Beko Ireland Reviews 

333
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Evaluating 91 reviews, reviewers had a great experience with this company. Customers frequently praise the competitive and reasonable pricing of products, often highlighting them as offering great value. Many consumers are also very satisfied with the products themselves, describing them as reliable, well-designed, and performing as expected for years. People appreciate features like quiet operation, efficient washing cycles, and overall ease of use, contributing to a positive experience. However, some customers also noted significant dissatisfaction with customer service, citing difficulties reaching support and unresolved repair issues. A few other people also felt that product quality and longevity were concerns, with appliances breaking down prematurely or experiencing recurring faults like leaks and operational problems.

What people talk about most

Product

Consumers find product quality to be ambiguous, with many expressing satisfaction, citing good value,... See more

Quality

Clients share ambiguous opinions on quality, with many reviewers expressing satisfaction, noting that... See more

Service

Users describe ambiguous interactions with service, with some customers praising helpful and pleasant staff... See more

Price

Customers consistently express satisfaction with the pricing, often finding products to be reasonable and... See more

Customer service

Reviewers express significant dissatisfaction with customer service, citing issues such as long wait times,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Bought replacement dishwasher (mine clapped out on christmas day 2024) - replacement arrived with all instructions for setup. Instructions were almost easy to follow for a "lay person" - once we got o... See more

Rated 4 out of 5 stars

Great price, happy with everything. I would have given 5stars, but the pictures in the instructions are far to small... really irritating.

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ I’m extremely happy with my Beko washing machine! It’s very reliable, easy to use, and has a great variety of programs to suit different types of laundry. The quick wash cycle is a rea... See more

Rated 5 out of 5 stars

I have a 2017 Beko freestanding dishwasher that has never given me an ounce of bother. Still cleans perfectly and I'm astounded as it was much cheaper than bigger branded competitors It's now 2026... See more


Company details

  1. Wholesaler Household Appliances

Written by the company

With more than 30 million appliances sold in the UK, Beko's reliable, award-winning appliances are designed to save you money and make your life easier.


Contact info

3.8

Great

TrustScore 4 out of 5

333 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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3.8

All reviews

(333)

88 reviews in the last 12 months

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Rated 1 out of 5 stars

6 months old freezer

6 months old freezer

My freezer which was six months old broke down and I lost a full freezer of food. The service I received on this was very slow, finally an Engineer came and the freezer was written off. A new replacement arrived a few days later. All good or so I thought, Be aware that the original guarantee continues so the replacement is only covered for 6 months not a new 12 months guarantee.
read the small print

20 May 2024
Unprompted review
Rated 1 out of 5 stars

Absolute disaster to deal with

Absolute disaster to deal with

After 3 months my washing machine broke down, two weeks later I’m still trying to get BEKO to organise a repair.
Staff on the phone are rude and unhelpful.

3 May 2024
Unprompted review
Rated 5 out of 5 stars

Great service

The Sale staff that looked after me was very helpful his name is Joe he went through everything about the dishwasher with me very friendly very happy with the service thanks 😊

26 March 2024
Rated 5 out of 5 stars

Great

Great. The washing machine looks not only pretty, it works perfectly, I really recommend this product

25 March 2024
Rated 1 out of 5 stars

Beko Fridge Freezer G91635NE No Cool air

I have bought a Beko dishwasher, oven, fridge freezer, chest freezer and a washing machine over the past few years from Telfords Portlaoise. which to me means i was a good Beko customer.
1st thing to break was the dishwasher. which was covered under warranty. then the oven went. that too covered under warranty. then the dishwasher and that was fixed too.
not a problem all still running at the moment no issues since.

now in March 2024 two years after spening €900 on a fridge freezer the fridge has failed. It is not under warranty.
i called beko customer support and i have to say it was one of the worst call centres ive ever called. i had to call 4 times , couldnt understand me at all, very hard to get through to them and they were very rude. they all had indian accents.
Eventually we discovered that the applicance was out of warranty (by 2 months) and the woman in Beko told me that they only help the Beko customer if that product is still under warranty. so that was it end of phone call.
The days of being a loyal customer to the Electrical shop or to even Beko are gone. Telfords push you to Beko customer service.

19 March 2024
Unprompted review

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