Bennetts Reviews 27,030

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 7,768 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the competitive pricing, often finding quotes significantly cheaper than other providers, even for multi-bike policies or renewals. The service is consistently praised for its professionalism and efficiency, with many appreciating the ease of the online application process and the smooth renewal system. Reviewers also commend the staff and customer service for being helpful, polite, and knowledgeable, making interactions pleasant and resolving queries effectively. However, some people mentioned that the phone call process could be lengthy, and a few found the online quote system confusing if parameters changed. Additionally, a small number of customers expressed dissatisfaction with unexpected charges or an increase in excess fees.

What people talk about most

Price

Users describe positive interactions with price, often finding it competitive and reasonable, with some... See more

Service

Clients share positive opinions on service, with many reviewers consistently praising the excellent customer... See more

Staff

Customers had positive experiences with staff, frequently highlighting their helpfulness, friendliness, and... See more

Customer service

People report positive experiences with customer service, highlighting excellent customer care and helpful... See more

User experience

Reviewers highlight positive aspects of user experience, with many finding the online application process and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Was advised about a month before renewal and had a look at my policy. Discovered that I wasn't insured for commuting, so tried to change new insurance policy to include commuting but wasn't able to.... See more

Company replied

Rated 5 out of 5 stars

We’ll been insured with Carole Nash for years ditch them too expensive? My Z1000 is insured with Bennett motorcycle insurance so decided to get my other three motorcycle insurance with Bennett’s well... See more

Company replied

Rated 5 out of 5 stars

Competitively priced quality motorcycle insurance. You can possibly buy cheaper - but Good Lord forbid - If you needed to call on "their" services - can you trust them? I totally trust Bennetts - well... See more

Company replied

Rated 5 out of 5 stars

Let down with my last insurance company went to money supermarket found Bennett's and got a professional service in every detail and prices were very good.the assistant explained everything I needed a... See more

Company replied


Company details

  1. Insurance Broker
  2. Insurance Agency
  3. Insurance Company
  4. Motorcycle Insurance Agency

About Bennetts

Written by the company

Established in 1930, Bennetts helps provide the premium level of cover riders expect from a leading UK insurance company. We find motorcyclists the best price from our panel of insurers on classic and modern machinery with insurance policies that include an expert 24-hour claims service, 90 days European cover, the ability to ride other bikes and allow the most common modifications included as standard.

For riders that insure directly with us, they can also enjoy free membership to BikeSocial; the unique discounts, experiences, competitions and advice platform. Anyone buying Bennetts motorcycle insurance through an insurance comparison website can also access BikeSocial for the price of £60 for 12-months access.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

27K reviews

5-star
4-star
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2-star
1-star

Asks customers to review

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Rated 5 out of 5 stars

Great communication and service

Great communication and service. Friendly staff.

30 May 2026
Bennetts logo

Reply from Bennetts

Hello Simon,

We appreciate your kind words! We're glad you received great communication and service from our friendly staff.

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Competative price

Competative price, excelent customer service with very efficient staff, would recommend and will use again

25 May 2026
Bennetts logo

Reply from Bennetts

Hello Brian,

We're so pleased you found our prices competitive and experienced excellent customer service from our efficient staff. Thank you for your recommendation; we look forward to assisting you again!

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Exceptional service as always

Exceptional service as always, very helpful and a good price

25 May 2026
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Reply from Bennetts

Hello Paul,

We appreciate your positive feedback! We're glad you found our service exceptional and helpful, with a good price.

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Your staff was really helpful and i…

Your staff was really helpful and i received excellent help and will continue to use your company in the future

28 May 2026
Bennetts logo

Reply from Bennetts

Hello John,

We are so glad to hear our staff provided excellent help and that you'll continue using our services. Thank you for your kind words!

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Straightforward and competitive.

Have been with Bennetts for around 5-6 years now, always fairly easy to contact at renewal time, prices very favourable. Have not had to claim (yet) thankfully but communication is always excellent online and if I need to call.

1 June 2026
Unprompted review
Bennetts logo

Reply from Bennetts

Hello Andrew,

We are so pleased to hear about your positive experience over the past 5-6 years. We truly appreciate your kind words regarding our communication and favourable pricing. Thank you for your loyalty!

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

At least you are able to talk to some…

At least you are able to talk to some one it did take a while but once conected all was good to top it all off the fee was extremely fair thank you.

30 May 2026
Bennetts logo

Reply from Bennetts

Hello Allan,

We are so glad to hear that your experience was positive once you connected with us. We appreciate your patience and kind words regarding the fair fee. Thank you for your feedback!

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 4 out of 5 stars

Never use auto renewal

Been using Bennetts on and off forvyears. The only issue is that the renewal price they give you as an existing custmoer is not their best price. Never use auto renewal, do comparisons and then call them, they instantly drop 15/20% off

1 June 2026
Unprompted review
Bennetts logo

Reply from Bennetts

Hello Keith,

We appreciate your long-standing business and your valuable feedback regarding renewal pricing. We understand your concerns about getting the best value.

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars
Bennetts logo

Reply from Bennetts

Hello,

We're glad to hear our app made renewal easy for you. Thank you for your positive feedback!

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Easy on line application

Easy on line application. It is also nice to know you can call them unlike some other insurers that only have portals and bots to deal with queries. Also good deal on prices. Much cheaper than the quote I had from my current insurer.

25 May 2026
Bennetts logo

Reply from Bennetts

Hello Charlie,

We are delighted to hear you found our online application easy and appreciate knowing you value our customer service options. We are also pleased we could offer a competitive price. Thank you for your positive feedback.

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

New policy

Great service

30 May 2026
Bennetts logo

Reply from Bennetts

Hello Brian,

Thanks for your review!

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 4 out of 5 stars

Good service

Good service

30 May 2026
Bennetts logo

Reply from Bennetts

Hello Steve,

Thanks for your review!

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Great helpful staff

Very helpful staff when i called to check a few details out, good price too!

30 May 2026
Bennetts logo

Reply from Bennetts

Hello Adrian,

We appreciate your positive feedback! We're glad our staff was helpful and you found a good price.

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Friendly staff to talk to

Friendly staff to talk to, who explained everything clearly and at the end of this a price I was very happy to accept

30 May 2026
Bennetts logo

Reply from Bennetts

Hello Celeste,

We appreciate your feedback! We're delighted our team was friendly and clearly explained everything, leading to a price you were happy with.

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Technology gets a little bit confusing

A little bit of time to actually speak to someone who I hasten to add was very helpful so no complaints

28 May 2026
Bennetts logo

Reply from Bennetts

Hello Donald,

We appreciate your feedback! We're glad our team was helpful and took the time to assist you. Thank you for sharing your experience.

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

The quote was fast and to sign the…

The quote was fast and to sign the contract was very easy.

29 May 2026
Bennetts logo

Reply from Bennetts

Hello,

We're so glad to hear our quoting and contracting process was quick and easy for you. We appreciate your positive feedback!

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars
Bennetts logo

Reply from Bennetts

Hello Neil,

We're happy to hear you feel secure. We appreciate your kind words.

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Great service

Great service

30 May 2026
Bennetts logo

Reply from Bennetts

Hello Simon,

Thanks for your review!

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Easy proceas. Thank you

Easy process. Thank you

30 May 2026
Bennetts logo

Reply from Bennetts

Hello,

We're glad to hear your experience was easy. Thank you for your kind words.

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

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