While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Would give you ten stars if I could ! cos the Stila Product I bought which I have used for years ( Stay all day 10 in 1 Illuminating Skin Veil ) was available on your website .Product recently... See more

Rated 1 out of 5 stars

I have still not received my order !! 18 days after ordering and paying £50.- for shipping (2 lipsticks, 1 powder)! Requested refund / stop order, since it’s obviously too late for tomorrow , Chri... See more

Rated 5 out of 5 stars

Update … my item that I returned for a refund has gone missing in post. However & thankfully as I had kept proof of postage beauty goddess honoured & gave me a full refund even though they hadn’t rece... See more

Rated 5 out of 5 stars

From reading the reviews I was a bit apprehensive at first. Although the wrong product arrived and arrived quickly (hand wash instead of hand/body lotion), I wasn't surprised as I can't find this anyw... See more

Company replied

Company details

  1. Beauty Product Supplier

Information provided by various external sources

We take “if you can dream it, you can do it” to a whole new level & specialize in stocking killer makeup in every shade imaginable at prices everyone can afford


Contact info

3.9

Great

TrustScore 4 out of 5

259 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 75% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I bought what was supposed to be an…

I bought what was supposed to be an Italian leather handbag. It was £39.95, but when it came, it wasn't leather, but rather a cheap looking plastic bag with a cheap nylon zip.

15 March 2026
Beauty Goddess logo

Reply from Beauty Goddess

Hi Yvonne,

We’re sorry to hear that you’re disappointed with your purchase.

We would like to clarify that the item is supplied to us as an Italian leather handbag, and we have confirmed with the manufacturer that it is made from leather. However, we understand that expectations can differ, and we sincerely apologise if the product did not meet yours.

Your satisfaction is very important to us, and we would be happy to resolve this for you. Please contact us directly so we can arrange a suitable solution, including a return and full refund if preferred.

Kind regards,
Beauty Goddess

Rated 5 out of 5 stars

Would give you ten stars if I could

Would give you ten stars if I could !
cos the Stila Product I bought which I have used for years ( Stay all day 10 in 1 Illuminating Skin Veil ) was available on your website .Product recently discontinued by Stila and out of stock everywhere other than ebay where it has been selling for greatly inflated prices !

29 November 2025
Rated 5 out of 5 stars

Fantastic service

Fantastic service, great price. Messed up on my order and once I emailed, it was immediately cancelled and I was able to reorder. Arrived in time and well packaged .
Excellent, woukd definitely recommend

4 November 2025
Rated 5 out of 5 stars

Very good service

I’ve ordered a lip kit, and it’s been delivered super fast. It was my very first purchase from this website and I’m absolutely delighted with the service.

29 September 2025
Beauty Goddess logo

Reply from Beauty Goddess

Thank you for your kind words, and thank you for choosing Beauty Goddess. Enjoy your goodies! 🤩

Rated 5 out of 5 stars

Beautifully and simply wrapped

Beautifully and simply wrapped.
Quick delivery.
Excellent customer service.
Thank you

29 August 2025
Beauty Goddess logo

Reply from Beauty Goddess

Thank you for your kind words, and thank you for choosing Beauty Goddess. Enjoy your goodies! 🤩

Rated 1 out of 5 stars

Rubbish customer Service.

Rubbish Customer Service. Does not reply to emails.

7 July 2025
Beauty Goddess logo

Reply from Beauty Goddess

We’re sorry to hear you’re disappointed. According to our records, your order had already been processed and dispatched by the time we received your message. Regarding the email you mentioned, we’re unsure if it was successfully received on our end, as we would have respectfully processed a cancellation had the request come through earlier. We did respond as soon as we returned, but unfortunately, the order was already on its way. We understand your frustration and appreciate your feedback.

Rated 5 out of 5 stars

A Site Of Many Treasures!

Easy to navigate and friendly web site. Great choice at competetive prices. Some inspirational ideas. Delivery was quick and messages received about progress were helpful. This will be my new go to shop!!

30 May 2025
Beauty Goddess logo

Reply from Beauty Goddess

Thank you so much for your lovely feedback! We’re delighted you enjoyed the range, smooth navigation, and quick delivery. It means a lot to hear Beauty Goddess will be your new go-to shop.
We look forward to serving you again soon! 😊

Rated 5 out of 5 stars

Efficient

Efficient, promptness, variety and
Especially having the product i love . Thank you

25 April 2025
Beauty Goddess logo

Reply from Beauty Goddess

Thank you for your kind words, and thank you for choosing Beauty Goddess. Enjoy your goodies! 🤩

Rated 5 out of 5 stars

Fast delivery

Fast delivery, excellent choice of products
Would recommend

24 April 2025
Beauty Goddess logo

Reply from Beauty Goddess

Thank you for your kind words, and thank you for choosing Beauty Goddess. Enjoy your goodies! 🤩

Rated 5 out of 5 stars

Good service

Good service. Lovely product

24 February 2025
Beauty Goddess logo

Reply from Beauty Goddess

Thank you for your kind words, and thank you for choosing Beauty Goddess. Enjoy your goodies! 🤩

Rated 1 out of 5 stars

Didn’t receive the goods

Didn’t receive the goods!
Emailed and tried phoning 8 times no answer.

22 February 2025
Beauty Goddess logo

Reply from Beauty Goddess

Hi, your order was canceled at your request, and your payment has been refunded. We apologize for any inconvenience. Let us know if we can help with anything else.

Rated 5 out of 5 stars

Great!

Really fast shipping, great service and great quality of the makeup that I ordered :)

28 January 2025
Beauty Goddess logo

Reply from Beauty Goddess

Thank you for your kind words! 💖 We're so glad you loved your order. Hope to see you back at Beauty Goddess soon! ✨😊

Rated 1 out of 5 stars

Sadly my order was cancelled because…

Sadly my order was cancelled because they didn’t have it in stock 😩

31 December 2024
Beauty Goddess logo

Reply from Beauty Goddess

We’re sorry for the inconvenience caused by your order being canceled due to an out-of-stock item. We understand how disappointing this must be, as we always strive to provide a smooth shopping experience. As a gesture of our apology, we’ve provided you with a discount code, and we sincerely hope this helps make up for the trouble. 💕 We value your support and hope to welcome you back to Beauty Goddess soon!

Rated 5 out of 5 stars

Extremely fast delivery trustworthy…

Extremely fast delivery trustworthy website I keep using it and I highly recommend it

28 October 2024
Beauty Goddess logo

Reply from Beauty Goddess

Thank you so much for your kind words! 🌟 We're thrilled to hear you're happy with our speedy delivery and service. Your trust and recommendations mean the world to us! 💖

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look