a... See more

Item arrived with three weeks delay, too small and terrible quality. Then they refused to accept a return to an address in the UK, instead said I should send it directly to their warehouse in China (!... See more

Lengthy wait for items. When they arrived, not as described. I ordered. Cashmere jumper. It was cheap rubbish, probably polyester. No labels on the item at all. Unable to establish what fabric it wa... See more

Terrible company. Ordered leather shoes, when they arrived they looked nothing like on the website. Emailed enquiring about returns policy, was told to return to China, or can have 15% refund. I respo... See more

This product as absolute trash pants 3 inches to short no button hole even cut if you purchase anything from this company you stupid like me! I guess that's what happens when 4 year old kids are maki... See more

Company sounded like local it said 5-7 working days then i realised its actually coming from china . I m still waiting for my order its been ages. I wanted to cancel the order as I needed this order... See more

Do not , I repeat, Do not purchase anything from this Scam Company in CHiNA . Today I received my order which was to say at best only just big enough to be a dish cloth 😡😡😡 Their sizing chart was... See more

Item arrived too small & faulty, requested return, took over 10 emails to accept this and details to send, sent over two months ago and still no refund and no answer to my emails, disgraceful DO N... See more

Don’t fall for this scam company. Website, company name and prices give the illusion of quality. I ordered two expensive shirts that looked high quality in the pictures. After a very long wait they fi... See more

Where do I start...... I bought about £100 of clothing, summer shirts, that looked amazing on the website. I received, several weeks late items that were not as advertised. The quality and fit were t... See more

Shocking business. Do not order from this company. Two pairs of shoes ordered and too small when they eventually arrived. Emailed customer services who requested a pic of the delivered shoes. Sent tha... See more

Ordered a casual men’s cardigan/ jacket. What arrived after a lengthy wait was not as was shown on the website. Material is cheap nylon/ polyester type the weight of the item is poor. So annoyed . Hav... See more

Benson and Clark is GARBAGE. I ordered a few jackets (sizing up because it's made in China) and even the 4X couldn't fit the 2X body I was trying to dress. Horrible material and completely ill fitting... See more

Tried to return goods as they were poor quality. Returned to 4PX ExpressUk Co Ltd Unit 5 Trident Way Southall UB2 5LF Then they disappeared. Unable to contact. Benson Clark say I should h... See more

Returned a cashmere jumper in January because it was far too small and not 'large' as requested. Since this time they have ignored all requests for a refund and I can only think that their existence i... See more

I bought their knitted sweaters in the three colors. The black and red sweaters is a good fit, but the grey one is in a totally different material and size, despite being the same knit. Customer s... See more

Ordered an XL mens shirt, received a children's medium at best. I wear a large but figured better go up a size. Tried to cancel the order 2 minutes after ordering via email, twice, they both k... See more

Like other people who have bought from Benson and Clark, my experience (post-purchase) was very disappointing. Delivery time was supposed to be 5-7 days, but was actually almost three weeks. During... See more

I saw this website bensonandclark.com sounded English, that was my first mistake. Second mistake was not to check out this company on Trust pilot as I normally do with any new company I buy from. So o... See more

I ordered a shirt for my husband. It arrived fairly quickly but it was too small. Dammy at customer services was very helpful and I am now awaiting a bigger shirt free of charge.

I ordered something From this place 3 weeks ago and it still hasn’t arrived so I checked the tracking number just to see it shipped in china so before buying if u do please be cautious and check wh... See more

I ordered an XL rain coat but when it arrived it was a medium at most, the size tag was cut out !! I have emailed 10 times for a return and refund but they just send a generic reply stating they will... See more

First off, their email address doesn't exist. Second, the phone number goes directly to a full mailbox. I ordered 3 pieces from them. They had janky buttons that fell off, the sleeves on one item were... See more

I purchased a pair of shoes described as "Genuine Leather". They eventually arrived after a lengthy delivery. The shoes were not boxed, just plastic wrapping and flimsy bubble wrap. Hence they were da... See more

If I could give zero I would. It is a scam. They misrepresent the items. When it arrived it was terrible quality and didn’t look like the picture. They only offer a refund if you pay an extortionate a... See more

Too late, I had been hooked by these thieves and charlatans. The 53 Euro Cashmere Sweater arrived after 2 weeks. It was a nasty cheap Chinese Crock of Shit, emblematic of their country re... See more

******SCAM*****SCAM*****SCAM***** Inferior quality, the clothing is really poor quality and materials!! scam website, everything is shipped from China, no UK base or warehouse. If you can contact t... See more

Bought an item from Benson and Clark. I emailed them for cancellation since they dont have phone numbers. The website says I can cancel the order within 3 hours which i did. They keep asking the r... See more

After buying shoes i needed to change the shipping address. I received 1 email from them to confirm the change altough i gave all the information needed. I received no answer ever again. And when... See more

OK SO HERE ARE THE FACTS; The reviews on here are telling the truth and I really wish I had seen them first before ordering. The quality of clothing is terrible. They do not respond to... See more

This company is a joke, good luck getting what you ordered and if it’s wrong, you can either send it back to China on your dime, or take a 15% credit. The US facility it ships from is a self storage u... See more

I had not received tracking updates, so I emailed the company using an address provided on their website. The email was returned because their provided email address was not valid. I then phoned the... See more

It would have no stars if this was an option. Their description of items is not as they are when delivered and their returns policy is disgraceful!!! It costs £20 to return the item costing £30 makin... See more

Do Not Buy! One star is a star to many. Misleading website, uncommunicative and slow customer service (which feels more like a bot) doesn’t say on the site any returns need to go back to china! i’d... See more

Poor delivery timescale and poor quality product. Tried to return but no return address given. Tried to contact company via email address but address did not exist - nor did obvious alternatives to em... See more

Got my shoes within a week, brilliant quality lovey shoes exactly what I ordered ❤️

Referred off Facebook, took ages to arrive, really sh1t quality when they did arrive. Wouldn't let me return. Emails bouncing back. Looked like a UK company but actually in China. Total con

I ordered four shirts from Benson and Clark that were listed as organic cotton. When I received them, I found that they were polyester nylon and viscose. I’m allergic to polyester so I can’t even get... See more

Sent me black chinos on 5th June. Yodel are trying to deliver them in a town about 45 minutes drive from where I live. I got a call from Yodel trying to verify my address, which was correct. Apparen... See more

Awful company! Scam merchants, item was not as described, of appalling quality, smelt and could not be worn. I tried many times to organise a return, completely ignored the many emails I sent to custo... See more

Arezzo Cashmere Tee. Benson & Clark sounds terribly English but is terribly Chinese. The similarly English sounding website Charles-Francis also fronts the same Chinese supplier, along with Spraykis a... See more

The items I ordered were not even close to the size on the sizing chart on their website. I even ordered bigger as I knew it was coming from China. Also poor quality material. Asked to return, was tol... See more

This place is a freak’n joke!!! Ordered shoes that looked great online but once received they smelled of cigarette smoke & looked like they came from Geppetto’s workshop! They are absolutely horrible... See more

I ordered a cashmere sweater. I wish I'd read the reviews beforehand but they looked so genuine. The sweater took weeks to come and doesn't fit. I have tried and tried to contact them for a return. Th... See more

Avoid at all cost! Ordered a couple shirts and literally took months to ship. When they arrived they were super cheap material. Emailed the company to express my dissatisfaction and never heard back.... See more

I would never have ordered if I’d realised that my order was coming from China. The order arrived late, the clothes were cheap and nasty and far too small. I’ve requested a returns authorisation twice... See more