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Rated 4 out of 5 stars

Easy ordering. Easy link for my insurance coverage. Timely shipping. Overall, I received what I ordered. Only drawback was that my previous supplier offered an option with single vision lenses as "for... See more

Rated 5 out of 5 stars

Second year spending my vision benefits here and I’m very pleased with the quality and selection available . Process is super easy online and most of their frames have the virtual try on feature , al... See more

Rated 5 out of 5 stars

Online shopping was easy. I had a few very technical questions and they were answered in a couple of hours with the email help desk. I didn't feel like they nickel-and-dimed me with 1,000 options... See more

Rated 4 out of 5 stars

The virtual wearing of glasses does not deviate from the original eyeglass. That was great. The 4 star is for not having more options in terms of choosing different lens brand for eyeglass. Had I been... See more

Company details

  1. Eye Care Center
  2. Glasses Store
  3. Sunglasses Store

Written by the company

Befitting offers premium designer prescription eyeglasses. Enjoy our wide collection of eyeglasses of all sizes, shapes and colors!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

580 reviews

5-star
4-star
3-star
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1-star

Replied to 75% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Great Place to Shop Online

Great prices, works with my insurance, great selection of frames and lens options. This is my 2nd time using them and I probably will continue to do so from now on.

22 October 2024
Unprompted review
Rated 5 out of 5 stars

Uploaded new glasses script

Uploaded new glasses script, picked out new frames after trying them on virtually, measured PD. All while sitting at home. I received new glasses in about a week. Perfect! Awesome experience. Will recommend to anyone that needs new glasses. Oh ya I SAVED A LOT OF MONEY. Thanks Beffiting

10 October 2024
Unprompted review
Rated 5 out of 5 stars

Responsive and attentive

Responsive and attentive. Offers support and assistance right out of the starting gate. This is the 2nd pair of glasses I've ordered from them. Pleased. The PD test is GREAT!

22 October 2024
Unprompted review
Rated 5 out of 5 stars

First Time Customer

First Time Customer

I was a little leery about ordering my glasses from Befitting because I'd had an unsatisfactory experience a couple of years ago from another vendor.

But behold!!! The order and try-on process was as easy as pie. My glasses were received in a very timely fashion. They were well packaged, fit very well, and work perfectly.

23 September 2024
Unprompted review
Rated 4 out of 5 stars

Shipment came in way earlier than…

Shipment came in way earlier than expected! Process for ordering was so easy, I input my insurance and it gave me all I was eligible for plus prices for one’s insurance did not cover completely. Would definitely use again.

10 October 2024
Unprompted review
Rated 5 out of 5 stars

Perfect!!

They fit perfect and I love the fact that they were affordable considering I wear progressive lenses. Also the frames are stylish!

12 September 2024
Unprompted review
Rated 4 out of 5 stars

Way more pros than cons!

I ordered Betsey Johnsons multicolor "After party" glasses. I was pleased that I got them a week sooner than expected. I LOVE my glasses! The only thing I noticed the colors are darker than the picture. It almost looks like the frame was inside out. But I love the glitter around the outer frame. I wish the sides were covered in clear plastic to keep the metal from touching my skin. (It tends to corrode after a year or so)

7 October 2024
Unprompted review
Rated 5 out of 5 stars

Top tier customer service!

I had an issue with the feel of my glasses. I sent a message and a pic and they sent me a return label and a replacement the same day! Quick service and a doctor helped with the issue! Highly recommend!

7 October 2024
Unprompted review
Rated 1 out of 5 stars

The worst experience I have ever…

The worst experience I have ever encountered and I have been wearing glasses/contacts for 55 years. The service is horrible and do not accept any responsibility for their errors. They point and blame others ...... its USPS's fault or its UPS's fault. Furthermore, Sarah actually used the worst excuse ever. She said "I did my part its UPS that you need to speak with!" I have two words for Sarah, lazy Idiot!!! Its been almost 10 days and still no projected delivery date. Save yourself a lot of time and frustration and go elsewhere.

26 September 2024
Unprompted review
Befitting logo

Reply from Befitting

Thank you for sharing your recent Befitting experience, and we’re very sorry for the frustration this delay has caused. While your order was fulfilled within two days, we understand that delivery is taking longer than expected. The package is currently with USPS, and we’re hoping the delivery date will be updated soon.

If there’s no delivery date listed by end of day Monday, we’ll be happy to replace your order and send it out with expedited shipping.

Again, we appreciate your feedback and will continue to monitor your order to ensure it reaches you as quickly as possible.

The Befitting Team

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