Beco logo
Visit website

Beco Reviews 2,763

•
TrustScore 4.5 out of 5

4.6

Pet Store
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their durability and effectiveness, especially for pets with specific needs like sensitive stomachs or strong chewing habits. People frequently highlight the excellent ordering process and the prompt delivery service, often receiving their items quickly and efficiently. However, some customers were not happy with the delivery experience, specifically mentioning issues with certain courier services leading to delayed, undelivered, or damaged parcels. A few other people also felt that some product designs, like certain poop bags, were impractical or that some scented items had an off-putting smell for their pets.

What people talk about most

Product

Customers had positive experiences with product. Many reviewers praise the quality and durability of items,... See more

Quality

Reviewers mention positive feedback about quality. Many customers praise the excellent quality of products,... See more

Delivery service

Users describe positive interactions with delivery services, often praising quick and efficient delivery,... See more

Order

Consumers generally express satisfaction with the ordering process. Many reviewers highlight the ease and... See more

Service

Reviewers highlight positive aspects of service. Customers are happy with their purchases and praise the... See more

Based on these reviews

Rated 5 out of 5 stars

I had an extremely quick response to my message querying when/where the remainder of my order was. Within 48 hours the promised replacements had arrived. Poo Bags are good quality & post customer... See more

Rated 5 out of 5 stars

These are the best waste bags I have used and this time had the scented version, tbh that’s what I’ll order again! Recommended to my Freind and she is also sold on these now, total confidence in pic... See more

Rated 5 out of 5 stars

Really great company to deal with from start to finish. Every toy I have bought has lasted so well despite being given to a lab and a massive poodle! The treats I purchased went down really well and... See more

Rated 5 out of 5 stars

I like that I can delay my subscription order - important for when we're not at home, and our dog loves the food. Another bonus is cardboard packaging, though it's often damaged by the time it gets he... See more

Company details

  1. Pet Store
  2. Animal Feed Store
  3. Pet Supply Store

Written by the company

Since 2009, we've been on a mission to make the best possible products for dogs and cats whilst reducing their environmental impact. Pets are family and consequently deserve the best. We’ve prioritised using the finest materials and ingredients to make products that your pets will love. Whilst we continue searching for better ways to make your pet's future favourites, we offset our carbon emissions and donate 1% of sales to projects restoring and preserving the natural world. Find out more at www.becopets.com

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 80% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Really great company to deal with from…

Really great company to deal with from start to finish. Every toy I have bought has lasted so well despite being given to a lab and a massive poodle! The treats I purchased went down really well and didn’t upset a very sensitive stomach. The poo bags were very handy in a tear off roll and great to know they are made of recycled material. Website easy to navigate with clear descriptions. Postage is quick. Will definitely be back again to purchase for all the dogs in my life.

2 July 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant product

Brilliant product, especially with using a discount code. Price could definitely be more reasonable as I have a frenchie with allergies that I’m hoping this food can help control so wish the price point was lower.

29 June 2025
Rated 5 out of 5 stars

Good customer service

Initial delivery courier failed to deliver. Once notified, Beco very swiftly re-sent the order with an alternative courier and it arrived the next day. Very good customer service.

3 July 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look