Beer Ritz Reviews 281

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 51 reviews, reviewers overwhelmingly had a great experience with this company, consistently praising the exceptional products and service. Customers frequently highlight the speedy and efficient delivery, often noting that orders arrived quickly and were well-packaged, ensuring items were intact. Many appreciate the great selection of unique beers, competitive prices, and the ease of ordering through a user-friendly website. Reviewers express high satisfaction with the quality of the products and intend to place many more orders. However, some customers also noted issues with delivery, mentioning delays or items arriving with minor damage. A few other people also felt that delivery charges were high, especially when combined with occasional delays.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting the speed and efficiency... See more

Product

Consumers find product to be positive, with many reviewers praising the excellent selection and range of... See more

Order

Users describe positive interactions with order, finding the process easy and expressing intentions to order... See more

Quality

People report positive experiences with quality, with many reviewers praising the excellent quality of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Both the products and service were exceptional. A much sought after glass was bought from the company at an excellent price, along with the delicious beer of the same brand, which together made up a... See more

Company replied

Rated 5 out of 5 stars

A glass arrived with a chip on it...damaged basically. After sending them an email the next morning, with photographic evidence., they replied saying "very sorry, no problem... we'll send a new o... See more

Company replied

Rated 5 out of 5 stars

First time ordering as some unique German beer I haven't seen anywhere else, pleasantly surprised that they arrived next day, also very well packaged. Definitely order from here again.

Company replied

Rated 5 out of 5 stars

Ordered on a Saturday and had my delivery first thing Tuesday morning. Swift delivery and they carry a great selection, especially beers you only usually see in mainland Europe. Very pleased!

Company replied


Company details

  1. Beer Store

Written by the company

We're the longest-established online bottled beer shop in the UK. You've been able to buy beer online from us since 1998. We sell a mix of classic Belgian and continental beers, along with a great selection of UK craft beers and ciders. As well as these, we have a range of mixed beer packs in with various themes - Belgian mixed beer pack, German mixed beer pack, stouts and porters mixed beer pack, plus a huge range of glassware


Contact info

4.8

Excellent

TrustScore 5 out of 5

281 reviews

5-star
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1-star

Asks customers to review

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Rated 5 out of 5 stars

Excellent customer service

My order was delivered next day in great condition - excellent customer service.

11 June 2026
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Reply from Beer Ritz

Thanks very much for the positive review, we hope to hear from you again soon!

Rated 5 out of 5 stars

Easy to order

Easy to order. Good stock. Next day delivery arrived in the allocated time slot.

8 June 2026
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Reply from Beer Ritz

Thank you for your kind review Niel! We hope to 'see' you again soon!

Rated 5 out of 5 stars

Great range and easy to order

Always very easy to order. Great range of beers for all tastes.

1 June 2026
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Reply from Beer Ritz

Thank you so much for your review Jo. We look forward to seeing you again soon :)

Rated 4 out of 5 stars

Excellent choice

Excellent choice, quick delivery, only let down is the high cost of delivery which is just not attainable on a usual day (this was a birthday present)

27 May 2026
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Reply from Beer Ritz

Hi Kelly, Thank you for your review. We are thrilled to hear you enjoyed our choice of products and received quick delivery., Unfortunately the price of delivery is what we are charged for a fragile, glass and or liquids, next day service (Not many couriers will transport glass or liquids). We believe the prices on our individual items are sharp and remain highly competitive too. I hope this helps? Thank you, Beer Ritz Team

Rated 5 out of 5 stars

I absolutely love the beer

I absolutely love the beer. I ordered it to be delivered to Ipswich Suffolk, but I got the details wrong, I received an email sorting things out for me and I was so grateful. I will definitely be ordering again.

25 April 2026
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Reply from Beer Ritz

Hi Jasmine, thanks for the great review. Hope we hear from you soon :) The Beer Ritz Team

Rated 5 out of 5 stars

Good product availability

Good product availability. Was delivered quickly and bottles packed well.

25 April 2026
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Reply from Beer Ritz

Hi Charlie, thank you for your great review. Hope to have you back soon :) The Beer Ritz Team

Rated 5 out of 5 stars

Very fast delivery

Very fast delivery. Fabulous beer. Thankyou

26 April 2026
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Reply from Beer Ritz

Hi Doug, Thanks for the great review! Hope you'll be back soon :) The Beer Ritz Team

Rated 5 out of 5 stars

Great online beer order

Quick, friendly and efficient beer delivery. My ancestors would be jealous

29 November 2025
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Reply from Beer Ritz

Hi Duncan, thanks for the great review! Hope to see you again soon :) Cheers, The Beer Ritz Team

Rated 5 out of 5 stars

Fast service

Fast service, well packaged

26 March 2026
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Reply from Beer Ritz

Thank you for your review Alastair :) We hope you enjoy your beers! :D

Rated 5 out of 5 stars

Superb beers and customer service

Huge choice of beers and despite a minor hiccup (the first in many orders) it was very quickly and sensibly resolved with a personal touch. Highly recommended.

26 March 2026
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Reply from Beer Ritz

Thanks Mark, we look forward to hearing from you soon - or if you fancy a click and collect, it would be good to see you again!

Rated 5 out of 5 stars

Easy website to navigate and a good…

Easy website to navigate and a good range of beers available. Competitive prices and deliver costs.
Good communication with the process of delivery and accurate timings from delivery company.
Well packaged and safely arrived.
I would use again and have recommended to friends

21 March 2026
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Reply from Beer Ritz

Thanks Bob, you can't get a better recommendation than that!

Rated 5 out of 5 stars

Excellent service + quality

Timely delivery and great value quality drinks

6 February 2026
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Reply from Beer Ritz

Hi James, thanks very much for the positive review, and we hope to hear from you again soon!

Rated 4 out of 5 stars

The beer & the glassware are superb

The beer & the glassware are superb. The beer has very long use by dates. The packaging was very good and the customer contact was excellent. Only reason I havnt provided 5 star is because the delivery was 4 working days when they advertise 1 and that was because the consignment was passed between three couriers from York down to the South Coast. Keep that in mind if you need a quick delivery.

10 January 2026
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Reply from Beer Ritz

Thanks for the positive review, despite the delayed delivery. While the courier network we use has an excellent track record on next day deliveries, things don't always go to plan, so thanks for your understanding on this.

Rated 5 out of 5 stars

New year beer…

Ordered on a Saturday and had my delivery first thing Tuesday morning. Swift delivery and they carry a great selection, especially beers you only usually see in mainland Europe. Very pleased!

27 December 2025
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Reply from Beer Ritz

Hi Scott, thanks very much for the positive review, and we hope to hear from you again soon.

Rated 5 out of 5 stars

Great selection of Christmas beers

Great selection of Christmas beers and dispatched and arrived within 48 hours down to London.

Expensive P&P though FB

29 November 2025
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Reply from Beer Ritz

Thanks for taking the time to leave the positive review. You're right that the P&P is a bit on the high side, but this is what the couriers charge us for the fragile-handling service (in fact, they charge us a bit more than you pay). We've tried lots of options over the years, and we've always come back to this courier, as their service is very reliable.

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