Bennetts Reviews 

28,032
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 7,378 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the competitive pricing and excellent value, finding the process hassle-free. Many highlight superb communication and the ease of navigating the website and renewal system. Reviewers frequently commend staff and customer service for being helpful, patient, knowledgeable, and professional, often appreciating the ability to speak with a real person. However, some customers noted that renewal prices were not always the most competitive or sometimes increased significantly. A few also felt initial customer service interactions could be challenging, mentioning long wait times or needing to repeat information.

What people talk about most

Price

Reviewers highlight positive aspects of price, with many finding competitive and affordable options, often... See more

Service

Users describe positive interactions with service, often highlighting the helpfulness and efficiency of the... See more

Staff

Reviewers mention positive feedback about staff, highlighting their helpfulness, knowledge, and efficiency in... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the ease of dealing with... See more

User experience

Consumers find the user experience to be positive, often describing it as easy to deal with and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

In an ever increasing digital world,it is sometimes still prudent to speak with a real human!Today was a classic example that solved a complex insurance upgrade in a matter of minutes by speaking to a... See more

Company replied

Rated 5 out of 5 stars

easy to navigate through site and conclude policy business. Haven't needed to raise a claim (hopefully never will) so can't state anything about this, though I expect Bennetts will be as professional... See more

Company replied

Rated 5 out of 5 stars

A good company that you can rely on for competitive prices. People think they can get insurance and coverage elsewhere. Never dismiss Bennetts, you'll be surprised. Thanks again for hassle free and af... See more

Company replied

Rated 5 out of 5 stars

Yet again, Bennetts delivers! Clear and timely updates, superb communications, a terrific price and top value for money, a delight to dela with and a nice selection of 'extras' to make me feel valued... See more

Company replied


Company details

  1. Insurance Broker
  2. Insurance Agency
  3. Insurance Company
  4. Motorcycle Insurance Agency

About Bennetts

Written by the company

Established in 1930, Bennetts helps provide the premium level of cover riders expect from a leading UK insurance company. We find motorcyclists the best price from our panel of insurers on classic and modern machinery with insurance policies that include an expert 24-hour claims service, 90 days European cover, the ability to ride other bikes and allow the most common modifications included as standard.

For riders that insure directly with us, they can also enjoy free membership to BikeSocial; the unique discounts, experiences, competitions and advice platform. Anyone buying Bennetts motorcycle insurance through an insurance comparison website can also access BikeSocial for the price of £60 for 12-months access.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

28K reviews

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4.7

All reviews

(28,032)

6,984 reviews in the last 12 months

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Rated 5 out of 5 stars

Very helpful customer service.

Very helpful customer service.

2 July 2026
Bennetts logo

Reply from Bennetts

We appreciate you taking the time to share your experience. We're so glad our customer service was helpful to you!

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Great service

Fantastic service from the agent on the call. Faultless,

7 July 2026
Bennetts logo

Reply from Bennetts

We're delighted to hear you received fantastic and faultless service from our agent on the call. Thank you for your kind words!

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Helpful staff in the UK for a change

Helpful staff in the UK for a change. Really nice to talk to someone who knew bikes as well.

7 July 2026
Bennetts logo

Reply from Bennetts

We appreciate you sharing your positive experience. We're happy to hear that our staff was helpful and knowledgeable about bikes. Thank you for your feedback!

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Been with Bennetts for quite a long…

Been with Bennetts for quite a long time now, always given me good service.

7 July 2026
Bennetts logo

Reply from Bennetts

We appreciate your long-standing loyalty and are delighted to hear that we have consistently provided you with good service. Thank you for your positive feedback!

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Good price

Good price , quick renewal

2 July 2026
Bennetts logo

Reply from Bennetts

We appreciate your positive feedback! We're so glad you found our renewal process quick and well-priced. Thank you for sharing your experience with us.

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Really helpful

Really helpful, great price compared to others …..just hope I never need to use it

2 July 2026
Bennetts logo

Reply from Bennetts

We're so pleased you found our service helpful and our price great compared to others. We appreciate your positive feedback!

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Flawless service and simple to do…

Flawless service and simple to do business with.

2 July 2026
Bennetts logo

Reply from Bennetts

We appreciate your feedback and are delighted that you found our service flawless and easy to do business with. Thank you for sharing your positive experience!

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars
Bennetts logo

Reply from Bennetts

We're glad you found our service easy to apply for and that the price met your expectations. Thank you for your positive feedback.

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Staff were very helpful

Staff were very helpful

7 July 2026
Bennetts logo

Reply from Bennetts

We're so pleased to hear that our staff provided you with helpful service. Thank you for sharing your positive feedback!

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Efficient renewal process…

Simple and efficient renewal process with a competitive quote. Good website and online account that provides all documents.

2 July 2026
Bennetts logo

Reply from Bennetts

We're so pleased you found our renewal process simple and efficient, and that our quote was competitive. We're also glad you appreciate our website and online account for providing all your documents.

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

The renewal was fast and easy as I did…

The renewal was fast and easy as I did not have time to look at the renewal as I'm very busy. Even though you sent the renewal out to give me plenty of time to go through it .I was to busy at that time . My only criticism is that the policy went up quite a bit cos not had time as I'm always realy busy. But overall I'm quiet happy

2 July 2026
Bennetts logo

Reply from Bennetts

We truly appreciate you taking the time to share your positive feedback. . We're happy to hear that the renewal process was fast and easy for you. We understand your concern regarding the policy increase, and we always aim to provide clear communication about any changes. We value your business and are glad that, overall, you are quite happy with our service.

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Helpful

Helpful
Friendliness
Fare price

2 July 2026
Bennetts logo

Reply from Bennetts

We're so happy to hear you found us helpful, friendly, and fairly priced! Thank you for your kind words.

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Great service and the perks included in…

Great service and the perks included in your insurance cannot be beaten. Recommend 100 %

7 July 2026
Bennetts logo

Reply from Bennetts

We are so pleased to hear you received great service and that you find our insurance perks unbeatable. Thank you for your wonderful recommendation!

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Royal alloy motorcycle insurance.

The agent was very helpful and knowledgeable.

7 July 2026
Bennetts logo

Reply from Bennetts

We're delighted to hear you found our agent very helpful and knowledgeable. We appreciate your positive feedback!

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Very easy Web site

Very easy to use Web site and customer service we're very helpful to amend a change in policy

2 July 2026
Bennetts logo

Reply from Bennetts

We are so glad you found our website easy to use and our customer service helpful when amending your policy. We appreciate your positive feedback!

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 4 out of 5 stars

very happy

good customer service

7 July 2026
Bennetts logo

Reply from Bennetts

Hi Steve,

We appreciate your feedback.

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Csr was a diamond he was knowledgeable…

Csr was a diamond he was knowledgeable and patient while i found info he needed from me gave different options was spot on

7 July 2026
Bennetts logo

Reply from Bennetts

We're so happy to hear about your positive experience with our customer service! We always strive to provide knowledgeable and patient assistance, and we appreciate you recognizing our efforts. Your feedback is truly valued.

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Just really easy to deal with

Just really easy to deal with

7 July 2026
Unprompted review
Bennetts logo

Reply from Bennetts

We are so glad to hear that you found our service easy to use. We appreciate your positive feedback.

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Great service over the phone

Great service over the phone, got my insurance cheaper than any of the insurance websites to renew policy for another bike ……..

6 July 2026
Bennetts logo

Reply from Bennetts

We're delighted to hear you received great service over the phone and that we could help you find a cheaper renewal for your bike insurance. Thank you for your positive feedback!

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Gave me a good requote

Gave me a good requote. Easy to do over the phone.

1 July 2026
Bennetts logo

Reply from Bennetts

We're happy to hear that getting a requote over the phone was an easy and positive experience for you. We appreciate your feedback!

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

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