Bennett jones have just lifted the biggest weight off our shoulders From star to finish they was considerate, professional and trust worthy. Thank you so much We now look forward to being able t... See more
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The team at Bennett Jones have many years of combined experience, providing help and advice to people who are struggling with unmanageable debts. Based in Manchester, Bennett Jones is managed by licensed insolvency practitioners who help people all over the UK to reach financial freedom.
18-22 Lloyd Street, M2 5WA, Manchester, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 73% of negative reviews
Typically replies within 1 week
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Great company, made the process really easy and kept me informed all the way

Reply from Bennett Jones

Reply from Bennett Jones
Every person I have spoke to during this process has been amazing. All so supportive and understanding to my situation. I will highly recommend to anyone know that is in need of help. Thank you so much

Reply from Bennett Jones
I had a great experience with Bennett-Jones. The whole process was easy and worry free. I was kept informed all the way and communication was fantastic. I would highly recommend them.

Reply from Bennett Jones
When I first got transferred over the communication was great I could call to get an update on where I was standing. 8 months ago I managed to pay the remainder of my Iva off. As of today I am still waiting for Bennett jones to complete my Iva and send the remaining money to my lenders.
I have called at the end of every month and get told “there is a back log call back in a month”… as soon as I paid it was as if they had lost complete interest in me.
I am now in the process of making a formal complaint and also taken this case to the industry standard.
This is not the first complaint on trust pilot regarding this issue as I have also seen others with the same issue.

Reply from Bennett Jones
Super helpful staff. Helped me through all the process of the IVA and made it super straightforward. Can’t thank them enough.

Reply from Bennett Jones
Excellent team of people working . Helped me so much with my stress level . Highly recommended

Reply from Bennett Jones
Professional, quick and reliable. I'm so grateful for the help and support I received.

Reply from Bennett Jones
My whole experience with the team was very professional and they explained everything to me throughout my journey.

Reply from Bennett Jones
They made the whole process simple with no faff,
I was genuinely surprised I had no idea about how to manage, they fixed a bad situation into a solution quickly without fuss and with great understanding at every turn.

Reply from Bennett Jones
My experience was a relief from stress that I had over the situation I was in. An advisor was very supportive and explained everything in detail, and made sure I understood everything that was explained to me. I am now in a better frame of mind, and I know I can move forward in a better frame of mind thanks to Bennett Jones. I am very grateful for the help given. And the fact that that they are supporting me as much as they can. I am very grateful. Thank you.

Reply from Bennett Jones
They where friendly and extremely helpful. Took the pressure off at a very difficult time. Helped me through every step of my IVA. I couldn't imagine a better service

Reply from Bennett Jones
I cannot fault Bennett Jones in any way, they listened to all my needs. Advised me on what action would be best suitable to myself. I was informed of the whole process from start to finish, every detail was explained in a way I could understand & what my options would be if unsuccessful. Having my IVA approved was such a relief I genuinely feel as though a massive weight has been lifted. I would highly recommend to anyone looking to take control of their debts. All it takes is one phone call.

Reply from Bennett Jones
I've had no phone calls with this company since my IVA got transferred over from company which were very helpful with my needs.
I'm not sure when my IVA finishes trying to over Email how long will how have to wait.
My last review I only got one piece of paper work back.
There appeared to be a gap in people skills during my recent communication, which resulted in unnecessary confusion regarding my IVA.
There is no surprise Bennett Jones have not even commented.
When is was Gregory I chose them because there helped because of my Brain Injury, so I don't understand things like everyone else. With phone calls
Bennett Jones no phone calls just calls which are you not very helpful when I understand something.
I did not ask for any of this to happen but it did.
I didn't ask to transfer to Bennett Jones but it's happened so I'm stuck with them.

Reply from Bennett Jones
Did everything for us with little effort from us. Got on with the business
I’m very pleased with the outcome
Very professional

Reply from Bennett Jones
Been so helpful... and helped us to be able to live again!

Reply from Bennett Jones
Bennet Jones took over our IVA and the reason I’m giving a 3 is to be completely honest it was an easy transaction, no stress everything just continued as before.
However, it’s now been 10mths since our IVA was completed and still no completion certificate. I have sent countless emails and just been told that there is a back log or the systems haven’t been working. Aiming to be resolved in 2weeks or we will be made a priority.
We are truly getting frustrated now we never missed a payment or argued over the amount. We worked hard, tightened our budget to ensure this was paid and now we just want it all over so we can move on with our lives.
I’m truly fed up of chasing.

Reply from Bennett Jones
Bennett Jones have been extremely helpful and patient in sorting out my debt problem..they have been able to give me the peace of mind that has released me from depression and stress that I never thought possible..I can't recommend them enough.

Reply from Bennett Jones

Reply from Bennett Jones
Excellent service,
Staff so helpful made whole process so easy ten out of ten from me.

Reply from Bennett Jones
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