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Bell Financial Solutions Ltd Reviews 

566
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 54 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, extensive knowledge, and supportive approach, making complex financial processes feel much easier to navigate. The service is frequently described as excellent, with many highlighting the exceptional customer service, quick response times, and clear, patient communication. People appreciate the team's efficiency and approachability, which contributes to a smooth and reassuring user experience from start to finish. However, some people mentioned dissatisfaction with communication and responsiveness. These customers reported experiencing delays and a lack of clarity in communication, which led to frustration.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, efficiency,... See more

Service

Users describe positive interactions with service, with many reviewers highly recommending the company for... See more

Customer service

Customers had positive experiences with customer service, highlighting the team's responsiveness,... See more

Response time

People report positive experiences with response times, highlighting quick and helpful communication... See more

User experience

Consumers find the user experience to be positive, with many reviewers highlighting how straightforward and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

As first time buyers we couldn’t ask for more! We had so many questions, we knew barely nothing about buying a property. Daniel and Hayley made the all progress look so much easier. We had a Wha... See more

Company replied

Rated 5 out of 5 stars

I recently used Bell Financial Solutions for my first property purchase. As a first-time buyer, the whole process was completely new to me, but the team made everything feel straightforward and ensu... See more

Company replied

Rated 5 out of 5 stars

We’ve used Daniel and team for two property purchases and every remortgage over the last 15 years. From first time buying, moving house, to equity release to develop our home, Daniel and the team at B... See more

Company replied

Rated 5 out of 5 stars

We are over the moon with the service provided by Bell financial solutions. They made the entire process easy, as first time buyers it was daunting getting a mortgage but Daniel and Hayley explained e... See more

Company replied


Company details

  1. Mortgage Broker
  2. Finance Broker
  3. Financial Consultant
  4. Insurance Broker

Written by the company

At Bell Financial Solutions, we believe that securing your financial future should be an empowering experience, not just a transaction. Nestled in the vibrant heart of Ancoats, our trusted and down-to-earth team serves Manchester, Liverpool, and beyond, offering a local touch that makes all the difference. We take pride in being your friendly neighborhood mortgage brokers, dedicated to providing personalized service tailored to your unique needs. Our expertise spans the entire spectrum of mortgage and protection services, including comprehensive 'Whole of Market' advice that caters to clients from all walks of life. Whether you’re a first-time homebuyer, a seasoned property investor, or simply looking to secure your family’s future, our knowledgeable team is here to guide you every step of the way. Specializing in both residential and buy-to-let mortgages, we also cover an extensive range of protection options—from life and critical illness insurance to income protection and general insurance. But we don’t stop there. Our network of trusted partners allows us to assist with second charge lending, bridging loans, and commercial mortgages, ensuring that we can meet all your financial needs under one roof. At the core of Bell Financial Solutions is our unwavering commitment to integrity, client care, and building tailored relationships. We understand that every client is unique, and we make it our mission to provide professional, suitable, and individualized advice that truly resonates with your circumstances. With us, you're not just another number; you’re a valued partner on a journey toward financial stability and success. Let’s take that journey together!

Our mortgage fee promise!

All initial advice is free!

We work on a 'no key- no 2nd fee'. All our initial advice is free and you only pay us a fee if we sucessfully secure you a mortgage offer. Going further, if that mortgage doesnt complete for any reason and we need to change mortgage company, by no fault of your own, you will never pay another fee to us. Buying a property can be difficult- valuations, solicitors, chain issues... if you need to change to another property, another mortgage, there is no addiotnal fees from Bell Financial Solutions !

Contact info

Get a Mortgage Quote

Get a quick and simple online mortgage quote.

4.8

Excellent

TrustScore 5 out of 5

566 reviews

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4.8

All reviews

(566)

53 reviews in the last 12 months

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Rated 5 out of 5 stars

Top expert and service for divorce MCA [mortgage capacity assessment]

I cannot recommend Daniel Bell at Bell Financial Solutions highly enough.
If you are navigating financial remedy proceedings and need a Single Expert Mortgage Capacity Assessment for an FDR hearing, Daniel is exactly the professional you need in your corner.

Going through a divorce is stressful enough, but having complex self-employed income, limited company accounts, and private liabilities makes it even harder.

Daniel was incredibly thorough and deeply knowledgeable.
He didn’t just plug basic numbers into a generic calculator; he took the time to properly assess my statutory accounts, dividend history, and credit commitments to produce a highly robust and realistic affordability assessment.

Most importantly, Daniel understands exactly what the Family Court expects. His report was completely objective, highly detailed, and perfectly compliant with the strict FPR Part 25 expert requirements.

His communication was flawless throughout the whole process—he was patient, responsive, and answered all of my procedural questions with absolute clarity. The turnaround time was impressively fast, but he never sacrificed his meticulous attention to detail.

Professional, efficient, and a true independent expert in his field. I am completely confident submitting his report to the judge. Thank you, Daniel!

14 July 2026
Unprompted review
Rated 5 out of 5 stars

Great service, even better team

I recently used Bell Financial Solutions for my first property purchase. As a first-time buyer, the whole process was completely new to me, but the team made everything feel straightforward and ensured that everything was handled correctly.

They were always responsive, helpful, and happy to answer my questions throughout the process. A special thank you to Charlotte and Hayley for all their hard work in helping to get the purchase over the line. I highly recommend them!

12 June 2026
Unprompted review
Bell Financial Solutions Ltd logo

Reply from Bell Financial Solutions Ltd

Thank you so much for taking the time to share your experience. We’re delighted to hear that your first property purchase felt smooth and straightforward, that’s exactly what we aim for, especially with first‑time buyers.
Charlotte and Hayley will be thrilled to know their support, responsiveness, and guidance made a real difference throughout the process. Getting your purchase over the line is a team effort, and we’re glad we could be part of such an important milestone.
We truly appreciate your recommendation and wish you all the best in your new home. Enjoy every moment of it.

Rated 5 out of 5 stars

As first time buyers we couldn’t ask…

As first time buyers we couldn’t ask for more! We had so many questions, we knew barely nothing about buying a property.
Daniel and Hayley made the all progress look so much easier.
We had a WhatsApp group chat where Daniel and Hayley were assisting us all the way, any questions anytime.
Daniel’s knowledge definitely offered us a lot of confidence on the massive move we were making on our lives, not to forget on how Hayley was very supportive and prompt too.
From our experience we highly recommend this brokers. You won’t be disappointed!!
A big thank you, to you both.

11 June 2026
Unprompted review
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Reply from Bell Financial Solutions Ltd

Thank you so much for sharing such a thoughtful review. It was a real pleasure supporting you both through your first home purchase. We know how overwhelming the process can feel at the start, so it’s wonderful to hear that the guidance, communication and WhatsApp support helped make everything clearer and more manageable.
Daniel and Hayley will be delighted to know their knowledge and responsiveness gave you confidence throughout such an important milestone. Your recommendation truly means a lot to us.
A big thank you to you both as well — we’re thrilled to have been part of your journey into your new home. Enjoy every moment of it.

Rated 1 out of 5 stars

Lack of Communication and Transparency



I am extremely disappointed with the service I received during my remortgage application.

Over a period of approximately eight weeks, I experienced significant delays, poor communication and a lack of clarity regarding the progress of my application. Despite requesting documentation on multiple occasions, I was never provided with a mortgage illustration in writing, although I was repeatedly informed that it had been sent.

During this time, I was contacted by third-party solicitors who advised they were acting on behalf of Halifax. This was confusing, as I had not received any formal documentation outlining the details of the proposed remortgage.

When I raised concerns regarding the lack of communication and requested clarification, the remortgage process was discontinued rather than my concerns being addressed. This resulted in a considerable amount of wasted time and unnecessary frustration.

Having since read other customer reviews, I noted similar complaints regarding communication and responsiveness. Based on my experience, I would not recommend this service.

26 March 2026
Unprompted review
Rated 5 out of 5 stars

Bell financial Solutions LTD helped me…

Bell financial Solutions LTD helped me to to get a mortgage really quick. They have been thorough throughout and supportive from start to finish.

28 May 2026
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Reply from Bell Financial Solutions Ltd

Thank you for sharing your experience. I’m delighted we could guide you thoroughly and help you get your mortgage sorted without delay.

Rated 5 out of 5 stars

Excellent in every area !

communication was first class ! Knowledge and appreciation for clients circumstances was exceptional....

29 May 2026
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Reply from Bell Financial Solutions Ltd

We really appreciate your kind words. It was a pleasure assisting you, and I’m glad the communication and service met your expectations.

Rated 5 out of 5 stars

Amazing experience

Clear, prompt and friendly communication throughout the process made the whole experience easy. Everything was clearly explained and any questions answered.

22 April 2026
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Reply from Bell Financial Solutions Ltd

Thank you for taking the time to share this. I’m delighted the communication and guidance helped make the whole experience smooth.

Rated 5 out of 5 stars

Exceptional service as always from Daniel

We have used Bell Financial Solutions multiple times now, and there is absolutely nothing impossible for Daniel when it comes to getting a mortgage for anyone. We are currently waiting for our completion, and so far Daniel and Hayley have made our mortgage process incredibly smooth and stress-free. Daniel was fantastic at explaining all of our options clearly, while Hayley kept us updated every single step of the way. Their communication was excellent, and they were always quick to reply to our questions. We felt completely supported throughout the entire journey. I highly recommend them to anyone looking for a reliable and professional mortgage team!

15 May 2026
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Reply from Bell Financial Solutions Ltd

Thank you so much for your wonderful review. It means a great deal to hear how supported and stress free you felt throughout the process. Daniel and Hayley take real pride in making things clear, smooth and well‑communicated, so your feedback truly makes their day. We’re delighted to be part of your journey and wish you all the best as you move toward completion.

Rated 5 out of 5 stars

We received amazing service from Daniel…

We received amazing service from Daniel at Bell Financial Solutions. He immediately put us at ease during our initial chat and worked hard to secure us a mortgage with one of us being self-employed. Highly recommend Daniel and Hayley, they really went above and beyond.

14 May 2026
Unprompted review
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Reply from Bell Financial Solutions Ltd

Thank you for such a lovely review. We’re so pleased to hear Daniel was able to put you at ease from the very start and secure the right mortgage, especially with the added complexity of self‑employment. Daniel and Hayley are dedicated to going that extra mile, so your feedback truly means a lot. We really appreciate the recommendation and wish you all the best moving forward.

Rated 5 out of 5 stars

The team at Bell Financial Solutions…

The team at Bell Financial Solutions were incredibly efficient and always on hand to help and answer any questions I had. Their timeliness was really appreciated! I would highly recommend.

23 April 2026
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Reply from Bell Financial Solutions Ltd

Thank you for your review Laura, I am pleased we met your expectations!

Rated 5 out of 5 stars

Joe Turner 10 out of 10 !

Joe Turner was a huge help when I was trying to secure a mortgage for my first home.
The advice and guidance he provided was invaluable and he couldn't have done more to aid me in choosing the right option which suited my circumstances and requirements.
He was always available for a consultation, constantly checking in with me at every stage of the process.

31 January 2026
Unprompted review
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Reply from Bell Financial Solutions Ltd

Thank you for your review Steve. We are so pleased Joe could help guide you in the right direction. I will be sure to pass on your gratitude.

Rated 5 out of 5 stars

The service provided was excellent for my remortgage

The service provided was excellent, always Daniel and Joe giving a clear explanation of each step of the process, when I had questions, very kind they helped me, they gave as well great follow up in order to complete all the process of my re-mortgage, and even they helped me to get a cheaper life insurance which I appreciate, I recommend 100% their services.

22 April 2026
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Reply from Bell Financial Solutions Ltd

Thank you so much for your wonderful feedback! We’re really pleased to hear that Daniel and Joe were able to guide you clearly through each step and provide the support you needed throughout your remortgage. It’s great to know their follow-up and help with your life insurance made a positive difference as well. We truly appreciate your recommendation!

Rated 5 out of 5 stars

Very helpful and easy process

Very helpful and easy process

21 April 2026
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Reply from Bell Financial Solutions Ltd

Thank you for taking the time to leave us a review, we are so pleased that you have found the process easy and we will continue to provide a helpful service until you complete your journey with us.

Rated 1 out of 5 stars

Disappointed

I had a great experience with my previous mortgage broker. However when remortgaging things went radio silent. The point where unknowing what was happening. We were dealt with someone different, with short, sharp responses. No contact, when dealing with finances and changing over mortgages we wanted to know what would come out and at what point. There were unclear lines of when one mortgage would end, what payments would be deducted and when the first payment would be deducted for the mortgage. As you can appreciate this exceeded £3k+. When dealing with this and bills etc you would be highly concerned. We were asked to sign documents for the mortgage and got one word answers from them. Like thanks. We gave up at that point. I was introduced to Bell Financial through a client I worked with for years. We were not informed our mortgage broker left the business and when informed we assessed why the communication dropped rapidly. The client service in which our previous broker provided was exceptional, contacting us on annual leave, when she was getting on a flight, I was so disappointed of the lack of client care recieved after her departing the company. The one word answers and the no empathy or understanding of financial transactions left a sour taste in my mouth. Even when asking further clarification we were asked abruptly “please see previous messages”. This was not the experience we had with our previous broker. The fee we paid our previous broker was worth more than the money, however this transaction felt disappointing.

To add to this the response which the company gave after this review was worse than the original. The managing director sent this dated 16/04/2026 at 10:22pm, which was extremely unprofessional:
“ It’s a shame you didn’t contact me in the first instance before you left a review. It says a lot about you, not us, that we have had over 500 5* reviews and you are the only person that feels we didn’t deliver. In fact qthe real reason was you wouldn’t listen, you were more incompetent than anyone we know, and the rudest client I have ever come across. Your situation was explained more than 10x (I’ve counted) and you still ‘didn’t get it’. Just because you can’t handle your own finances- doesn’t mean you should blame the one that got you your home. I’ll respond accordingly.”

True colours shown here. Be aware.

16 April 2026
Unprompted review
Bell Financial Solutions Ltd logo

Reply from Bell Financial Solutions Ltd

Thank you for taking the time to leave a review. We're sorry to read that your experience did not meet your expectations, though we do feel it's important to provide some context for anyone reading.

We are aware of the previous adviser you refer to, and we can confirm that their departure from Bell Financial Solutions was not on terms of their choosing. We are unable to comment further on that matter.

Hayley, who supported your case, is our Case Manager and a central and highly valued member of our team. She is known for her professionalism, attention to detail, and clear communication. Our case notes reflect that detailed, accurate answers were provided consistently throughout your transaction, and we are proud that your remortgage completed successfully.

We currently hold over 550 five star reviews on Trustpilot, which we believe speaks to the standard of service our clients consistently experience.

We wish you well in your new mortgage, and if you would like to discuss your experience further, please do not hesitate to contact us directly.

Daniel Bell
Director

Rated 5 out of 5 stars

Hayley was absolutely amazing

Hayley was absolutely amazing. She was so respectful and couldn’t do enough to help.. we were abroad for most of the time we were re mortgaging. She went above and beyond to get the mortgage as quickly as possible. Thank you so very much Hayley, for everything.

1 April 2026
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Reply from Bell Financial Solutions Ltd

Thank you so much for your kind words! We’re delighted to hear how supportive Hayley was throughout your remortgage, especially while you were abroad. She’ll be thrilled to know her efforts made such a difference. We really appreciate you taking the time to share your experience!

Rated 5 out of 5 stars

As a first-time homebuyer

As a first-time homebuyer, I was incredibly nervous about the mortgage process, but bell finance made everything feel like a breeze. If you want someone who genuinely cares about getting you into your dream home, look no further!"

6 April 2026
Unprompted review
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Reply from Bell Financial Solutions Ltd

Thank you so much for your lovely feedback! We’re so glad we could help make your first homebuying experience feel easy and stress-free. It means a lot to know you felt supported, wishing you all the best as your journey continues toward your dream home!

Rated 5 out of 5 stars

Same-Day Approval – Outstanding Mortgage Advisor - Joe!!

We had a fantastic experience with our mortgage advisor, Joe. From the very beginning, he was incredibly quick to respond and handled everything with a high level of professionalism. He made the whole process feel straightforward and stress-free.

What really stood out was how approachable Joe was—no question ever felt too small or silly, and he took the time to explain everything clearly and patiently. Thanks to his efficiency and expertise (and the support of Hayley), our mortgage application was submitted and approved on the very same day, which exceeded all our expectations.

We wouldn’t hesitate to recommend Joe's services to anyone looking for a smooth and supportive mortgage experience.

1 April 2026
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Reply from Bell Financial Solutions Ltd

Thank you so much for your kind words! It’s been a pleasure supporting you so far, and I’m really glad we’ve been able to make the process feel smooth, clear, and stress-free. I’m delighted we could achieve such a quick turnaround on your application, and I’ll be sure to pass on your thanks to Joe and Hayley. We look forward to continuing to support you through the rest of the journey!

Rated 5 out of 5 stars

Great service

Great service from Daniel and Hayley. Always quick to answer any queries and made the remortgaging process smooth throughout.

25 February 2026
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Reply from Bell Financial Solutions Ltd

Thank you so much for your kind feedback! I’m really glad we could help make your remortgaging process smooth and straightforward.

Rated 5 out of 5 stars

Highly Recommended Mortgage Broker

I had a very positive experience working with this mortgage broker. They were extremely helpful throughout the entire process and always responded quickly at every stage.

Before working with them, I had already tried to purchase a flat but lost months due to lack of communication. The process did not progress at all and it was very frustrating.

However, when I worked with this team, the same process moved forward much faster and far more smoothly

Thanks to their support, I was able to find both a suitable conveyancer and a mortgage offer without unnecessary stress. Whenever something got stuck or unclear, they were always available to assist, and we communicated many times along the way.

They were consistently polite, professional, and genuinely helpful from start to finish. I really appreciate all the support they provided.

I would like to thank the whole team and everyone who helped me throughout the proces.

6 March 2026
Unprompted review
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Reply from Bell Financial Solutions Ltd

Thank you so much for taking the time to share such detailed feedback. We’re really pleased to hear that your experience with us was smooth. Wishing you all the best in your new home, and please don’t hesitate to reach out if you need anything in the future

Rated 5 out of 5 stars

Excellent communication throughout

Excellent communication throughout - also proved very timely in light of recent events.

19 March 2026
Unprompted review
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Reply from Bell Financial Solutions Ltd

Thank you for your kind feedback! We’re really pleased to hear that our communication met your expectations and that we could support you promptly when it mattered most.

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