Process was pretty smooth to purchase. However, upon receiving the tickets you have to log into a website where the tickets can't be added to the Apple Wallet!?!? This means there is a high chance o... See more
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it was frustrating booking a room at the Washington DC Hamilton hotel on your website! your initial rate for the week I was staying changed when trying to pay for it. it increased $300 dollars. not su... See more
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I would like the ability to see a more detailed seating chart for starters. Then, I'd like to be able to see what section, row and seats I am being presented with BEFORE I click Add to Cart. The way i... See more
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I was excited to get discounted movie tickets. Tickets in my area are $13.75 for adults and $11.99 for seniors. The black tickets are $10.75. There’s at $20 tax/fee applied at point... See more
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Company details
Written by the company
For over three decades, we’ve partnered with businesses across the globe, serving as a constant source of support for HR professionals by building meaningful packages for their employees.
Contact info
8517 Southpark Cir #140, 32819, Orlando, United States
- 4075973555
- support@beneplace.com
- beneplace.com
3.0
Average
290 reviews
Replied to 97% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
wtf is this?
wtf, literally you get 1 page for the itinerary, and once you send the email confirmation its gone, like literally, nothing in the f'ing email to tell you who you're renting from
13 January 2025
Unprompted review
Reply from beneplace.com
We apologize for the issues with your purchase and would be happy to look into the matter further. Please contact us with your order number for further review.
Renting made easy!!!
Finding a affordable rental car for my birthday trip to Cancun was extremely easy! Using my hub benefits through my company made it that much easier!
13 January 2025
Unprompted review
Reply from beneplace.com
We appreciate your excellent five-star rating and feedback. Thank you, and enjoy all of our deals.
They Will Take Your Money and Ghost You
They Will Take Your Money and Ghost You
Let me save you some pain: never, ever buy tickets through Beneplace. I made the mistake of purchasing Worlds of Fun tickets from them and accidentally selected the wrong date. I reached out to Beneplace to fix it immediately, but all I've gotten was months of auto-replies and zero real help.
Out of desperation, I contacted Worlds of Fun directly. They were great and refunded the tickets... but here's the catch: the refund went back to Beneplace, not me. Now, Beneplace has my money and refuses to give it back. I've provided proof, followed up countless times, and they still won't do the right thing.
Beneplace's customer service is nonexistent, and their shady practices make them a nightmare to deal with. Save yourself the hassle and use literally anyone else.
19 October 2024
Unprompted review
Reply from beneplace.com
Hello Joseph, I’m so sorry to hear about your frustrating experience—that sounds incredibly disappointing, and we understand how upsetting this must be. We sincerely want to make this right for you.
Could you please provide your order number or any other relevant details? This will allow us to investigate the issue further and work toward a resolution as quickly as possible. Thank you for bringing this to our attention, and we appreciate your patience while we look into this for you.
Scam likely
I recently had a trip to Orlando I called beneplace, Beneplace told me to call EASIRENT, EASIRENT told me to called Beneplace. EASIRENT had put in for me to get a refund not only were they closed they didn’t even have the car I wanted or similar. EASIRENT Have been more than helpful even with sending them sending me the cancellation on their end with proof of email from the rental car place. Beneplace aka scam likely is not trying to give me my money. Beneplace says it’s the rental car place, when I asked do you want to do a 3 way call because that is not what I was told the representative went quiet. The supervisors have never call back. It has been almost 2 weeks and I keep getting denied. Reason saying no flight information as if that is not the option or as if I did not supply them with one later on and they could see it was delayed. I called them at 4pm as soon as I found out about the delay. At this point I am about to go to the news & attorney general. They can keep you all money but not mine. I went through all the proper channels I am not about to let $700 go.
26 December 2024
Unprompted review
Reply from beneplace.com
We apologize for any negative experience you may have had and would be happy to learn more about your rating. Please get in touch with us with your order number, and we will gladly investigate the matter.
Difficulty paying for tickets
I had trouble paying for the tickets. I repeatedly received a message that said the payment didn't match the amount due. I had to empty my cart and start again for it to work.
6 January 2025
Unprompted review
Reply from beneplace.com
We apologize for what happened with your purchase and would be happy to investigate the matter further. Please contact us and we will gladly assist.
Scammers
I reserved a hotel room for 6. I got a room for 2. They requested a cancelation and full refund because they could not supply my reservation. They sold md a deal without knowing its details. Eventually, they did not refund me claiming that the decision maker was an intermediate party that they could not undisclose. I was scammed.
30 December 2024
Unprompted review
Reply from beneplace.com
Thank you for reaching out and sharing your concerns. I’ve located your order and can see that the refund was previously denied. However, I understand the frustration this situation has caused, and we’re happy to take a second look to ensure everything was handled fairly.
Please allow us some time to review your reservation details and the circumstances surrounding your request. We will reach out to you once we have done our investigation. If there’s any additional information you’d like to provide, feel free to share it with us. We’ll do our best to resolve this matter promptly.
We truly value your business and appreciate your patience as we investigate further.
Best regards,
You have changed up the price multiple…
You have changed up the price multiple times.
2 January 2025
Unprompted review
Reply from beneplace.com
Thank you for bringing this to our attention. I understand your concern about the price changes, and I’d like to assist you further. Please provide more details or let me know which product or service this relates to. This will help us investigate the matter and ensure we address your concerns effectively.
We value your feedback and are here to help. Please don’t hesitate to reach out with any additional information or questions.
dining dollars was misleading
dining dollars was misleading, I thought we can use it in restaurants in and around the universal studies, but all of them were telling me no, or that they are basically telling me it is sort of a scam. just give us the discount on the ticket fee, rather than dining voucher that does not work!
27 December 2024
Unprompted review
Reply from beneplace.com
Thank you for sharing your feedback about the dining dollars experience. We’re truly sorry to hear about the confusion and frustration you encountered while trying to use the voucher.
To clarify, the instructions for redeeming dining dollars and the list of participating restaurants are provided on the voucher itself. These details are meant to help ensure you know exactly where and how the voucher can be used.
We understand how disappointing it must have been if this wasn’t clear at the time of your visit. Your input is invaluable, and we’ll work to make these instructions even more visible and straightforward to avoid any similar experiences in the future.
Thank you for bringing this to our attention, and we hope to have the opportunity to serve you better next time.
Best regards,
Fast and great price
31 December 2024
Unprompted review
Reply from beneplace.com
We appreciate the positive feedback. Thank you so much, and enjoy all the perks.
Beneplace gave me a discount
Beneplace gave me a discount so I can still save on hotel .
20 December 2024
Unprompted review
Reply from beneplace.com
We appreciate the awesome review. Enjoy your hotel stay and thank you.
Reply from beneplace.com
We appreciate the awesome feedback. Thank you and enjoy all the deals.
It is so wonderful that my employer has…
It is so wonderful that my employer has hired such an awesome organization that takes their job just as seriously as we do!!!
30 December 2024
Unprompted review
Reply from beneplace.com
We appreciate the awesome feedback. Thank you and enjoy all the deals.
I booked Kennedy space center tickets
I booked Kennedy space center tickets, but couldn't make it there, Ask for refund, they saying it's not refundable at all
24 December 2024
Unprompted review
Reply from beneplace.com
Thank you so much for reaching out and expressing your concerns. We truly understand how frustrating it can be to miss a planned visit, especially to a wonderful place like the Kennedy Space Center.
We realize that our refund policy for tickets can be quite strict, as mentioned in the terms of sale during the booking process. However, we want to offer you some reassurance: your tickets are valid for one year from the date of purchase, allowing you the flexibility to reschedule your visit when it works better for you.
If there’s anything more we can do to help—whether it's providing additional information on how to use your tickets or anything else—please don’t hesitate to reach out. We appreciate your understanding and hope that you'll get the chance to enjoy this amazing experience soon!
I bought what I thought were discounted…
I bought what I thought were discounted voucher for popcorn and drinks, only to still be asked to pay the balance at the register. If I was going to pay full price, there's no point prepaying for just part of it. The experience would have been better just paying one time.
The vouchers clearly said they were for free drinks/popcorns and so I think It may have helped if the cashier had clear instructions on how to process them.
29 November 2024
Unprompted review
Reply from beneplace.com
Thank you for taking the time to share your experience with us. I’m sorry to hear about the confusion and frustration you faced when redeeming your vouchers. I can understand how disappointing it must have been to expect a seamless transaction, only to be asked for an additional payment at the register.
To help us investigate this further, could you let us know if any upgrades were added to your order, such as larger sizes or premium items? In some cases, these can result in additional surcharges. Can you please respond to the post with your order number. We also appreciate your feedback regarding clear instructions for the cashiers. Your comments are valuable, and we’ll ensure they’re shared with the appropriate team to improve the redemption process in the future.
Scam..
Scam... it cost more thru here than the actual website. i had to pay extra so i didnt save.
15 December 2024
Unprompted review
Reply from beneplace.com
We certainly apologize for your experience and would be happy to look into your concern. Please contact us with your booking details for further review.
I purchased this Disneyland Park Hopper Tickets
I purchased this ticket, and went off your guidelines from your ticketing website which states on the very top:
VERY IMPORTANT NEW TICKETING GUIDELINES:
1. Select Your Ticket Tier
2. Check Park Availability
3. Purchase Your Tickets
4. Make Park Reservations for Each Guest Post-Purchase
1-Day Park Hopper - Tier 0
#1 CHECK THE CALENDAR TO SEE TICKET TIER CHOICES
#2 CHECK PARK AVAILABILITY - Park Reservations Are Required. See Important Ticket Information. Includes $25 DiningDollars.com Certificate †
I followed your guidelines, and when you check the availability link on #2, it shows all days available in December. But the dates are different on #1. Going off the guidelines you stated and I purchased the Tier 0 tickets, and the date that I needed was not available, which doesn't match up with what you have listed on the calendar for park availability. So I had to call and spend almost an hour trying to resolve the issue. Your guidelines before purchasing needs to be corrected, remove #2 off the ticket purchase, this is inaccurate information, false leading representation.
9 December 2024
Unprompted review
Reply from beneplace.com
Thank you so much for your feedback! We truly understand that planning your visit can feel overwhelming, and we’re here to help make it easier for you. Alongside the DiningDollars offer, we provide two important links that we hope you find useful: 1. **Tier Ticket Information:** This link is designed to guide you in selecting the right tier of ticket for your visit. We want to ensure you have the best experience possible on the day you choose to come. 2. **Park Availability:** This link will show you which parks are open on your desired date. Knowing this can help you plan your day around the park experience you’re most excited about. We genuinely hope these resources make your planning process a bit smoother. Please remember, if you have any questions or need assistance navigating the site, don’t hesitate to reach out. We’re here to support you every step of the way!
This website is crap
This website is crap. I booked a hotel room in Marriott, while booking I selected 4 guests but I got a booking confirmation saying that it’s only for two guest. Though the hotel price for a night is $20 less than the other competitors but I did realized that rooms booked through Beneplace doesn’t include the breakfast. Is it really worth $20 saving on 4 people’s breakfast.
3 December 2024
Unprompted review
Reply from beneplace.com
Thank you for sharing your concerns, and I’m truly sorry for any frustration or confusion you’ve experienced with your booking. Your feedback is invaluable, and I want to address each point you’ve raised.
When you select a booking for a specific number of guests, the reservation details should reflect that. If the confirmation you received shows fewer guests than you selected, this could be an error, and I encourage you to reach out to us so we can look into it for you.
Regarding breakfast, rooms booked through Beneplace may differ from standard bookings, as some amenities like breakfast are not always included. While the initial price savings might seem appealing, I completely understand your perspective that the cost of breakfast for four people might outweigh those savings.
We truly appreciate your feedback—it helps us improve the experience for all users. Please don’t hesitate to reach out to our support team if you’d like assistance reviewing your booking or exploring alternative options. We’re here to help!
Horrible company
Horrible company. Figured it was legit since the University my husband works for sent the offer. Rip-off and out the 19.99 for a Sam's Club membership. Please do not use this company.
18 November 2024
Unprompted review
Reply from beneplace.com
Thank you for contacting us and bringing this to our attention. We’ve attempted to locate your order based on the information provided, but unfortunately, we couldn’t find it in our system.
To assist you further, please respond directly to this message with any additional details about your booking, such as the confirmation number, the email address used, or the exact dates of your reservation. This will help us investigate further and work towards resolving the issue as quickly as possible.
We sincerely apologize for any inconvenience this may have caused and appreciate your patience as we investigate this. We’re here to help and look forward to assisting you.
All good easy to book
7 November 2024
Unprompted review
Reply from beneplace.com
Thank you so much for your fantastic feedback! We’re thrilled to hear that you had a wonderful experience with us. Your support means a lot!
Always a great experience
Always a great experience. Great discount and fast delivery of the tickets.
13 October 2024
Unprompted review
Reply from beneplace.com
We appreciate the kind words. Enjoy all the great discounts and thank you.
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