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Bell Financial Solutions Ltd Reviews 

566
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 54 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, extensive knowledge, and supportive approach, making complex financial processes feel much easier to navigate. The service is frequently described as excellent, with many highlighting the exceptional customer service, quick response times, and clear, patient communication. People appreciate the team's efficiency and approachability, which contributes to a smooth and reassuring user experience from start to finish. However, some people mentioned dissatisfaction with communication and responsiveness. These customers reported experiencing delays and a lack of clarity in communication, which led to frustration.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting their professionalism, efficiency, and... See more

Service

Clients share positive opinions on service, with many reviewers highlighting the professionalism, efficiency,... See more

Customer service

Users describe positive interactions with customer service, highlighting the team's responsiveness,... See more

Response time

Consumers find response times to be largely positive, with many praising the quick and clear communication... See more

User experience

Reviewers highlight positive aspects of user experience, with many customers finding the process... See more

Reviews shaping this summary

Rated 5 out of 5 stars

As first time buyers we couldn’t ask for more! We had so many questions, we knew barely nothing about buying a property. Daniel and Hayley made the all progress look so much easier. We had a Wha... See more

Company replied

Rated 5 out of 5 stars

I recently used Bell Financial Solutions for my first property purchase. As a first-time buyer, the whole process was completely new to me, but the team made everything feel straightforward and ensu... See more

Company replied

Rated 5 out of 5 stars

We’ve used Daniel and team for two property purchases and every remortgage over the last 15 years. From first time buying, moving house, to equity release to develop our home, Daniel and the team at B... See more

Company replied

Rated 5 out of 5 stars

We are over the moon with the service provided by Bell financial solutions. They made the entire process easy, as first time buyers it was daunting getting a mortgage but Daniel and Hayley explained e... See more

Company replied


Company details

  1. Mortgage Broker
  2. Finance Broker
  3. Financial Consultant
  4. Insurance Broker

Written by the company

At Bell Financial Solutions, we believe that securing your financial future should be an empowering experience, not just a transaction. Nestled in the vibrant heart of Ancoats, our trusted and down-to-earth team serves Manchester, Liverpool, and beyond, offering a local touch that makes all the difference. We take pride in being your friendly neighborhood mortgage brokers, dedicated to providing personalized service tailored to your unique needs. Our expertise spans the entire spectrum of mortgage and protection services, including comprehensive 'Whole of Market' advice that caters to clients from all walks of life. Whether you’re a first-time homebuyer, a seasoned property investor, or simply looking to secure your family’s future, our knowledgeable team is here to guide you every step of the way. Specializing in both residential and buy-to-let mortgages, we also cover an extensive range of protection options—from life and critical illness insurance to income protection and general insurance. But we don’t stop there. Our network of trusted partners allows us to assist with second charge lending, bridging loans, and commercial mortgages, ensuring that we can meet all your financial needs under one roof. At the core of Bell Financial Solutions is our unwavering commitment to integrity, client care, and building tailored relationships. We understand that every client is unique, and we make it our mission to provide professional, suitable, and individualized advice that truly resonates with your circumstances. With us, you're not just another number; you’re a valued partner on a journey toward financial stability and success. Let’s take that journey together!

Our mortgage fee promise!

All initial advice is free!

We work on a 'no key- no 2nd fee'. All our initial advice is free and you only pay us a fee if we sucessfully secure you a mortgage offer. Going further, if that mortgage doesnt complete for any reason and we need to change mortgage company, by no fault of your own, you will never pay another fee to us. Buying a property can be difficult- valuations, solicitors, chain issues... if you need to change to another property, another mortgage, there is no addiotnal fees from Bell Financial Solutions !

Contact info

Get a Mortgage Quote

Get a quick and simple online mortgage quote.

4.8

Excellent

TrustScore 5 out of 5

566 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(566)

53 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Exceptional service

Bell Financial Solutions Ltd made the mortgage in principle process quite smooth for a first buyer.
Liberty was very friendly and responsive.
Highly recommend for anyone needing expert financial advisors.

10 June 2025
Unprompted review
Bell Financial Solutions Ltd logo

Reply from Bell Financial Solutions Ltd

Thank you for your kind words! We’re delighted to hear that the mortgage in principle process felt smooth as a first-time buyer. I’ll be sure to pass your feedback on. We really appreciate your recommendation and are always here if you need any further support.

Rated 5 out of 5 stars

Me and my partner used Bell Financial…

Me and my partner used Bell Financial to purchase our first property.
From our initial contact with them, to putting an offer in and finding a mortgage to suit our circumstances, they have advised us every step of the way.

Advice was also provided on solicitors to use, income protection insurance and the surveys relevant to our property.

If you want to remove some of the stress from buying a house, I would definitely recommend these guys.

A special thank you to Liberty and Hayley for getting this over the line. We're extremely happy with the service provided. Thank you!!

4 June 2025
Bell Financial Solutions Ltd logo

Reply from Bell Financial Solutions Ltd

Hi Steven, 5 stars, thank you! We’re honoured by your kind words and support!

Rated 5 out of 5 stars

The whole process from start to finish…

The whole process from start to finish has been friendly and informative. When certain things didn’t go our way they went above and beyond to overcome a bad outcome from the lender really quickly. Finding us a suitable replacement, which without could have made the process really stressful. We really liked the what’s app group so all parties were involved and just general feedback weather positive or negative was always stated, so we were always in the know and could make the best decisions for us.

30 April 2025
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Reply from Bell Financial Solutions Ltd

Thank you so much for your 5-star review!
We truly appreciate your kind words and support. It means a lot to us that you had a great experience — we’re always here to help and look forward to assisting you again in the future!

Rated 5 out of 5 stars

excellent customer service

prompt response to our queries and questions\
excellent customer service
always ready to help

16 May 2025
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Reply from Bell Financial Solutions Ltd

Thank you for the 5-star review!
We really appreciate your support and are glad you had a great experience!

Rated 5 out of 5 stars

Highly Recommend Liberty and Hayley!

Liberty and Hayley are fantastic.

From first contact through to all of the help and guidance they provide. They helped me through the process twice after an initial flat offer fell through.

Cannot recommend them more highly!

22 May 2025
Unprompted review
Bell Financial Solutions Ltd logo

Reply from Bell Financial Solutions Ltd

Thank you so much for your amazing review!
We’re thrilled to know you were happy with the service. Your support means the world to us, and we’re always here if you need anything in the future. Thanks again for choosing us!

Rated 5 out of 5 stars

I can’t recommend Bell Financial…

I can’t recommend Bell Financial Solutions highly enough. Daniel and Hayley have been absolutely amazing from start to finish. They made the whole process of sorting out my mortgage so smooth and stress free. Not only did they secure me a great mortgage deal, but they also went above and beyond by organising everything else from recommending fantastic solicitors to setting up my insurance. Their communication was spot on throughout, always keeping me updated and explaining everything clearly.

It’s rare to find a team that genuinely cares and takes the time to make sure everything is handled properly but that’s exactly what you get with Daniel and Hayley. Thank you both so much for your support, expertise, and patience. I’m so grateful!

16 May 2025
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Reply from Bell Financial Solutions Ltd

Thank you for the fantastic 5-star review!
We’re so glad to hear you had a positive experience. Your feedback motivates our team to keep delivering the best service possible. It was a pleasure working with you, and we hope to support you again soon!

Rated 5 out of 5 stars

Good Company

You're able to reach Liberty when you need to, she provides exceptional customer service, she pays attention to details, able to resolve issues and gives good advice. Hayley is also brilliant with her work. The process has been seemless so far. Would recommend!

16 May 2025
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Reply from Bell Financial Solutions Ltd

Thank you for the wonderful 5-star review!
We’re delighted you had such a positive experience. It’s always our goal to provide excellent service, and your feedback lets us know we’re on the right track. We really appreciate your support!

Rated 5 out of 5 stars

The real deal- wouldn't buy again without them!

I honestly cannot recommend the team enough. From the first phone call I had with Liberty she was personal yet professional and I felt safe and supported in her care. Their communication has been exceptional- timely and comprehensive and nothing was ever too much for this nervous first time buyer. I hit some complications with my mortgage meaning the first was rejected due to unforeseen issues with the property itself, and the team were relentless in finding me another one and minimising any additional workload for me. Even after receiving my mortgage offer they have continued to support me, chasing solicitors and sorting a survey provider. They have taken so much stress out of this process and I could not be more grateful. Thank you guys- you are real class acts!

2 May 2025
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Reply from Bell Financial Solutions Ltd

Thank you so much for your 5-star review!
We truly appreciate your kind words and support. It means a lot to us that you had a great experience — we’re always here to help and look forward to assisting you again in the future!

Rated 5 out of 5 stars

Excellent Service

We had a great experience with Daniel and the team during our first mortgage.
Great customer service from all the team at Bell Financial Solutions Ltd, we would highly recommend the company to anyone.

30 April 2025
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Reply from Bell Financial Solutions Ltd

Erhan,
Thank you for the five star review and the great words
Hayley

Rated 5 out of 5 stars

Fantastic knowledge and service

The team at Bell Financial solutions do everything to support what can be a tricky conveyancing process taking as much of the hassle away as possible. They are knowledgeable and think two steps ahead to ensure you have everything in place you need. They make themselves easily contactable and are always happy to help.

30 April 2025
Bell Financial Solutions Ltd logo

Reply from Bell Financial Solutions Ltd

Sarah
Thank you for the great feedback and five stars
Samuel

Rated 5 out of 5 stars

Excellent service

Daniel and his team have been brilliant. They have taken the stress out of finding a new mortgage and made buying a new house a very smooth process.
Their communication is clear, prompt and friendly.
Would recommend them to anyone.

2 May 2025
Unprompted review
Bell Financial Solutions Ltd logo

Reply from Bell Financial Solutions Ltd

Louisa,
Thank you for the five star review and the great words
Samuel

Rated 5 out of 5 stars

Great experience

Had such a great experience working with Liberty, Hayley and Sam. As first time buyers we were unsure how to navigate the buying process. They were all incredibly helpful and took the time to answer all of our questions, even when they weren’t mortgage related. We will be using the team for our remortgage and I’d highly recommend them!!

24 April 2025
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Reply from Bell Financial Solutions Ltd

Ellie
Thank you for the five star review
Samuel

Rated 5 out of 5 stars

Liberty and the team have been great

Liberty and the team have been great. Personalised service with no pressure. We've been kept fully informed of the progress throughout. Would thoroughly recommend

18 April 2025
Unprompted review
Bell Financial Solutions Ltd logo

Reply from Bell Financial Solutions Ltd

Justin
Thankyou for the five star review
Samuel

Rated 5 out of 5 stars

Worked with Liberty

Worked with Liberty, Hayley & Sam.
They all are very professional and Proficient in their work.
Resolve every query in timely manner and respond every single time when you contacted them.
After that they will update you on every matter.
Loved to receive services from them.
Highly recommend.

20 March 2025
Unprompted review
Bell Financial Solutions Ltd logo

Reply from Bell Financial Solutions Ltd

Faheem
Thank you for leaving us a great review and five stars
Samuel

Rated 5 out of 5 stars

Excellent

Excellent. Professional from start to finish.

As first time buyers myself and my Wife were facing getting a Mortgage with a huge amount of trepidation. We were guided brilliantly throughout the entire process.

Honestly can't rate them highly enough.

29 April 2025
Unprompted review
Bell Financial Solutions Ltd logo

Reply from Bell Financial Solutions Ltd

Thank you for the five stars and great review
Samuel

Rated 5 out of 5 stars

A huge thank you to Liberty

A huge thank you to Liberty, Hayley and Sam for their help throughout the process. Liberty was extremely knowledgable and always on hand to help with any questions. Would highly recommend!

11 April 2025
Unprompted review
Bell Financial Solutions Ltd logo

Reply from Bell Financial Solutions Ltd

Lucy
Thank you for the five stars and great review
Samuel

Rated 5 out of 5 stars

Great service!

Liberty and her team have been great! They’re all so knowledgeable and are quick to reply to any queries I’ve have. They’ve made the house buying process pain-free! Thanks!

22 April 2025
Unprompted review
Bell Financial Solutions Ltd logo

Reply from Bell Financial Solutions Ltd

Sophie
Thank you for the great review
Samuel

Rated 5 out of 5 stars

Helpful, knowledgeable and professional

Liberty, Sam and Hayley were great help throughout the process, always on hand to answer any queries. Liberty's service was fantastic, with great knowledge and professionalism. Thank you all!

14 April 2025
Unprompted review
Bell Financial Solutions Ltd logo

Reply from Bell Financial Solutions Ltd

Ash
Thank you for the kind review
Samuel

Rated 5 out of 5 stars

Friendly and helpful service

Friendly and helpful service

Daniel and Hayley have been amazing helping us secure our first mortgage
They do all the chasing which has made the process much more straightforward
Thankyou so much !

11 April 2025
Unprompted review
Bell Financial Solutions Ltd logo

Reply from Bell Financial Solutions Ltd

Carla
Thank you for the five star and great review
Samuel

Rated 5 out of 5 stars

Outstanding, Personalized Service Beyond Expectations

It was a total pleasure to work with Bell Financial Solutions. They developed a solution ideally suited to our needs, hearing the details clearly and regularly keeping us current. Their service was professional, informative, and more than we could have expected. I thoroughly recommend them!

1 April 2025
Unprompted review
Bell Financial Solutions Ltd logo

Reply from Bell Financial Solutions Ltd

Bassel
Thank you for the great review
Samuel

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