Beauty Heroes® Reviews 18

I’ve tried a few clean beauty subscriptions, and Beauty Heroes is one of the few that actually feels curated. The focus on non-toxic ingredients and smaller, high-quality brands makes it easy to trust what you’re getting.

I’ve discovered products I wouldn’t have found on my own, and most are full-size and actually usable. It’s a bit premium, but worth it if you care about ingredient quality.

I’ve tried a few clean beauty subscription boxes over the years, and Beauty Heroes is in a completely different league.

What makes it stand out is how thoughtful and intentional everything is - from the ingredient standards (no fillers, no greenwashing, truly non-toxic and sustainable) to the brands they choose. You can tell they actually vet every product. I’ve discovered so many new favorites I would have never found on my own, and every box feels curated, not random.

I also love that they focus on full-size products instead of samples. It feels like real value and gives you time to actually see results in your skin and hair. The educational materials, rituals, and founder stories make it feel more like a community than just a subscription.

Shipping has always been reliable, packaging is beautiful and eco-conscious, and their customer service is kind and responsive (which is rare these days).

If you care about clean skincare, ingredient transparency, and supporting truly sustainable beauty brands, Beauty Heroes is the gold standard. It’s the only beauty subscription I’ve kept long-term.

Highly recommend.

Beauty Heroes offers the best clean beauty subscription box and their customer service is above and beyond anything I have ever experienced! Their entire team is passionate about their brands and are genuinely interested in offering only the best service for their customers.

Beauty Heroes is the best subscription box I've ever had ( and I tried them all!).
I love the product curation, the products themselves, the value, and the thoughtfulness of it. I have discovered tons of new brands I've never heard about and fell in love with clean beauty all because of beauty heroes. My skin is so grateful!

Beauty Heroes has completely changed the way I shop for skincare and wellness. Their excellent customer service makes every interaction feel personal and thoughtful, and the amazing curation of brands in their clean beauty store is second to none. Every delivery feels like a gift to myself. :)

I also love that members get a 15% member discount, which makes discovering new fave products even better and more accessible. If you’re looking for the best beauty subscription box with products you can trust, Beauty Heroes is it.

I’ve had such a wonderful experience with Beauty Heroes. Their store offers an incredible curation of high-quality products. You can tell there is so much thought and care that goes into everything they carry. The customer service is equally impressive: friendly, knowledgeable, and always willing to go the extra mile to help with questions or recommendations. Shipping has been fast and reliable every time, and everything arrives beautifully packaged.

What stands out most is how Beauty Heroes combines excellent product quality with genuine care for their customers. It feels less like shopping from a store and more like being part of a community that values wellness and integrity.

Highly recommend both their products and their service!

I have been getting the Beauty Heroes box for over a year and have been very happy with the quality of the products. It's all super clean beauty, the products are full-size, fresh and the value is always really high. I've tried other beauty subscriptions, but this one is the better than any other box. It feels really intentional, really fresh, and there is great content and education that comes in each box. I've found several products I can't live without, which I purchase with my member discount - 15% off everyday in their beauty store which is well stocked with tons of clean beauty brands. I definitely recommend trying the Beauty Heroes clean beauty subscription - it's been a game changer for me.

I stumbled upon Beauty Heroes and was absolutely delighted to find all of the clean beauty products they carry. Best of all is the monthly subscription box they offer! I receive 2+ products every month from brands that I may not know a lot about. In the box comes information on each brand and directions on how to use the products. The entire ordering and receiving process has been seamless. I also have written in to their customer service department with questions and I have to say, their customer service was nothing short of stellar. Keep up the good work Beauty Heroes! I will be a customer for a long time!

Beauty Heroes is my go-to for all my essentials. I don't know how they do it but my orders almost always ship the same or next day and are packaged with care. Their customer service team is incredibly responsive, friendly, and helpful whenever I have a question. The product curation and educational content are exceptional, and I’ve discovered so many great brands through them. I highly recommend ordering from Beauty Heroes.

I've been a customer for over four years and love the customer service and product selection. I can always reply on my orders arriving on-time along with the products being high-quality. Beauty Heroes has strong standards for ingredients so not every brands makes it to their assortment. Overall, I highly recommend! It's great being able to support a small business.

I contacted customer service regarding a delivery issue and they were extremely responsive, going above and beyond to help me resolve it. Highly recommend. They offer a subscription service of full-size, curated, premium, clean-beauty products worth hundreds more than the monthly fee. A great way to test out innovative brands you've likely wanted to try but couldn't afford!

They are so wonderful. I have placed dozens of orders and every order received at time. Once the shipment was lost the usps details showed it delivered but it was never received till date and then i contacted the customer service. They assisted me and sent me new replacement. I am truely happy with their service.

I really love this company. I've been receiving their monthly subscription for 5+ years and it's been one of the most consistent experiences I've had in beauty. They really know what they are doing. It's a rare find.

I love Beauty Heroes and am really surprised to see any negative reviews about them. I have had a really positive experience with this company. I came here to write a good review because I love this company so much and feel like they really get it right - their customer service team is so fast and caring, and I've loved everything subscription box and each order from their store is well packed and timely. Just a joy of a company in my experience.

I'd advise people to NEVER order from this company. I pre ordered some plum oil and paid $74. My order never arrived and you CANNOT REACH CUSTOMER SERVICE! IN MY OPINION THIS WEBSITE IS NOTHING BUT A SCAM/RIPOFF! DON'T WASTE YOUR MONEY!!!

I don’t normally write reviews but I have never been so disappointed with an American company before, Beauty Heroes are truly the worse company I’ve ever used. I’ve ordered a box of products by recommendation of one well known person. The parcel never arrived so I contacted beauty heroes who advised to wait a bit longer. That was a month of wait and after I had to submit and signed forms to say that parcel never arrived. I’m now 3 months in to wait and they completely ignoring me and costumer service is absolutely pathetic and slow. I have no choice but to file a claim against this company and get my bank involved to reverse the charge. Never again!!!

The best service ever! Great products, amazing value of subscribtion boxes, constant email support. I purchase almost all my cosmetics on this website for about 2 years now, and I have never had any problems with Beauty Heroes.

I have never had problems with this company, but the last two months have not delivered two boxes that were long ago paid for by subscription and also paid for shipping which is important. the store stopped responding something understandable to my letters, I only see that the status of my parcels does not change, and the company asks to wait for each shipment 40 days so that it can contact the carrier. the first 40 days have already passed the problem is not solved, no one changes even the company of the carrier, all the statuses of parcels I have including track numbers, ready to provide. predstaviteli firms on my last letter did not answer, and the letters were to wait for that 40 days. service absolutely nepoyantno for what take 19 dollars for delivery of each box. I have an annual subscription and I want a normal solution to my issue.