Ordered bed frame and mattress Monday evening, delivered as arranged Wednesday morning. Took couple of hours to put together, very simple instructions, delivery to required room, telephoned 40 mins... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Ordered my daughter this single bed as she is short of space and it has lift-up storage space. Spoke with customer services before ordering as needed to ask a few questions. Helpful staff and good ch... See more
Company replied
Easy to use website , seemed straightforward ... and offering very fast delivery is what attracted me in ordering from this company as i urgently need the bed for my holiday property . Reviews lo... See more
Company replied
The website was easy to understand and manoeuvre. The measurements for the bed sizes were available and accurate, and I found even the small single bed measurement very helpful. Picking delivery d... See more
Company replied
Company details
Written by the company
UK online Beds superstore. Beds and mattresses at low prices. Wooden pine beds, leather beds, Memory Foam, cheap metal beds, Silentnight, Millbrook plus much more.
Contact info
Chapel Showrooms, HG5 0HN, Knaresborough, United Kingdom
- 01423863914
- support@bedstar.co.uk
- bedstar.co.uk
4.6
Excellent
2K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
A really easy web site to use
A really easy web site to use, the products look good with reasonable prices
29 August 2025
Unprompted review
Reply from Bedstar.co.uk
Good afternoon Andy,
Thank you so much! We're so glad you appreciate the ease of use, the products, and the prices. We put a lot of care into all three. Enjoy your items, and we hope to see you again soon!
Kind regards
Bedstar Ltd
Easy to use website.
29 August 2025
Unprompted review
Reply from Bedstar.co.uk
Good afternoon Dan,
Thanks for rating us 5 STAR! We're glad you think so.
Kind regards
Bedstar Ltd
Really easy website to use
28 August 2025
Unprompted review
Reply from Bedstar.co.uk
Good afternoon Mark
Thank you for rating us 5 STAR.
This feedback is music to our ears! Thanks for taking the time to let us know. We're here if you need anything else!
Kind regards
Bedstar Ltd
The online service is fantastic and…
The online service is fantastic and clear.
27 August 2025
Unprompted review
Reply from Bedstar.co.uk
Good afternoon Eden,
Thank you for your kind feedback. We are delighted to hear that you are finding the online service to be both fantastic and clear.
We do hope you will be happy with your goods when they arrive.
Kind regards
Bedstar Ltd
Great customer support
Great customer support offered from Christina, she was really helpful and very patient, and she was really quick in solving my problem.
26 August 2025
Unprompted review
Reply from Bedstar.co.uk
Good afternoon Adrian,
Thank you for your great review.
We are delighted to learn that Christina provided you with efficient, patient, and effective assistance. Delivering quick and helpful solutions is our top priority, and it's rewarding to know we achieved that for you.
We have taken great pleasure in passing your compliments directly to Christina. She will be thrilled to know she made such a positive impact.
We appreciate you choosing us and look forward to assisting you again in the future.
Kind regards
Bedstar Ltd
Quick and easy navigation with lots of…
Quick and easy navigation with lots of available delivery slots.
25 August 2025
Unprompted review
Reply from Bedstar.co.uk
Good afternoon Terry,
Thank you for the 5 STAR review
We are pleased to know you appreciated our site's navigation and the availability of our delivery slots. We strive to make the entire process hassle-free for our customers and are glad we could deliver for you.
Kind regards
Bedstar Ltd
Quick and easy to order
25 August 2025
Unprompted review
Reply from Bedstar.co.uk
Good afternoon Thomas,
Thanks for the great feedback. That's what we love to hear!. We aimed to make ordering a breeze, so we're glad it worked for you.
We hope you love your products!
Kind regards
Bedstar Ltd
Reply from Bedstar.co.uk
Good afternoon Maxine,
Thank you for your positive comment! We're so glad you found it easy to use. We hope you enjoy your purchase!
Kind regards
Bedstar Ltd
Easy to understand and detailed
The website was easy to understand and manoeuvre. The measurements for the bed sizes were available and accurate, and I found even the small single bed measurement very helpful.
Picking delivery date and time slot was also helpful. I enjoyed shopping on the site.
24 August 2025
Unprompted review
Reply from Bedstar.co.uk
Good afternoon Obioma,
Thank you for the great 5 STAR review.
We're so glad to hear you found our website easy to navigate and, most importantly, that our measurements were accurate and helpful. We know buying furniture online requires trust, so we put a lot of effort into providing precise details, even for our small single beds!
It's also wonderful to know that you found the delivery date and time slot selection process helpful. We designed it to give our customers as much flexibility and control as possible.
We truly appreciate you taking the time to share your positive experience and are thrilled you enjoyed shopping with us. We hope you love your new bed!
Kind regards
Bedstar Ltd
Best price for this mattress
Best price for this mattress, appreciated the discount code which prompted my commitment to the purchase. Easy ordering, clear communication
24 August 2025
Unprompted review
Reply from Bedstar.co.uk
Good afternoon Tracy,
Thank you for your positive review
We are pleased to know that you found our pricing competitive and that the discount code contributed to your decision. It's also great to hear that you found the ordering process straightforward and our communication clear.
We appreciate your business and hope you are completely satisfied with your new mattress.
Kind regards
Bedstar Ltd
Good choice
23 August 2025
Unprompted review
Reply from Bedstar.co.uk
Good afternoon Gwenllian,
Thank you for rating us 5 STAR.
We're so glad you think so! We do hope you will be very happy with you goods when they arrive.
Kind regards
Bedstar Ltd
Very easy & got what I wanted.
21 August 2025
Unprompted review
Reply from Bedstar.co.uk
Good afternoon Helen,
Thank for rating us 5 STAR.
That's exactly what we love to hear! Thank you for letting us know you had a smooth experience and found what you needed. We hope you will be very happy with your choice of goods.
Kind regards
Bedstar Ltd
Clear and easy to navigate website
19 August 2025
Unprompted review
Reply from Bedstar.co.uk
Good afternoon,
Thank you for the 5 STAR rating we really appreciate the fantastic feedback on our website's navigation! We strived to design it with our users' ease in mind.
Kind regards
Bedstar Ltd
Reply from Bedstar.co.uk
Good morning Bob
Thank you for rating us 5 STAR.
We’re glad to hear you found the process easy, and we’ll do our best to ensure a quick and smooth delivery. If you have any questions or need assistance, feel free to reach out.
Kind regards
Bedstar Ltd
Excellent Customer service
I found the service to be very friendly and helpful when I called. They provided all the answers and assistance I needed in a very friendly manner.
14 August 2025
Unprompted review
Reply from Bedstar.co.uk
Good morning Teresa,
Thank you for taking the time to share your positive experience with our Customer Service Team. We’re delighted to hear that you found our staff friendly and helpful during your call. Providing clear answers and exceptional assistance is always our goal, and we’re so glad we could meet your needs.
Your feedback means a lot to us and motivates our team to continue delivering great service. If there’s anything else we can assist you with in the future, please don’t hesitate to reach out.
Kind regards
Bedstar Ltd
Site easy to use
Site easy to use
Chat available as you are ordering to check items
12 August 2025
Unprompted review
Reply from Bedstar.co.uk
Good afternoon Jayne
Thank you for rating us 5 STAR.
Thank you for your positive feedback! We’re glad to hear that you find our site easy to use and appreciate the convenience of our live chat feature while ordering. Ensuring a smooth and helpful shopping experience is our top priority.
If you ever have any questions or need assistance, don’t hesitate to reach out—we’re always happy to help!
Kind regards
Bedstar Ltd
Double bed
Easy to view and order product
Quick delivery time & recycle option
11 August 2025
Unprompted review
Reply from Bedstar.co.uk
Good morning Andrea,
Thank you for rating us 5 STAR.
Thank you for taking the time to share your positive experience with us! We’re thrilled to hear that you found our platform easy to use for viewing and ordering products, and that our delivery speed met your expectations.
We’re also glad you appreciate our recycling option—sustainability is a key priority for us, and we’re committed to offering eco-friendly solutions for our customers.
Kind regards
Bedstar Ltd
Very easy to order and a great price
11 August 2025
Unprompted review
Reply from Bedstar.co.uk
Good afternoon Ricky,
Thank you for rating us 5 STAR.
We're so glad you found the ordering process easy and the price great. We strive to make things simple and affordable for our customers, and we truly appreciate your feedback. Hope to serve you again soon!"
Kind regards
Bedstar Ltd
Reply from Bedstar.co.uk
Good morning Jean
Thank you for the 5 STAR rating.
We’re thrilled to hear that you found our website informative and helpful. Our goal is to provide valuable and comprehensive content, so it’s great to know you were able to find what you wanted.
Thanks again for taking the time to share your thoughts!"
Kind regards
BedstarLtd
Reply from Bedstar.co.uk
Good morning,
Thank you for rating us 5 STAR.
We are pleased to hear you found our ordering system easy, we try to make everything as user friendly as possible.
We hope you will be happy with your goods when they arrive.
Kind regards
Bedstar Ltd
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