Ordered Babyliss Pro Trimmers on 30th December. They arrived on 3rd January. Fast delivery despite it being Christmas. Was originally a little concerned due to all the negative feedback, but I thoug... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Competitive pricing, good selection of products and fast delivery. Order arrived also well packaged. As an improvement, I would suggest you send an email with the tracking info or add it to the 'Orde... See more
Company replied
Found my favourite tingle sunbed cream ,, site was easy to navigate,,, tracking was provided & posted & received very quickly. On arrival items were very well packaged & I got these at a fantastic pr... See more
Company replied
Amazing. I always forget to log into my account before ordering, so I cant get my tracking info. Their customer service is spot on. Fully recommend buying from here. If you buy semi's, then these ha... See more
Company replied
Company details
Information provided by various external sources
BeautyKick offers over 20,000 products from the very best UK and International brands. We stock salon favourites such as Olaplex & ghd to beloved retail products like Milani & Real Techniques. Beauty Kick are constantly introducing new brands, influenced by customer demand and new trends and ingredients.
Contact info
United Kingdom
- beautykick.com
4.1
Great
6K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The best price I could find online
The best price I could find online. Delivery was quick and I am very pleased with the product. Overall happy with the service.
15 March 2026
Reply from Beautykick
Hello,
We're happy to hear that you found a great price and are pleased with the quick delivery and product! Thank you for sharing your positive experience with our service.
Kind regards,
BeautyKick!
So far I have not received my parcel
So far I have not received my parcel
2. After writing an email no response from the co
3. After calling telephone no no response.
29 March 2026
Reply from Beautykick
Hello Ahmed,
I am sorry to hear this and I will do my best to assist you further
Unfortunately I am unable to see any email or message regarding this order, therefore we were unaware of this situation, and checking your order status we can see this had been collected via Royal Mail back in April
I have passed this on and you should receive an email shortly
Thank you for your patience and I look forward to hearing your response
Best wishes
Beautykick team x
Good communication
I highly recommend this company, I had a slight" hiccup" with my order, but after Emails between Beautykick and myself, all was amicably resolved and I am very happy with outcome, hence the 5 stars
26 March 2026
Reply from Beautykick
Hello Sandra,
We appreciate you taking the time to share your feedback. We are sorry to hear that you received the wrong item. Please be assured that we will look into this issue and resolve the matter for you as soon as possible. I have passed this further to our customer care team who will be in contact with you shortly via email to assure this matter is resolved.
Kind regards,
BeautyKick!
Reply from Beautykick
Hello William,
We're happy to hear that you received your order quickly and at a great price! Thank you for your positive feedback; we appreciate it.
Kind regards,
BeautyKick!
Reply from Beautykick
Hello Diane,
We're happy to hear that you received your order quickly and found our price good. Thank you for your positive feedback!
Kind regards
BeautyKick!
Reply from Beautykick
Hello Snieguale,
We're happy to hear that you received your order on time and that you liked the product. Thank you for your positive feedback; we appreciate it.
Kind regards,
BeautyKick!
Prompt delivery
20 March 2026
Reply from Beautykick
Hello,
Thank you for your 5* feedback!
We hope you enjoy your order and look forward to welcoming you back again soon!
Kind regards
BeautyKick!
Reply from Beautykick
Hello David,
We're happy to hear that you received great value and fast delivery. Thank you for your positive feedback; we appreciate it.
Kind regards,
BeautyKick!
Shocking service
Shocking service. Messaged them several times on watsapp and no response
31 March 2026
Unprompted review
Reply from Beautykick
Hello Amelia,
We appreciate your feedback and apologise for any inconvenience this may have caused. We are looking into this matter further and have tried to request more information as the review does not include order number or information for us to locate your account.
If you could please contact us on info@beautykick.com and provide us with you order number so we can resolve this matter for you as soon as possible.
Kind regards,
BeautyKick!
Reply from Beautykick
Hello Rebecca,
We're happy to hear that you enjoyed our products and fast delivery! Thank you for your positive feedback; we appreciate your intention to order again.
Kind regards,
BeautyKick!
Have used BK before and as always easy…
Have used BK before and as always easy to navigate website, competitive price, and super quick delivery well packaged. What's not to love. Thankyou.
15 March 2026
Reply from Beautykick
Hello Penny,
We're happy to hear that you find our website easy to navigate and appreciate our competitive prices and quick, well-packaged delivery. We appreciate your continued patronage and thank you for your positive feedback!
Kind regards,
BeautyKick!
Can’t fault it!
17 March 2026
Reply from Beautykick
Hello Mike,
We're happy you enjoyed your experience! Thank you for your positive feedback; it means a lot to us.
Kind regards,
BeautyKick!
Great service
The service is remarkable i use a foil from this company monthly and its delivery is spot on any damaged ones which has only been one was replaced
16 March 2026
Reply from Beautykick
Hello Julie,
We're happy to hear that our service and delivery meet your expectations! We appreciate your continued business and are glad we could resolve the issue with the damaged foil. Thank you for your positive feedback.
Kind regards,
BeautyKick!
Great products, fab customer service!
I had a great experience with Beauty Kick - one of the best prices out there for my usual shampoo & conditioner.
Also, I accidentally had my order delivered to an old address and I was very lucky that the person who received it got in touch with Beauty Kick and between them, they were able to return and redeliver the order to my correct address.
I really didn't expect to be able to get it back at all, so I was very grateful to the lovely person who helped and the lovely Beauty Kick team for all their help! Brilliant customer service.
I would definitely buy from them again! :-)
18 March 2026
Unprompted review
Reply from Beautykick
Hello Wendy,
We're happy to hear that you had a great experience and found our prices competitive. We appreciate you highlighting how we were able to assist with the delivery issue. We're so glad everything worked out and appreciate your kind words!
Kind regards,
BeautyKick!
Reply from Beautykick
Hello Elizabeth,
Thank you for your great 5* feedback!
We hope you enjoy your order and look forward to welcoming you back again soon!
Kind regards,
BeautyKick!
Perfect!!!
13 March 2026
Reply from Beautykick
Hello Milena,
Thank you for your positive 5* feedback!
We hope you enjoy your order and look forward to welcoming you back again soon!
Kind regards,
BeautyKick!
Swift delivery and well packaged
Swift delivery and well packaged. I will certainly buy from you again. Thank you 😃
12 March 2026
Reply from Beautykick
Hello,
We're happy to hear that you received your order quickly and in good condition. We appreciate your kind words and look forward to serving you again in the future.
Kind regards,
BeautyKick!
Didn’t even receive my order
Didn’t even receive my order, never game “next day” like they claimed it would and I ordered it for my holiday in a few days time, it got sent back to the sender for no reason delivery never even got attempted
12 March 2026
Reply from Beautykick
Hello Chloe,
We are very sorry your order didn't arrive as expected and was returned to sender. We know this is frustrating, especially since you needed it for your holiday. We have investigated on the matter and have passed this further to our customer care team who will be in contact with you shortly via email to resolve this matter for you as soon as possible.
We look forward to resolving this for you.
Kind regards,
BeautyKick!
Great transaction great delivery…
Great transaction great delivery definitely buy from you again
11 March 2026
Reply from Beautykick
Hello Hankinson,
We're happy to hear that you had a great experience with your recent order and delivery! Thank you for your positive feedback; we appreciate it greatly.
Kind regards,
BeautyKick!
Fair price rapid delivery would highly…
Fair price rapid delivery would highly recommend
11 March 2026
Reply from Beautykick
Hello John,
We're happy to hear that you found our prices fair and delivery rapid. Thank you for your recommendation; we appreciate your positive feedback!
Kind regards,
BeautyKick!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.