bennetts-butchers.co.uk Reviews 

545
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 233 reviews, reviewers had a great experience with this company. Customers frequently note the exceptional quality, amazing taste, and generous portions of the fresh meat products available. Consumers also appreciate the very reasonable prices and the smooth, highly reliable delivery service that arrives on time. People often mention that shopping here is completely hassle-free and truly satisfying. Some reviewers were not happy with order accuracy, noting that specific items were occasionally missing or incorrect upon arrival. A few customers also experienced occasional problems regarding packaging conditions or delivery handling during hot weather periods. Fortunately, the team is known to resolve these minor fulfillment issues quickly and fairly for buyers.

What people talk about most

Quality

Reviewers mention positive feedback about quality, highlighting that the meat is consistently exceptional,... See more

Product

Consumers find product to be positive, highlighting top quality meat and excellent flavor. Reviewers... See more

Delivery service

Users describe positive interactions with delivery service, highlighting that goods arrive on time and are... See more

Order

Reviewers highlight ambiguous aspects of order processes, with experiences varying widely among consumers.... See more

Price

Customers consistently note positive experiences with price, highlighting reasonable costs and exceptional... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The delivery was not great and just left on my doorstep. I had been waiting so brought it in before it could be stolen. Opening the box was slightly concerning, everything was covered in blood, i... See more

Rated 5 out of 5 stars

Always good quality meat delivered to your door. Can't find a local butcher to match price or service. In the 2 years I've been using Bennetts I've never had a problem with deliveries or sending wrong... See more

Rated 5 out of 5 stars

Great meat have recommended , sadly my sirloin steaks missing from bbq pack which was very disappointing I have been advised after a couple of days it will be added to My next order , I haven’t mark... See more

Rated 5 out of 5 stars

Visited them many times over the years but much more frequently in the past couple of months Fabulous dry aged Hereford beef and Tomato Sausages Very friendly staff and even provided with the mai... See more


4.1

Great

TrustScore 4 out of 5

545 reviews

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4.1

All reviews

(545)

215 reviews in the last 12 months

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Rated 4 out of 5 stars

The meat was absolutely gorgeous and…

The meat was absolutely gorgeous and there is nothing to complain about, however, the post and packing was dreadful. The box was left in the sun (probably,y the hottest day of the year) by the time I got to it, the freezer bag was water. I am in fear of eating the meat, probably be thrown out. Such a shame!

15 August 2025
Rated 5 out of 5 stars

The meat is excellent quality it…

The meat is excellent quality it arrived on time . I live essex and I've now found out you want be delivering to essex any more .so keep up the good work .hope you will find a new company to deliver to essex from Mr Stephen Waites thanks

28 August 2025
Rated 1 out of 5 stars

Cowboy operation

No communication from Bennet's didn't know when delivery turning up when did his delivery firm decided not to follow delivery instructions tel no supplied delivery instructions driver left in hot taxi office for two days rotten stinking sums up Bennet's &DPD.

31 August 2025
Rated 4 out of 5 stars

I have been using Bennetts for a couple…

I have been using Bennetts for a couple of years now and the only problem I've had is with the delivery company DPD. I can understand why Bennetts are stopping there great supper Sunday offers it is costing them a fortune refunding missing deliveries

31 August 2025
Rated 1 out of 5 stars

I have ordered from Bennits before and…

I have ordered from Bennits before and it was lovely meat, my experience with Bennits butchers, order a week in advance of £160 worth of meat, booked delivery for Friday so I would have the meat ready for a family barbecue on the Saturday, Friday keen with no meat delivery so had to go to Tesco’s to buy meat, I emailed Bennits butchers on several occasion with no answer, I even went through the website and tried to communicate there with no answer. I finally got an answer on Facebook messenger from Mr Bennett who then called me and blamed the delivery logistics for Miss delivery and said leave it until Monday and he will try and find out what has happened and make me happy. Monday, Kay with me having to text Mr. Bennett when then I have a female member of staff asking me if I would like to re-order the meat or have a refund I chose a refund two days later. I text Mr Bennett to say that money has not reached my bank as yet where he sent a text back saying it will be there within several hours which it was conclusion customer service with Bennits butchers is in my mind non-existent.

28 August 2025
Rated 5 out of 5 stars

All my orders have always been good…

All my orders have always been good always arrive on time and all the meat and prices are always good. Please carry on with the good work and service. I live too far from the shop to be able to meet Phil and the staff.

26 August 2025
Rated 5 out of 5 stars

Excellent Customer Service

Had an issue on the end of DPD who never sent any tracking information (in fact randomly received tracking a week later). As this order was for a 90th Birthday BBQ we were rather worried that it wasn't coming. Rang the shop (Leeds) and spoke to a wonderful lady (I believe Emma apologies if I have that wrong) who through alot of back and forth with DPD providing incorrect tracking numbers was able to find our order, confirm it was en route and find us the correct tracking information. We were then asked if it was okay to speak to the manager/boss who promised us that if anything was incorrect he would personally drive the correct items to us. Luckly everything was as brilliant as it always is and everyone commented how delicious the meat was at the party.

Quality meat and Quality employees!

15 August 2025
Unprompted review
Rated 4 out of 5 stars

Moving Shop.

As always excellent service but for the first time an observation about the chicken on my last order. So many portions the flesh was full of blood, many broken bones and if I didn't know better I would guess the chicken had been despatched with a baseball bat. Not up to your normal standard, however I won't
complain as I know you have moved and set up a new premiss.

31 July 2025

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