Beko Ireland Reviews 

331
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Evaluating 92 reviews, reviewers had a great experience with this company. Customers frequently praise the competitive and reasonable pricing, often finding products to be of great value. Many people are very happy with their appliances, highlighting their reliability, ease of use, and effective performance, including quiet operation and efficient wash cycles. However, some customers also noted significant dissatisfaction with the customer service and after-sales support, reporting difficulties reaching engineers and unworkable procedures. A few other people also felt that products experienced issues like premature breakdowns, leaking, or components failing within a few years of purchase, leading to frustration.

What people talk about most

Product

Users describe ambiguous interactions with product, with many reviewers expressing satisfaction, highlighting... See more

Quality

Customers had ambiguous experiences with quality, with some reviewers expressing satisfaction, noting that... See more

Service

Consumers find service to be ambiguous, with many reporting negative experiences, such as engineers not... See more

Price

Customers consistently note positive experiences with price, often describing products as good value and... See more

Customer service

People report negative experiences with customer service, often describing it as poor, appalling, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Bought replacement dishwasher (mine clapped out on christmas day 2024) - replacement arrived with all instructions for setup. Instructions were almost easy to follow for a "lay person" - once we got o... See more

Rated 4 out of 5 stars

Great price, happy with everything. I would have given 5stars, but the pictures in the instructions are far to small... really irritating.

Rated 4 out of 5 stars

For know i'm satisfied. Even p5 should wash better but everything else is good! It's not noisy that's a bonus too!

Rated 4 out of 5 stars

Prompt delivery of new Beko fridge freezer & washing machine. Helpful & courteous removal of old Beko goods.


Company details

  1. Wholesaler Household Appliances

Written by the company

With more than 30 million appliances sold in the UK, Beko's reliable, award-winning appliances are designed to save you money and make your life easier.


Contact info

3.8

Great

TrustScore 4 out of 5

331 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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3.8

All reviews

(331)

92 reviews in the last 12 months

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Rated 1 out of 5 stars

Avoid at all Costs

Avoid at all Costs. Washer/Dryer broke down and well within warranty. Every time I call, they put me on hold to call the engineer, and this call goes to voicemail. I was promised a call back from the escalation team and it never happened. Called again and advisor said they can't transfer me through to escalation team, but would remind them when they see them on the floor.

The washer/dryer is within warranty and there is effort to repair or replace the machine. The Beko warranty is worthless. I'll never purchase a product from this manufacturer again.

22 November 2024
Unprompted review
Rated 1 out of 5 stars

Why bother offering warranty when it's near impossible to avail of🤬🤬🤬

4 hours of my life totally wasted - trying to arrange an engineer to come look at my washing machine (which is well within warranty)
Customer service agents with very broken English - no access to any systems to verify warranty - being passed from pillar to post, and gotta try all over again tomorrow..
I feel like banging my head off a pebble dashed wall!
BEKO - please sort out your customer service!!

21 November 2024
Unprompted review
Rated 5 out of 5 stars

Good value

We received the washing machine promptly + at a good price from Cassidy electrical in Donegal Town. Instructions regarding warranty/guarantee were very easily followed. All round, a good experience.

28 October 2024
Rated 3 out of 5 stars

The machine came with a fixed lable…

The machine came with a fixed lable with a phone no to ring for extra waranty.phone no does not work.inside the booklet theres another phone no that does not work.had to go back.to store just to get the right phone no a waste of my time

27 October 2024
Rated 5 out of 5 stars

Single built-in oven

I have purchased single built-in oven, for very reasonable price. Works perfectly. Very satisfied, delivered and installed as agreed. Also the old oven was collected for free.

24 September 2024

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