Pestcos: Bed Bugs Gone Reviews 

205
TrustScore 3 out of 5

2.9

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Rated 1 out of 5 stars

The company came out on the 7th of January for a heat and chemical treatment. Advised by sales team that the work was guaranteed, in the morning the technician called in sick and I had to wait until... See more

Rated 1 out of 5 stars

Presurred into signing disclaimer which came through on my phone Pages of words too small to read. Now I know why..... My slatted blinds in 2 rooms completely ruined in the heat despite the man s... See more

Company replied

Rated 4 out of 5 stars

The operatives came out twice to deal with rodents in this old house, and correctly identified that the mice had been superseded by a rat. After the second visit, the activity seemed to have disappear... See more

Company replied

Rated 5 out of 5 stars

Swift response to request for visit (next day). The operative that attended carried out a thorough check of property and made suggestions around addressing points of entry etc. baited the area of act... See more

Company replied

Company details

  1. Pest Control Service

Information provided by various external sources

Bed Bugs Gone take pride in being the South East's leading company in specialist Bed Bug Eradication. Our services range from the traditional chemical to the revolutionary heat treatment offering Sniffer Dog services and alternative organic solutions. We are insured, certified and accredited up to the highest of industry standards so you can ensure we are the right company to help with your pest control problem, in London and the south east. Our team of 100 and counting are all experienced and very knowledgeable and our flexible management and employee benefits mean that we keep our good staff and attract the best people in the industry. Why not give us a call about your Bedbug problem today.


Contact info

2.9

Average

TrustScore 3 out of 5

205 reviews

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2.9

All reviews

(205)

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Rated 5 out of 5 stars

I recently had a problem with bedbugs…

I recently had a problem with bedbugs after returning from a short trip in Europe. I contacted Bedbugs gone and within 48 hours I had there specialist team out to conduct a Heat Treatment to my property. This was done just over 6 weeks ago now and I have had no problems since. Fantastic service from start to finish and I highly recommend this company to anyone with bedbug concerns or problems! Thanks again Bedbugs Gone.

22 January 2019
Unprompted review
Rated 5 out of 5 stars

bed bug nightmares eradicated!

Great service received had couple of treatments done to eradicate bedbugs.
They did explain we had a 3 month guarantee and they promised the treatment would work in which it did. It’s now been couple of months with no more nightmares or being bitten every night. Thanks Again Would highly recommend.

22 January 2019
Unprompted review
Rated 5 out of 5 stars

Brilliant service

Brilliant service!
Had a heat treatment which solved my issue the very same day! I would definitely recommend!

22 January 2019
Unprompted review
Rated 5 out of 5 stars

What more can I ask for- I had a heat…

What more can I ask for- I had a heat treatment for bedbugs and they were gone! We had had a couple of chemical treatments before which didn’t work so opted for the heat this time and at last my wife is happy, impossible I hear you say, but no, now the little ‘bug’gers are gone, we can sleep in peace...unless the kids come in- don’t suppose you have any treatment for kids do you?!

21 January 2019
Unprompted review
Rated 4 out of 5 stars

Grateful to know that the wasp nest is…

Grateful to know that the wasp nest is dead and no longer in use and nor will it be. The specialist that attended was efficient, polite, professional and gave us a full explanation. Also informing us that at some stage there had been rats, but again no more. There was no sign of bees, even though we have been experiencing queens looking to start a nest around the attic door. We were assured that there would be a nest about the size of a golf ball had any of them been successful. Had the final bill taken into consideration that no treatment was necessary and ended at say £50-70 I would have given a 5 star rating and been in no hesitation in calling your company for a future call-out should the need arise.

17 January 2019
Unprompted review
Rated 5 out of 5 stars

I originally wrote an unfair review for…so far looked after very well. Excellent management.

I originally wrote an unfair review for this company as I believed I wasn’t getting a good enough service. Since then I could not be more wrong, the manager has so far looked after us very well and has sorted us out with another heat treatment as soon as he could fit us in, which over the festive period I appreciate was a big ask. We are hoping this has got rid of the bugs but only time will tell but so far I feel in safe hands. A good competitive price agains other pest control companies too. Great service so far, thank you.

2 January 2019
Unprompted review
Rated 5 out of 5 stars

Good Gurantee

I was horrified when my tenant said her holiday luggage had infected my property... First treatment was not effective... But, as they promised, they came back free of charge and the second visit eliminated the problem..

Their guarantee to keep returning until the problem is eliminated (with no extra fee) .. shows their confidence in their effectiveness... A confidence that is justified... Fee is reasonable too...

12 December 2018
Unprompted review
Rated 1 out of 5 stars

High pressure sales

Bought a small item from them through ebay. They then took it upon themselves to pester me for weeks afterwards through, eBay, email and even rang me at work offering their services.

8 December 2018
Unprompted review
Rated 4 out of 5 stars

They didn't respond to website enquiry…

They didn't respond to website enquiry so I had to phone. Technician arrived as arranged and was polite, efficient, and a clean and tidy worker. He advised calling the office in a few days to arrange for removal of the now- defunct wasp nest. But head office said it was best to leave the nest on situ. Confusing advice but the eradication does seem to have worked.

4 December 2018
Unprompted review
Rated 3 out of 5 stars

They have very long time slots (7am to…

They have very long time slots (7am to 1pm). It means I have to get up early in case they come early, but know they may not come until lunch time.

They charge you £100 if you alter your appointment at short notice, but they can alter their appointment at no notice themselves. This happened to me.

27 October 2018
Unprompted review
Rated 5 out of 5 stars

From start to Finnish the service was…

From start to Finnish the service was impeccable and the customer service was flawless I can't fault you on anything you arrived on time did what you said you were going to do and got rid of my bed bugs thank you so much I can finally sleep at night with out panic and frustration you have lifted a massive weight off my shoulders thankyou so much for your service

12 October 2018
Unprompted review
Rated 1 out of 5 stars

The product doesn’t work.

The product doesn’t work.
The bedbug still there.

12 October 2018
Unprompted review
Pestcos: Bed Bugs Gone logo

Reply from Pestcos: Bed Bugs Gone

Hi Marlene, thank you for taking the time to leave this review. I have emailed you directly and look forward to hearing from you shortly to resolve this matter. Thanks, Matt Fenwick, Complaints and Compliance Manager

Rated 5 out of 5 stars

Excellent service

Everyone we spoke to were very polite and efficient in dealing with our questions. On the day your empolyee was very engaging in answering our questions and efficient with his work. He explained his findings and what we had to do afterwards to make the treatment more effective. I would recommend this company to family and friends.

11 October 2018
Unprompted review

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