Beaverbrooks - Gyle Reviews 

6
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TrustScore 4 out of 5

4.0

48 Gyle Ave, South Gyle Broadway, Gyle, EH12 9JY Edinburgh, GB

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See what reviewers are saying

Rated 5 out of 5 stars

Very happy with my recent purchase from Beaverbrooks. Polite and helpful staff that listened to my questions and provided various opinions Highly recommended Sales assistant Emma was very knowle... See more

Rated 5 out of 5 stars

I went to the shop with a broken necklace I was offered a drink and made to feel welcome, I was served by Eilidh I wasn't pushed to go the most expensive route I was given all my options and left to... See more

Rated 5 out of 5 stars

Polite staff. Was offered a seat and a cup of coffee. Service provided quickly and efficiently. Price for item seemed very reasonable, Polite and friendly staff member

Rated 5 out of 5 stars

The staff were welcoming and friendly and could not do enough to assist us. I did not know what type of ring I wanted but Gail took the time to make sure I explored all types of rings. I eventually go... See more


Company details

  1. Jewelry Store
  2. also in
  3. Jeweler
  4. Watch Store

About Beaverbrooks - Gyle

Written by the company

Shop Jewellery

Shop Watches

Shop Engagement Rings

With over 100 years of family heritage and experience, Beaverbrooks offers an extensive range of jewellery, diamonds and watches.

We are incredibly passionate about celebrating your special moments, no matter how big or small. If you’re searching for diamonds or jewellery, we have exclusive collections that you won’t find anywhere else. We also house prestigious luxury Swiss watch brands including TAG Heuer, OMEGA, Breitling, TUDOR and many more. If you’re looking for a fashion fix, discover the world’s most famous fashion brands like Vivienne Westwood, BOSS and Emporio Armani.

Shop online or in one of our 75 stores across the UK and find the perfect self-love gift or something for the one who means everything to you. From planning the perfect proposal, to finding that special birthday gift, Beaverbrooks are there for all of those “you mean the world to me” moments.


Contact info

  • 48 Gyle Ave, South Gyle Broadway, Gyle, EH12 9JY, Edinburgh, United Kingdom

  • 0131 539 7104

4.0

Great

TrustScore 4 out of 5

6 reviews

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4-star
3-star
2-star
1-star

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4.0

All reviews

(6)

12,897 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Gyle store

Polite staff.
Was offered a seat and a cup of coffee.
Service provided quickly and efficiently.
Price for item seemed very reasonable,
Polite and friendly staff member

27 September 2026
Rated 5 out of 5 stars

Very happy customer …

I went to the shop with a broken necklace I was offered a drink and made to feel welcome, I was served by Eilidh I wasn't pushed to go the most expensive route I was given all my options and left to decide what was best for me. As always with beaverbrook if you go to as good jewellery shop you get great service

29 September 2026
Rated 3 out of 5 stars

I had purchased a watch for myself and…

I had purchased a watch for myself and some jewellery for my wife, as we recently got married.
I had visited the store at the Gyle in Edinburgh and showed them my email code and ID, the lady went off to collect my items, I didn't get a chance to look at them properly and basically felt like I had to leave the store.
It all felt rushed and so impersonal to treat a customer like this.
I admit I was happy with the items when I got home, but to see them at the store first would have been a nice thought incase I had changed my mind or something was wrong with the items.

4 September 2026
Rated 5 out of 5 stars

Great service

The staff were welcoming and friendly and could not do enough to assist us. I did not know what type of ring I wanted but Gail took the time to make sure I explored all types of rings. I eventually got the ring I wanted which I love.

5 September 2026
Rated 5 out of 5 stars

Friendly service

Good window displays and very friendly service by the girls in store.

6 September 2026
Beaverbrooks - Gyle logo

Reply from Beaverbrooks - Gyle

We are so pleased to hear you enjoyed our window displays and found our team to be friendly. Thank you for your kind feedback.

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