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See what reviewers are saying

Rated 3 out of 5 stars

Beautiful tile selection, but they sent the wrong tile sample. Colors online do not fully match reality, so we are glad we ordered a sample. But, the sample we ordered is not the one we received.... See more

Rated 5 out of 5 stars

THERE AREN'T ENOUGH STARS TO APPLY TO THIS BUSINESS. TALK ABOUT "CUSTOMER SERVICE" AND BelTile IS ON ANOTHER LEVEL...THIS COMPANY AND THEIR "CUSTOMER SERVICE" PERSON WENT OVERBOARD TO MAKE SURE THAT... See more

Rated 5 out of 5 stars

I ordered the San Diego tile on a Thursday, and it arrived from Tunisia on Monday to me on the East Coast, well packaged in perfect condition. I was hesitant to order online, but it worked out great.... See more

Rated 5 out of 5 stars

Tiles arrived in a timely fashion and in great condition. What beautiful tiles!!!! Excellent quality!

Company details

  1. Flooring Store

Written by the company

Serving our customers online since 2007, Shop at beltile.com or call 866-925-8453. We specialize in unique stone, handpainted Moroccan, Iznik and Italian tiles, stone mosaics, and hexagon floor patterns.


Contact info

3.8

Great

TrustScore 4 out of 5

63 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

BelTile was the only company on the web…

BelTile was the only company on the web with my product in stock. It was shipped and delivered promptly in good condition. I had an interaction with customer service that was professional and helpful. Just the kind of company you like to do business with,

28 March 2021
Rated 5 out of 5 stars

Had Just What We Needed

BelTile had just what we needed - 8x8 black and white square tiles for our laundry room floor. We couldn't find them anywhere else, and I had my heart set on a checkered pattern for this room. The sales associate was super helpful in helping me place my order.

22 March 2021
Rated 5 out of 5 stars

Unique and Gorgeous Tiles + Top Notch Service

Thanks to BelTile the Master Bath is my favorite room in the house! Gorgeous tiles and wonderful customer service from design to installation. I’d highly recommend BelTile if you’re looking for unique and quality tiles and top notch service at the right price.

2 March 2021
Unprompted review
Rated 5 out of 5 stars

Exceptional customer service

Found penny tile with darker edge at a big box store but after install, we realized we had 2 different dye lots. We had to tear it out. Finding the same tile proved much harder than we thought. Many of the “white” penny tiles looked more blue. Finally found this tile and ordered a sample. It looked perfect but I called to make sure we would get the same dye lot as the sample. They were very kind and understanding with my concerns. It came perfect. All the same dye lot and I love how our backsplash turned out.

16 February 2021
Rated 5 out of 5 stars

Fantastic service and pricing

Working with BelTile was easy. Prices were fair and delivery was seamless.
Customer support was very responsive and took care of all questions in a timely manner. Would definitely recommend!

6 February 2021
Rated 5 out of 5 stars

Fast turn around time

My tile was delivered very quickly. I was surprised because the samples that I had ordered took longer to arrive than the actual order. The company that delivered the products was very efficient. The driver even called me to make sure I was home. I’m very satisfied.

19 November 2020
Rated 5 out of 5 stars

THERE AREN'T ENOUGH STARS TO APPLY TO…

THERE AREN'T ENOUGH STARS TO APPLY TO THIS BUSINESS. TALK ABOUT "CUSTOMER SERVICE" AND BelTile IS ON ANOTHER LEVEL...THIS COMPANY AND THEIR "CUSTOMER SERVICE" PERSON WENT OVERBOARD TO MAKE SURE THAT I HAD AN "OUTSTANDING" OUTCOME. RELATIVELY NEW COMPANY BUT FOR SURE THEY HAVE "OLD SCHOOL" SATISFACTION AS THEIR #1 GOAL!!!!

27 October 2020
Rated 2 out of 5 stars

Good & Bad

I have ordered 3 times from here. The first x I received a broken tile and they replaced it with a new one, but we asked for the wrong thing. When we wanted to exchange it, we couldn't w/o paying for it since it was our fault this x. Also, their descriptions aren't clear, I accidently ordered too thick of ones that I can't use or return.The 2nd time they even sent a picture of the 2x2 tiles that would go good with my border, but they sent a different little flower design instead. Then when I ordered the pencil thin trim, I was given the 1/2 in. trim & now I have ordered more so I have enough if I go with a different configuration & I may get the right stuff but now it won't match & it's too close to my tiling time to change. Some of it's my fault b/c I shipped it to a different place than where I live to double check it faster, but if there weren't mistakes that wouldn't have been a problem. Shipping cost is outrageous, too.

19 October 2020
BelTile logo

Reply from BelTile

HI Margaret, we will see what we can do to help.

Rated 5 out of 5 stars

Impressive product and service

The tile I ordered is beautiful, just as I was hoping for. It seems like it is good quality. When I emailed to ask about other product availability I got a response, with pictures, within minutes. I am very impressed with beltile and hope to have an opportunity to use their products again.

14 October 2020
Rated 5 out of 5 stars

Helpful people

I found the people at Beltile to be very helpful and responsive. Their products, based on my order, seem to be of very high quality. I would highly recommend them

14 October 2020
Rated 5 out of 5 stars

Love Beltile

Love Beltile! They found some marble I had been looking for all over. It was a beautiful variation and I was so pleased. Their customer service is amazing!

1 October 2020
Unprompted review

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