Beehomie Reviews 227

What went right still waiting for the thing to arrive from China
Suspect any positive reviews are fake.

It certainly does the job. However I was very disappointed with the quality of the one I received. It was scratched in several places.

BeeHomie is essentially a scam operation dressed up as a “premium” garden tool retailer. Their glossy adverts and “authenticity guarantee” are nothing but smoke and mirrors.
• The cordless trimmer advertised as a “G90 PRO” arrived as a flimsy, unbranded, generic tool with no identifiable make and a photocopied scrap of paper for instructions. The charger and battery were completely generic and mismatched.
• The so-called “T26 PRO Trimmer Head” turned out to be a cheap generic “derusting weeding wheel,” the same item sold on eBay/Temu for a few pounds. The box itself describes it for stripping rust and paint, not trimming grass, and it arrived without the bolts needed to attach it.

The products are grossly misrepresented, poor quality, and in some cases unsafe. BeeHomie charges many times the real market value for generic goods you can buy online for a fraction of the price.

I’ve had to escalate to my bank because this is blatant false advertising. Avoid at all costs — this company cannot be trusted.

Appalling experience - arrived very late from China - I had thought I was purchasing from a UK based business. Parts arrived in a random bag - did not feel to be new and two were rusted. The main box with the strimmer head was broken and open. There were no instructions. I requested a return and refund and was told it would need to be sent to China - which I would not do as I believed I was purchasing from a UK organisation. I was offered a level of store credit which I do not want as I do not trust this company at all. I am now in discussion with Trading Standards. My advice is to not buy from them, and if you have and had a negative experience to also report to Trading Standards. It seems a scam of repackaging a product, advertising that over promises and lacks transparency. Shame on them.

As a registered blind customer, I rely on specialised audible software to navigate online shopping. I may use adaptive tech, but my abilities far exceed any limitations my disability might suggest.
I purchased the Indestructible Trimmer Head 2.0 from Beehomie.com, under the impression it came as part of a package deal—including the strimmer itself. Sadly, it did not. I reached out to explain the misunderstanding and request support, but my message was met with silence.
The trimmer head remains unopened in its box. I’ve asked for either a refund or a reasonably priced compatible strimmer to make the product usable. So far, no response.
Meanwhile, the assistance dogs at our Blind Club are valiantly navigating a jungle of 3-inch weeds. Not quite the heroic trimming tale I had in mind.
________________________________________
P.S.
I may be blind, but I see through silence.
I may stumble on weeds, but not on excuses.
If your product’s indestructible,
why is your customer service so… invisible?
The dogs wait. The weeds grow.
And I—armed with humour, purpose, and a poetic strimmer head—
refuse to be brushed aside.

Very bad quality item arrived in a battered and broken box. Item nothing like the video or photographs, do NOT trust them!

Purchased a trimmer head , but it wasn’t compatible to my strimmer . The return address is China which will cost u a fortune so be careful. Saying that I went for the option of keeping the item and accepting a voucher . I purchased a new item and then on request they also sent me a code for free shipping, otherwise it totalled £50.00 shipping cost. Only spent £39.90 in the first place . The shipping and arriving of goods takes a lot of time , but in fairness they dealt with my return promptly and the customer aftercare was excellent . However bear in mind if you don’t want a voucher you pay the shipping costs to China if you wanted a refund .

If I could put less than 1 star I would! Terrible service, DO NOT PURCHASE from this company they take forever to deliver and refuse refunds all though I am well within my rights. The reviews here say it all!!! Having to go through consumer rights now, they will not beat me!

Do NOT buy anything from this company. After 8 days I received a broken strimmer, emailed immediately and they said they would send a replacement battery which was smashed. I waited 19 days before receiving it, but decided I didn’t want this product anymore before I received the replacement battery. They ignored my emails, the phone number is invalid and they kept moving the refund goal posts. I’m so annoyed with how they have treated me. They require footage of the 2 batteries and footage of me installing the replacement battery showing the strimmer to work. I have not done this!! I want a refund in full which they keep moving the goal posts with… I’m calling citizens advice and I am willing to take them to court! Awful service, absolutely disgusting! DO NOT BUY ANYTHING!!

When they will not refund a payment made to them due to mis information regarding a product.
I cancelled an item within 24hours of ordering, they told me it has already been dispatched three times, then offered a credit note for less than my original payment. I will never deal with this company anymore

I ordered a T26 PRO Trimmer Head and after receiving it I had an issue. I emailed the Customer Support Team and the Manager, Kemy replied to my query. Everything was sorted out to my total satisfaction and I must say Kemy was very professional in her replies and knowledge.

Exactly what a previous reviewer said; arrived in generic packaging and NOT a G45 Pro as ordered! Instructions look cheap and photocopied. The strimmer looks like a cheap knock-off! (It did arrive with gloves!) I have e-mailed Beehomie but from the other reviews I don't hold out much hope. This was ordered off their website, not FB.

Received 1 of my items still wsiting for T26 garden cutter now more than 4 weeks still waiting for a response

Took 35 days to deliver goods. Happy to charge you the wh.ole price up front but less willing to get the cutter into your hands in a timely fashion. Their delivery company, EVRI, utterely hopeless.
I will not buy from Beehomie again

Purchased a garden tool. Took 2 weeks to arrive. The tool needed an extra part which you had to buy. Tried to return but the postage was nearly more than the item! Do not buy from this company. They say Beehomie UK but are in China.

Took ages for delivery and now they want me to pay for return of misleading advert item. They don’t answer emails for weeks don’t answer calls the worst company I’ve had dealing with so beware if buying item from them.

Facebook page looks like it’s a UK company but it’s not and ships from China. If you want to return an incorrect or shoddy item you have to ship at your own expense to china and wait until they inspect the product there. They offered me a credit note.

Shockingly bad, pretty sure fake advertising! Products really dangerous, the refund won’t exists.. they will give you credit to buy other useless products.

Bought a G45 Pro Garden Trimmer.
Took nearly 2 weeks to arrive.
The item came in a damaged generic box no branding and no proper operating instructions.
No indication it was from Beehomie and could have come from a warehouse overseas.
The fancy facebook advertising bears no resemblance to the packaged I received.
I would avoid any dealing with this seller if you don't want to be 'Stung' !!!

Shocking experience. Multi purpose shovel and handle fit only for a very very small person with height of a child. I was taken in by advert on facebook. Such a useful gadget it it was of reasonable quality, but item not fit for purpose. I had written it off as lesson (expensively) learned, but R4 prog highlighted the scam so I've informed my bank as (of course) they have my card details and can sell on. Such a lot of hassle for a waste of time. Do not purchase from this company. They are scoundrels.