Beliani.hu Reviews 894

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, often noting that items are beautiful, stylish, and exactly as pictured on the website. Many people appreciate the wide selection of products available, finding them to be good value for money. The delivery service is frequently highlighted as fast, reliable, and well-packaged, ensuring products arrive in perfect condition. Reviewers also find the ordering process and website to be professional and easy to use. However, some customers also noted issues with delivery, including significant delays, missed deadlines, and a complicated chain of subcontractors. A few people reported receiving incomplete orders or defective products, such as a crooked lamp or items with detached parts. There were also instances where customers felt customer service was unhelpful regarding these issues, particularly concerning refund policies for assembled but defective items.

What people talk about most

Product

People report positive experiences with product quality. Many customers praise the high quality, elegance,... See more

Quality

Users describe positive interactions with quality, frequently praising products for being sturdy, well-made,... See more

Delivery service

Clients share positive opinions on delivery service. Many customers praise the fast and reliable delivery,... See more

Order

Customers consistently note positive experiences with order. Many reviewers express satisfaction with the... See more

Website

Customers had positive experiences with the website. Many reviewers found the webshop easy to use,... See more

Based on these reviews

Rated 5 out of 5 stars

We ordered bigger furniture from Beliani (leather couch and dining chairs). We had to reschedule the delivery multiplex Times which We could always Manager with them. The e-mail contact was workin... See more

Rated 5 out of 5 stars

Teljesen korrekt és minőségi terméket kaptam. Utólag még egyet rendeltem. Teljesen elégedett vagyok. --- I received a completely correct and quality product. I ordered another one afterwards. I am c... See more

Rated 5 out of 5 stars

Trendy and high-quality 3-in-1 set, no need to look for a separate chair or lamp for the table. The product was delivered within a week, and thanks to the perfect packaging, it arrived intact. Some pa... See more

Rated 5 out of 5 stars

We purchased a pair of dining table chairs in black colour. The chairs have arrived safe and sound within a week. They look stylish and seem to be of decent quality. They are also cozier than their pr... See more


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Lighting Store
  4. Living Room Furniture Store
  5. Office Furniture Store
  6. Outdoor Furniture Store

Written by the company

Több ezer termék ✓ Ingyenes szállítás ✓ 365 napos visszaküldési jog ✓ Akár 5 év garancia ✓ Különböző fizetési módok ✓ Több mint 1 millió elégedett ügyfél ✓ Akár 70% kedvezmény ✓ Trendi és modern kanapék, ágyak, fotelek, kerti bútorok!


Contact info

4.8

Excellent

TrustScore 5 out of 5

894 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Secure packaging

5/5 ⭐️
I’m very satisfied with this purchase! Mounting it on the wall was straightforward, and everything fit perfectly. It looks exactly like in the pictures – no surprises at all. The quality is also impressive, sturdy and well-made. A big plus for the secure packaging, everything arrived in perfect condition. Highly recommended!

17 March 2026
Unprompted review
Rated 1 out of 5 stars

AVOID! Defective products and illegal "No Return" policy

I spent 171k HUF and waited 2 months for delivery, only to receive a defective floor lamp (45,070 HUF).
The Issues:
1. Manufacturing Defect: Upon assembly, the lamp is structurally crooked and unstable. It literally cannot stand straight.
2. Poor Quality: Crystal parts were already detached inside the box.
3. Illegal Policy: Beliani refused a full refund, claiming the product is "used" because it was assembled. How am I supposed to discover a structural defect without assembling it?
4. Insulting Offer: They offered a 10,000 HUF voucher instead of a refund for a faulty, unusable item. This is a clear violation of EU/Hungarian consumer guarantee laws (Kellékszavatosság). Don't waste your money here. They prioritize their rigid, illegal internal rules over basic customer rights.

18 March 2026
Unprompted review
Rated 5 out of 5 stars

Five stars

Five stars! As a loyal customer, I am once again delighted with my purchase. The products are wonderful, as always, and I truly appreciate the lovely gift. Thank you, Beliani

28 February 2026
Unprompted review
Rated 5 out of 5 stars

Maximum satisfaction :-)

I experienced fast and complex administration during my online order, they responded immediately to my modification request. The delivery deadline was met to the fullest. I love the product, it fully meets my expectations.

11 February 2026
Unprompted review
Rated 5 out of 5 stars

I was highly impressed by the quality…

I was highly impressed by the quality of the packaging and the attention to the detail. I ordered 2 fragile items (bathroom plant and plant pots) and they arrive in perfect state. Second great point the items look exactly like on the picture. I recommend them service !

15 January 2026
Unprompted review
Rated 5 out of 5 stars

Fast delivery, excellent quality, amazing service!

I am extremely satisfied with my purchase! The delivery was surprisingly fast, and the customer service was smooth, professional, and reliable throughout the whole process. :) 😍

The bed is a real favorite of mine: it is sturdy and stable, made from high-quality materials, and the built-in storage is incredibly practical with plenty of space inside. It is also very beautiful aesthetically – exactly as shown in the pictures – and has truly become the centerpiece of my bedroom. ☺️

The porcelain table lamp is also a perfect choice: elegant yet minimalist, with a clearly premium-quality porcelain finish. It provides a warm, cozy light and works perfectly both as a decorative piece and a functional lamp. 💡

Overall, I received excellent-quality products with fast delivery and great customer service – I can only recommend them! 😍

23 February 2026
Unprompted review

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