Beko Ireland Reviews 

331
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Evaluating 92 reviews, reviewers had a great experience with this company. Customers frequently praise the competitive and reasonable pricing, often finding products to be of great value. Many people are very happy with their appliances, highlighting their reliability, ease of use, and effective performance, including quiet operation and efficient wash cycles. However, some customers also noted significant dissatisfaction with the customer service and after-sales support, reporting difficulties reaching engineers and unworkable procedures. A few other people also felt that products experienced issues like premature breakdowns, leaking, or components failing within a few years of purchase, leading to frustration.

What people talk about most

Product

Users describe ambiguous interactions with product, with many reviewers expressing satisfaction, highlighting... See more

Quality

Customers had ambiguous experiences with quality, with some reviewers expressing satisfaction, noting that... See more

Service

Consumers find service to be ambiguous, with many reporting negative experiences, such as engineers not... See more

Price

Customers consistently note positive experiences with price, often describing products as good value and... See more

Customer service

People report negative experiences with customer service, often describing it as poor, appalling, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Bought replacement dishwasher (mine clapped out on christmas day 2024) - replacement arrived with all instructions for setup. Instructions were almost easy to follow for a "lay person" - once we got o... See more

Rated 4 out of 5 stars

Great price, happy with everything. I would have given 5stars, but the pictures in the instructions are far to small... really irritating.

Rated 4 out of 5 stars

For know i'm satisfied. Even p5 should wash better but everything else is good! It's not noisy that's a bonus too!

Rated 4 out of 5 stars

Prompt delivery of new Beko fridge freezer & washing machine. Helpful & courteous removal of old Beko goods.


Company details

  1. Wholesaler Household Appliances

Written by the company

With more than 30 million appliances sold in the UK, Beko's reliable, award-winning appliances are designed to save you money and make your life easier.


Contact info

3.8

Great

TrustScore 4 out of 5

331 reviews

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1-star

Asks customers to review

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Hasn’t replied to negative reviews

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3.8

All reviews

(331)

93 reviews in the last 12 months

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Rated 1 out of 5 stars

Don't waste your money

One of the worst products on the market don't waste your money..got a dryer less then 6 month ago the electric board is gone already it going to take another week to get the part..and it happened to my last one too got it replaced and with in 2 month it nearly burnt down our home the kitchen had to be painted again now the said the changing the electric board again what good is it if I Terrified to use it in case it burn my home down with me and my kids in it and as for Customer care don't waste your time worst
attitude I have ever in my life seen get more help from a cow in the field..don't waste your time or money

9 June 2025
Unprompted review
Rated 5 out of 5 stars

Beko washing machine

I recently purchased a Beko washing machine after having my previous one for a number of years. Well I’m so glad I went for the new upgraded model because it’s been so good! I would totally recommend anyone to buy a Beko!

26 May 2025
Rated 5 out of 5 stars

Good value for money

Good value for money. Only have the washing machine a few weeks and have no complaints 10 kg drum runs nice and quiet. I'd recommend Beko.

25 April 2025
Rated 1 out of 5 stars

Customer service is crap

Customer service is crap. Bought a beko electric cooker and three years later the thermostat on both grill and oven went. Customer services only want to upsell their packages and not at all interested in repair. I would never buy another beko product. Cheap and not so cheerful.

9 December 2024
Unprompted review
Rated 5 out of 5 stars

Dishwasher.

So far we are pleased with our new Beko dishwasher, it seems a big improvement in the one we bought a number of year back.

25 March 2025
Rated 1 out of 5 stars

AVOID BEKO PRODUCTS AND CUSTOMER…

AVOID BEKO PRODUCTS AND CUSTOMER SERVICE! Absolute nightmare to have our dishwasher repaired. Our dishwasher broke and did not heat anymore and did not dry anymore either after barely a year of use! The hours on the phone trying to get to someone, the lines that are cutting off without any reason in the middle of conversations, nobody calling you back, the promise of an engineer within 48 hours and still waiting it’s been weeks, all these are reasons for us to avoid this brand completely in the future!! Products are not reliable and customer service is non existent! I can see on Trustpilot that I’m not the only one. AVOID!

26 March 2025
Unprompted review
Rated 5 out of 5 stars

Fridge/freezer trouble

I bought a new Beko fridge /freezer back in Dec 2024 and it only lasted for 10 weeks.
I got in touch with my supplier, first of all a engineer came to check my fridge/freezer &was going to repair it and on the same day my supplier rang to say a replacement was to be delivered in a couple days, so I was delighted & thanks to Beko.

26 March 2025
Rated 1 out of 5 stars

Shocking customer service and after…

Shocking customer service and after sales. Wash machine bought December 2024. Leaked the 21st February called power city they told us to call Beko waited 3 days for call back engineer arrived Saturday didn't have the part will order, will contact us when the part arrives and organise another time and date. Absolutely fuming will never purchase another Beko product

21 February 2025
Unprompted review
Rated 1 out of 5 stars

Useless

Useless. Funallt after several days of trying to get through to customer services i succeed, only for the girl on the phone says that they didn't have ANY of my details that I used to register my device. After asking me stupid questions for half an hour she says an engineer will call me with 24 to 48 hours.... 2 weeks later no phone call.

7 February 2025
Unprompted review

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