Beautydiamond Reviews 42

This place doesn't even rate 1 star! Ordered a bionic hair curler waited weeks. £122 later and they send me a cheap knock off plastic version and when I emailed to complain they offer me 30% voucher to use on the site!! Shameful disgusting company. Do NOT order from them!!

SCAMMERS,
I order a cream, received the fake one. I emailed them so many times , provided all the photos of the product, but no refund or response. So pleaseeee don’t order anything.
Everythings are 100% fake.
Thanks

estafa. compre y nunca llegó. no me responden ni al telefono ni al mail. llevo mas de dos meses esperando

SCAM - sends you cheap alternatives

Ordered DR Melaxin balm as advertised on beauty diamond website, received FAKE unbranded cheap plastic alternative. Customer service very poor when I asked for a refund was told I could have 50% of total paid but not a full refund. Item is FAKE! Policy states refund given in 7 days but they do not abide by this policy. Terrible product terrible customer service awful experience.

SCAM - AVOID
They advertise high-end products then send cheap and nasty ones instead.
I thought I was purchasing a Bio Ionic long barrel hair curler for £119.99 - what I received was a FirePhoenix hair curler (a cheap Chinese piece of rubbish)
When I contacted them to arrange a return and a refund they said they don’t accept returns on beauty products and instead would send me 30% discount coupon to spend on something else!!!!

Do not buy from this website, they are scammers. The hair curler they sent to me is completely different to the one on their website. It came from China with a Chinese plug. When I asked for a refund the email was blocked.

RUN! DO NOT BUY From them!!!Total scam! I ordered a Nodpod weighted eye mask or so I thought. On the websight Everything looked legit when purchased I received a cheap replica in a plastic bag. They will not refund because it is a beauty item. I contacted my credit card company for a dispute on purchase. I wish someone would give this company a taste of their own medicine and take them down.

Absolute scam! I ordered a nodpod. Cheap knock off in plastic like something from a fun fair. Awful! They offered me 30% off another purchase. Like I will ever buy from them again!! Disgraceful.

I ordered a NODPOD eye mask on 5/12/25 received today 30/12/25 I paid $62 AUS, The item is a fake not NODPOD brand as advertised , I have a NODPOD eye masks it has the name embroidered on the mask and comes in a round cylinder with the logo printed! And the beads are some sort of crystal not sure the round beads in the real NODPOD !! Don’t be fooled it’s a FAKE

DO NOT USE THIS COMPANY send wrong products then won’t refund. Scammers

Scammed unfortunately. Please do not use this company. I did get something but not what I ordered and paid significantly too much.

I ordered the flexi dentures, as I have a wobbly front tooth and am anxious about it coming out. They are nothing like the ones on their website!!! I emailed them, stating this and that I would like a refund and their response was that they reviewed my purchase and are satisfied that the item I received matches the item on their website 🤬

I should have come here first before buying but at least it’s taught me a lesson. I ordered the colour changing foundation, it was about 21 quid I think. Then I saw all these reviews so I didn’t expect it to arrive but it did. I have just opened it now and it’s a colour changing foundation but the name on the box is Zephoco. I googled it straight away and it popped up on Amazon for 3.50, the exact same product and name. It’s going in the bin right now, I would never put anything on my face that costs 3 quid. How this rip off company is getting away with this is terrible , obviously the reviews on their page are all fake. If you’re reading this Beauty Diamond I really hope all the money you have scammed from us makes you very unhappy you scamming scumbag 🤬🤬🤬

Ordered a product. Price was $61.90. They charged my Visa $82.35 and after more than a month it still had not arrived. I requested he orer be cancelled/refunded. Diamond (Bill) said it would be cancelled in July 2015. My Visa is still charged and I had no choice but to file a dispute through Visa. Now Diamnd is STILL refusing to credit my account back. I have emails from Diamond that they would cancel the order.

Received fake items
Avoid

Like everyone else here, I think I also have been scammed by these people, I have placed an order in mid June and my order has never been delivered. I have requested a refund, there are always an excuse and I’m so stressed out about this.

Awful company. Ordered some beauty products three weeks ago and haven't received anything. I was provided a tracking number that comes up "order not found" When I track through the app my items apparently left on flight from Spain to the UK over a week and a half ago and disappeared of the face of the earth. Also very dodgy that the company is apparently called BeautyDiamond but shows as EcoStarLtd on my banking transactions. When trying to track my parcel yet another company name comes up... FunYeung!! There is no way to contact except via email, and they go unanswered anyway!! If you are unfortunate enough to have given these people your money go through your bank and get a refund

Been scammed so upset this website is a fraud they need shutting down they don’t send you wat you ordered how are they getting away with this I want my money back

The worst most dishonest company. Sent me a fake product, I tried to get a refund, for weeks they asked for evidenceafter evidence which I sent and they still refused to refund my money. Lying thieves. Don't buy from them.