Banner for Bell Financial Solutions Ltd

Bell Financial Solutions Ltd Reviews 

566
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 54 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, extensive knowledge, and supportive approach, making complex financial processes feel much easier to navigate. The service is frequently described as excellent, with many highlighting the exceptional customer service, quick response times, and clear, patient communication. People appreciate the team's efficiency and approachability, which contributes to a smooth and reassuring user experience from start to finish. However, some people mentioned dissatisfaction with communication and responsiveness. These customers reported experiencing delays and a lack of clarity in communication, which led to frustration.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting their professionalism, efficiency, and... See more

Service

Clients share positive opinions on service, with many reviewers highlighting the professionalism, efficiency,... See more

Customer service

Users describe positive interactions with customer service, highlighting the team's responsiveness,... See more

Response time

Consumers find response times to be largely positive, with many praising the quick and clear communication... See more

User experience

Reviewers highlight positive aspects of user experience, with many customers finding the process... See more

Reviews shaping this summary

Rated 5 out of 5 stars

As first time buyers we couldn’t ask for more! We had so many questions, we knew barely nothing about buying a property. Daniel and Hayley made the all progress look so much easier. We had a Wha... See more

Company replied

Rated 5 out of 5 stars

I recently used Bell Financial Solutions for my first property purchase. As a first-time buyer, the whole process was completely new to me, but the team made everything feel straightforward and ensu... See more

Company replied

Rated 5 out of 5 stars

We’ve used Daniel and team for two property purchases and every remortgage over the last 15 years. From first time buying, moving house, to equity release to develop our home, Daniel and the team at B... See more

Company replied

Rated 5 out of 5 stars

We are over the moon with the service provided by Bell financial solutions. They made the entire process easy, as first time buyers it was daunting getting a mortgage but Daniel and Hayley explained e... See more

Company replied


Company details

  1. Mortgage Broker
  2. Finance Broker
  3. Financial Consultant
  4. Insurance Broker

Written by the company

At Bell Financial Solutions, we believe that securing your financial future should be an empowering experience, not just a transaction. Nestled in the vibrant heart of Ancoats, our trusted and down-to-earth team serves Manchester, Liverpool, and beyond, offering a local touch that makes all the difference. We take pride in being your friendly neighborhood mortgage brokers, dedicated to providing personalized service tailored to your unique needs. Our expertise spans the entire spectrum of mortgage and protection services, including comprehensive 'Whole of Market' advice that caters to clients from all walks of life. Whether you’re a first-time homebuyer, a seasoned property investor, or simply looking to secure your family’s future, our knowledgeable team is here to guide you every step of the way. Specializing in both residential and buy-to-let mortgages, we also cover an extensive range of protection options—from life and critical illness insurance to income protection and general insurance. But we don’t stop there. Our network of trusted partners allows us to assist with second charge lending, bridging loans, and commercial mortgages, ensuring that we can meet all your financial needs under one roof. At the core of Bell Financial Solutions is our unwavering commitment to integrity, client care, and building tailored relationships. We understand that every client is unique, and we make it our mission to provide professional, suitable, and individualized advice that truly resonates with your circumstances. With us, you're not just another number; you’re a valued partner on a journey toward financial stability and success. Let’s take that journey together!

Our mortgage fee promise!

All initial advice is free!

We work on a 'no key- no 2nd fee'. All our initial advice is free and you only pay us a fee if we sucessfully secure you a mortgage offer. Going further, if that mortgage doesnt complete for any reason and we need to change mortgage company, by no fault of your own, you will never pay another fee to us. Buying a property can be difficult- valuations, solicitors, chain issues... if you need to change to another property, another mortgage, there is no addiotnal fees from Bell Financial Solutions !

Contact info

Get a Mortgage Quote

Get a quick and simple online mortgage quote.

4.8

Excellent

TrustScore 5 out of 5

566 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(566)

53 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

It was an amazing experience and a very…

It was an amazing experience and a very insightful conversation with Liberty Rowe(mortgage and protection adviser).

Before this conversation I knew nothing about mortgage, insurance and protection for a property but Liberty took her time to explain everything step by step to me and I now understand what to do going forward.

I want to take this opportunity to thank Liberty and her team members for their assistance.

Very grateful.
Kind regards!

3 September 2024
Unprompted review
Bell Financial Solutions Ltd logo

Reply from Bell Financial Solutions Ltd

Weilla
Thank you for the five star review and amazing feedback on Liberty
Samuel

Rated 5 out of 5 stars

We have used Rachel from Bell financial…

We have used Rachel from Bell financial support since before we bought our home in 2021 and she is brilliant, no questions too much and she has made every part of our journey in both mortgage and remortgage an absolute breeze, can’t praise her enough

3 September 2024
Bell Financial Solutions Ltd logo

Reply from Bell Financial Solutions Ltd

Anthony
Thank you for the great words on Rachel
Samuel

Rated 5 out of 5 stars

Brilliant service, thank you!!

As a first time buyer, having the support from Liberty and Molly was hugely appreciated - they were there every step of the process to offer advice, answer questions, and keep things moving on track. Would highly recommend!!

23 July 2024
Unprompted review
Bell Financial Solutions Ltd logo

Reply from Bell Financial Solutions Ltd

Heather
Thank you for leaving a great review
Samuel

Rated 5 out of 5 stars

Remortgage

They were very helpful in supporting me during the remortgaging of my flat.

1 August 2024
Bell Financial Solutions Ltd logo

Reply from Bell Financial Solutions Ltd

Dominic
Thank you for the five star review
Samuel

Rated 5 out of 5 stars

Would highly recommend

Liberty and Molly were both professional and approachable at all times. They both answered any questions I had and made the process of buying my first home easy and efficient. There attention to detail helped keep me calm during a stressful time and I would highly recommend them to anyone looking for a mortgage broker.

13 August 2024
Bell Financial Solutions Ltd logo

Reply from Bell Financial Solutions Ltd

Shona
Thank you for the five star review and kind words
Samuel

Rated 5 out of 5 stars

Absolutely amazing

Absolutely amazing. BFS helped me when I needed it. Having my marriage breakdown and having to buy and sell a property they helped me with everything. They explained everything and took the pressure of having to find insurance, mortgage etc from me. They were also on hand to explain my communication from my solicitors. Liberty & Molly both went above and beyond, I would definitely recommend them.

1 August 2024
Bell Financial Solutions Ltd logo

Reply from Bell Financial Solutions Ltd

Beverley
Thank you for the review and kind words on Liberty & Molly - will pass over the feedback
Samuel

Rated 5 out of 5 stars

Liberty and Molly were great throughout…

Liberty and Molly were great throughout the whole mortgage process. They were both very professional, kind, helpful and informative. While the completion dragged on due to my solicitor, Liberty and Molly were a huge help in pushing things along and helping to facilitate completion. Would definitely recommend them.

22 July 2024
Unprompted review
Bell Financial Solutions Ltd logo

Reply from Bell Financial Solutions Ltd

Tim
Thank you for taking the time to leave a great five star review
Samuel

Rated 5 out of 5 stars

Would definitely recommend

Couldn’t ask for a better service for securing the mortgage for our first house. Molly and Liberty could not do enough for us and we’re always available to answer questions we had on the mortgage or other recommendations they had. Would definitely recommend for anyone looking to secure a mortgage as we had our offer in principal within 1 day of our initial call

5 July 2024
Unprompted review
Bell Financial Solutions Ltd logo

Reply from Bell Financial Solutions Ltd

Jamie
Thank you for leaving a five star review
Samuel

Rated 5 out of 5 stars

Great service received from Liberty and…

Great service received from Liberty and Molly. They were extremely professional, kind, helpful and informative throughout the whole process. Would highly recommend using!.
Nathan.

3 May 2024
Unprompted review
Bell Financial Solutions Ltd logo

Reply from Bell Financial Solutions Ltd

Nathan
Thank you for leaving great feedback
Samuel

Rated 5 out of 5 stars

Only the best!! I can't recommend Bell Financial…

I can't recommend Bell Financial solutions enough. I've used them for over 10 years now and the service gets better each time. Daniel and Hayley went above and beyond to support me through the remortgage and this time round it came with additional pressures such as a messy divorce and implications on finances. Both of them were on hand for
advice, support and made the whole process so much easier. I was kept up to date daily via a WhatsApp group which I thought was a lovely touch and made me feel part of the process and informed all the way. All my family and friends use Bell financial and I couldn't imagine using anyone else. 10 out of 10 every time!!

14 June 2024
Unprompted review
Bell Financial Solutions Ltd logo

Reply from Bell Financial Solutions Ltd

Charlotte,
Thank you for taking the time to leave a review
Samuel

Rated 5 out of 5 stars

Brilliant!!

Hayley was absolutely a dream to work with on my mortgage applications! Attentive, knew the detail of the details required behind the lender and also was brilliant working with the conveyancing team! Fantastic.

12 July 2024
Unprompted review
Bell Financial Solutions Ltd logo

Reply from Bell Financial Solutions Ltd

Jason
Thank you for the five stars and review
Samuel

Rated 5 out of 5 stars

In Safe Hands with Bell Financial Solutions

Honestly couldn't do the mortgage application with Daniel & Hayley. They've been great! We're nearly there and in safe hands with Bell Financial Solutions.

26 July 2024
Unprompted review
Bell Financial Solutions Ltd logo

Reply from Bell Financial Solutions Ltd

Mark,
Thank you for the kind words and five stars
Samuel

Rated 5 out of 5 stars

Rachel was amazing from start to finish…

Rachel was amazing from start to finish at the Walton vale branch in Liverpool, on hand to answer any of my queries and provide updates along the process. I will definitely stay in touch with Rachel for all my future needs - highly recommend this professional company.

1 March 2024
Unprompted review
Bell Financial Solutions Ltd logo

Reply from Bell Financial Solutions Ltd

Lisa
Thank for taking the time to leave a great review
Sam

Rated 5 out of 5 stars

Thank you Rachel. ❤️

Rachel has been EXCEPTIONAL. Not only was she always there for advice and guidance but she was also able to find us an affordable mortgage, provided support on what to offer when purchasing our first home, took away the stress of finding the best insurances, was incredible quick when sorting our DIP and everything in between. We would have been lost without her and can’t thank her enough for everything she’s done. ❤️

28 June 2024
Bell Financial Solutions Ltd logo

Reply from Bell Financial Solutions Ltd

Meg
Thank you for such a great review - we think Rachel is EXCEPTIONAL too
Samuel

Rated 5 out of 5 stars

I was able to get an answer to my query…

I was able to get an answer to my query on my mortgage situation very quickly. Liberty was very helpful and answered all my questions. On this occasion, I was not able to use the services of Bell Financial Solutions due to my current lender, however, we agreed if things did change I would be keen to use their services.

4 July 2024
Bell Financial Solutions Ltd logo

Reply from Bell Financial Solutions Ltd

Asad
Thank you for the great review on Liberty
Samuel

Rated 5 out of 5 stars

5 star service from Daniel Bell as…

Incredible service from Daniel Bell as always!

Daniel’s knowledge of the mortgage industry is truly remarkable. He was able to explain complex concepts in a way that was easy for us to understand, ensuring that we were well-informed throughout the entire process.

I can confidently say that my experience with Bell Financial Services is exceptional. The attention to detail, clear communication, and dedication to our financial well-being truly set them apart. I highly recommend Bell Financial Services to anyone in need of a mortgage broker. Daniel and team are undoubtedly deserving of a 5-star rating!

22 May 2024
Unprompted review
Bell Financial Solutions Ltd logo

Reply from Bell Financial Solutions Ltd

Jen
Thank you for the 5 star review and feedback
Samuel

Rated 5 out of 5 stars

Dream team - Liberty and Molly

Really appreciate Liberty, Molly and the entire team at Bell financial services for their outstanding assistance in getting me a mortgage, it was an effortless process with them working on the case.

Due to a sale falling through, I had two different offers whilst working with Liberty and Molly, as the offer changed during the second sale they ensured I got the best deal with the change in circumstance.

They both exceeded expectations.

Liberty diligently worked to find me the best deal in the current ever changing market. Due to the fact I work shifts, she even arranged a face to face meeting on a weekend to go through all my documentation and ensure the process was explained to me and there were no delays.

Im not a first time buyer but it was my first time buying on my own and the process would have been a lot more daunting without knowing I could call on either Liberty or Molly with any questions and they would have the answers ready for me.
Buying alone and in the current market I could never of expected everything to go so smoothly as it did.

They worked extremely efficiently, and on both occasions with the different sales they had an offer accepted for me in no time at all meaning my purchase ran smoothly.

The opening of the group chat made it easy to communicate as our working hours varied but I knew I could call them with questions if I needed too.

Overall, I cannot thank them enough and I've recommended them to my friends who are looking to buy a house and highly recommend their services to anyone.

24 June 2024
Bell Financial Solutions Ltd logo

Reply from Bell Financial Solutions Ltd

Rachel
Thank you for this great review! Great to read!
Samuel

Rated 5 out of 5 stars

Thank you so much Liberty and Molly

Thank you so much Liberty for your effectiveness in dealing with my mortgage renewal. Thanks to Molly as well for being so diligent and supportive. Thanks you both.

6 June 2024
Bell Financial Solutions Ltd logo

Reply from Bell Financial Solutions Ltd

Ejiro
Thank you for taking the time to leave a five star review
Samuel

Rated 5 out of 5 stars

Both Liberty and Molly were excellent

Both Liberty and Molly were excellent. Super friendly and professional, and very prompt at getting back with answers to queries etc. Would highly recommend

6 June 2024
Bell Financial Solutions Ltd logo

Reply from Bell Financial Solutions Ltd

Rhianna
Thank you for your kind words and five star review
Samuel

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look