Belong Reviews 1,084

Since, 2022, BeLong has been managing my Condo while living in Japan. Consistently, they have gone beyond expectations to provide the utmost professionalism and care for my tenants! I strongly recommend them for anyone searching for.

Everything was taken care of in 1 day. Kevin and Joaquin were amazing.

She was so sweet and kind and ready to help me

Miguel Castillo Aicguchi is always quick to reply and helpful with my requests/needs! Thank you Miguel for your promptness and helpfulness.

From the very beginning of our leasing process, Mr. Daniel provided an exceptional level of service that went far beyond what we expected from a property management or leasing experience. He truly served as a matchmaker for our home, not simply a representative completing paperwork. He helped us navigate the process with clarity, professionalism, and a level of attentiveness that made us feel supported and respected at every stage.

Dr. Davis and I were making a serious decision regarding our next home, and what stood out most about Mr. Daniel’s approach was how efficient, responsive, and solution-oriented he remained throughout the entire process. He communicated clearly, followed up when needed, and made sure we had what we needed to confidently move forward without unnecessary delays or confusion. In a market where it is easy to feel like “just another applicant,” Mr. Daniel made the experience feel personal, organized, and well-managed.

What I appreciated most was his ability to provide direct clarification on key lease considerations in a way that was professional and timely. Our questions were not treated as an inconvenience, they were addressed with respect, patience, and a real effort to ensure we understood expectations before signing. That matters, because a lease is a legal commitment, and strong service shows up in the details. The process felt transparent, structured, and fair, which created trust.

Overall, Mr. Daniel helped make the experience feel smooth and high quality, and because of his professionalism, Dr. Davis and I just signed our lease with confidence and excitement. We are grateful for how he guided us from inquiry to execution and we genuinely look forward to our tenancy experience with Belong.

If you’re considering leasing through Belong, I strongly recommend moving forward, especially if you have the opportunity to work with Mr. Daniel, because his service reflects what customer experience should look like: responsive, clear, respectful, and consistent.

Thank you so much to the entire Team.I truly appreciate your professionalism and support throughout this process.

Jefferson is awesome, he is fast in responding and friendly

My experience with Belong has been positive overall, particularly in terms of communication and accountability from their Member Success team.

While there were some initial misunderstandings during the leasing and application process, the team took ownership quickly, clarified the situation, and worked toward resolving the issues. My concierge, Sam, has been responsive, empathetic, and proactive in escalating concerns to management and keeping me informed along the way.

What Belong does well is maintaining open communication and showing a genuine willingness to resolve issues rather than deflect them. As a property owner, that transparency and follow-through matter a lot to me.

I appreciate them!

I appreciate everything you did to help me secure this rental property. The service and concern for me was amazing. Thank you for the customer service even when the landlord was being extremely difficult.

The person who was giving the tour was very helpful, was able to amswer our questions

Joaquín was incredibly patient and helpful throughout the entire process. We are thrilled with our rental! It’s truly a dream house! Thank you once again!

He has helped so much! Great concierge

I would appreciate a resolution. Upon my walk through, I discovered:

Personal items in the garage, and scratches on the garage door (as if there may have been a squatter)

Utilities were shut off (couldn't verify if light, water, heat, etc was in working order)

A letter tapped to the door in reference to the home owner not making their mortgage payment and truist bank unable to reach them.

I am concerned, disappointed , and unsure if this rental is even valid.

I would like for this to be handle quickly. However, I can only wait in hopes I will be assisted soon.

UPDATE: Onela and Victoria have gone above and beyond to be responsive and communicative with regards to our concerns. We have additional items to be addressed but feel confident that through continued collaboration, all of our issues will be rectified as the customer service offered has been exceptional.

Belong Home turned out to be a smooth and legitimate renting experience. The application and touring process were easy, and communication was professional.

Efficient, well-organized, and dependable property management team. Excellent experience.

On time, detailed and very professional

I'm very satisfied with the customer service provided by Home Advisor Salvatore ("Sal"), and the other representatives Alexandra and Rebeca. They've followed-up and answered many of my detailed questions.

I applied with belong homes to be a tenant in one of their homes. I was treated with disrespect and offered a refund of the nearly $200 in application fees that they have neglected to return. Joaquin Cisneros in particular is just an awful person. Refund was offered January 5th.

Very patient and informative, we need more service like this

So far so good. All communication has been personable amd professional. I m excited to rent our property out thru Belong. Getting our property ready.