I placed an order for hair bundles with express delivery (£15) and they sent me the incorrect ones. I contacted them and they asked me if I wanted compensation or for them to resend the item. I paid f... See more
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Website layout needs updating because typing in what you're searching for is difficult however order process was clear and quick. Quick delivery, value for money and good updates. Hair is fantastic qu... See more
Company replied
I order 3 bundles of hair, expecting it to come in 2-3 business days as they promoted. It’s been 10 days since then, and I have had no updates on my order since then. I contacted/emailed them twice to... See more
Company replied
Tried to phone company 0208 640 8595 at least 8 or 9 times during the week to find out if they had my order in stock! Nobody ever answered the phone on that number. So I Emailed them this morning & I... See more
Company details
- Beauty Supply Store
- Beauty Product Supplier
- Cosmetics and Perfumes Supplier
- Cosmetics Store
- Hair Extensions Supplier
- Hair Product Store
Written by the company
Beautizone.co.uk: Your One-Stop Shop for Premium Hair & Beauty Products. At Beautizone.co.uk, we specialize in offering a diverse range of hair and beauty products from hundreds of trusted brands. With over a decade of expertise in the Afro Hair & Beauty industry, we are dedicated to bringing you the best and most suitable products to enhance your beauty and confidence. Whether you're searching for premium haircare, skincare, or cosmetics, we’ve got you covered. Our website operates 24/7, providing you with the convenience of shopping whenever you like. Additionally, our friendly and knowledgeable customer service team is always available to address your questions, concerns, and needs. We pride ourselves on delivering an exceptional shopping experience, from easy navigation to fast and reliable delivery. We stock a wide variety of brands that cater specifically to Afro-American and multicultural beauty needs. Some of our top brands include: Hair Extensions & Accessories: Sensationnel, X-Pression, Cherish, Spectra, Impression Hair Care & Styling: Shea Moisture, Creme of Nature, Cantu, ORS, Aunt Jackie’s, Taliah Waajid Skincare & Cosmetics: Makari, Fair & White Paris, Clear Essence, Extreme Glow, Dark & Lovely, Otentika Hair Color & Treatments: Adore, Crazy Color Accessories & Tools: Wahl, Magic Accessories We are passionate about helping you discover products that suit your unique needs. Whether you’re looking to enhance your natural hair, explore new skincare solutions, or experiment with vibrant hair colors, Beautizone.co.uk is your trusted partner for all things beauty. Join our growing community of happy customers and shop with confidence knowing that your satisfaction is our priority. We also value your feedback and look forward to hearing about your experiences with us on Trustpilot!
Contact info
London, United Kingdom
- 0203 8244 944
- Support@Beautizone.co.uk
- beautizone.co.uk
2.7
Poor
304 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 40% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Beautizone UK
Hi Rene,
Hearing that you had a great experience is the best thing we could hope for! Your recommendation means a lot to us.
Kind Regards
Beautizone
Would recommend!
Would recommend!
Trusted seller - no nonsense & great customer service.
Many thanks.
2 February 2021
Reply from Beautizone UK
Dear Vanessa,
Thank you so much for this great 5-Star review. We really appreciate you being a customer and helping to share the word about us.
Kind Regards
Beautizone
Awesome
Actually, all I have to say despite of many challenges. Your integrity remains strong. Great! Great!! Great!!!.
May the LORD JESUS CHRIST enlarge your coast.
2 February 2021
Reply from Beautizone UK
Dear Abdul,
Thank you so much for taking the time to leave an excellent rating. We really appreciate you shopping with us.
Regards
Team Beautizone
Beautizone are a gem on the web
Beautizone are a gem on the web for finding the hard to source products. I was amazed. Good value for money, professional service. I’d recommend and shop with them again.
2 February 2021
Reply from Beautizone UK
Hi Elaine,
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
Regards
Beautizone Team
Great products
2 February 2021
Excellent Service
Second time purchasing and again, excellent service. Will definitely order again and recommend to friends
2 February 2021
Reply from Beautizone UK
Hi Denise,
We're glad to hear it! Thank you so much for your 5-star review! We hope you shop with us again soon.
Thank you
Regards
Beautizone
Excellent service and fast delivery.
2 February 2021
No complaints!
I received my items in 2 days!!! Everything was sealed well and unopened, extremely happy with this purchase and I will also commend the quick responses from customer service, Farhan you are doing amazing, I’ve told my friends at university about beautizone!
20 January 2021
Unprompted review
Reply from Beautizone UK
Thank you so much for your feedback.
It is always a pleasure to receive this feedback from our loyal customers.
Thank you
Regards
Beautizone
Lovely customer service
Lovely customer service. Great products, I'm so happy with the service
16 January 2021
Unprompted review
Reply from Beautizone UK
Hello Olivia,
Thank you so much for sharing your experience and it is always a pleasure to receive this feedback from our loyal customers.
We thank you for your time and wish you a good day.
Kind Regards,
Beautizone Customer Support
Wow I couldn't be more impressed
Wow I couldn't be more impressed, super quick shipping and a email thanking me for purchasing from them. Package was double packed ensuring my items were secure. All items new and in original packaging. I will be purchasing from here more often.
14 January 2021
Unprompted review
Reply from Beautizone UK
Hello Victoria,
Thank you so much for sharing your experience and it is always a pleasure to receive this feedback from our loyal customers.
We thank you for your time and wish you a good day.
Kind Regards,
Beautizone Customer Support
Delivery Received
4 days later and I have received my order. Thank you very much Farhan for your professionalism, courteous attitude and efficiency.
14 January 2021
Unprompted review
Reply from Beautizone UK
Thank you so much Anne-Marie!!
I am a very satisfied customer
I am a very satisfied customer, who knows that Beautizone is a very good company to shop with. My experience with Beautizone has been successful. I had a problem with my parcel not being delivered by Royal Mail and I reported the problem to Beautizone.They emailed me straight away, they made the effort to help and to resolve my issue. Within a matter of weeks my problem was resolved and they replaced my missing parcel. I would definetely shop with Beautizone because they look after their customers either way. They are a very good company. Many thanks.
6 January 2021
Unprompted review
Reply from Beautizone UK
Hello Samantha,
Thank you so much for sharing your experience and it is always a pleasure to receive this feedback from our loyal customers.
We thank you for your time and wish you a good day.
Kind Regards,
Beautizone Customer Support
Beautizone is a very reliable shop.
Beautizone is an amazing shop,, reasonable prices, very reliable and they have an amazing customer service. I received my order within a couple of days of ordering considering we are in lockdown and Frahan has been in communicate with me throughout and was very helpful with all my enquiries. Couldn't recommend this business enough, I was very impressed and happy with my overall experience.
6 January 2021
Unprompted review
Reply from Beautizone UK
Hello Ancha,
Thank you so much for sharing your experience and it is always a pleasure to receive this feedback from our loyal customers.
We thank you for your time and wish you a good day.
Kind Regards,
Beautizone Customer Support
Excellent service
Excellent service, fast shipping. Received my order within two days and Farhan was lovely assisting me throughout.
6 January 2021
Unprompted review
Reply from Beautizone UK
Hello Amilea,
Thank you so much for sharing your experience and it is always a pleasure to receive this feedback from our loyal customers.
We thank you for your time and wish you a good day.
Kind Regards,
Beautizone Customer Support
Excellent customer service
Excellent customer service, always receive my products on time, able to get all my hair products whilst all the Afro Caribbean hair shops are closed due to covid
5 January 2021
Reply from Beautizone UK
Hello Waahum,
Thank you so much for sharing your experience and it is always a pleasure to receive this feedback from our loyal customers.
We thank you for your time and wish you a good day.
Kind Regards,
Beautizone Customer Support
Great shop!
Simple stress free experience and shipping was faster than expected. Overall amazing shop, will be shopping there again.
5 January 2021
Reply from Beautizone UK
Hello Victoria,
Thank you so much for sharing your experience and it is always a pleasure to receive this feedback from our loyal customers.
We thank you for your time and wish you a good day.
Kind Regards,
Beautizone Customer Support
I love to buy from Beautizone
3 January 2021
Reply from Beautizone UK
Hello Samah,
Thank you so much for sharing your experience and it is always a pleasure to receive this feedback from our loyal customers.
We thank you for your time and wish you a good day.
Kind Regards,
Beautizone Customer Support
They use DHL as a courier DHL delivery…
They use DHL as a courier DHL delivery service is terrible
1 January 2021
Reply from Beautizone UK
Hello Rachel,
Thank you so much for sharing your experience with us! Your recommendation means a lot to us.
Kind Regards,
Beautizone Customer Support
excellent shop
great shop, reliable, no issues at all, great prices and efficient. one of the best hair shops online, can defo count on them regularly
24 December 2020
Unprompted review
Reply from Beautizone UK
Hello Nicole,
Thank you so much for sharing your experience and it is always a pleasure to receive this feedback from our loyal customers.
We thank you for your time and wish you a good day.
Kind Regards,
Beautizone Customer Support
Brilliant website
Brilliant website with very reasonable priced items. Very kind costumer service team! Will continue to shop from here.
Thankyou :)
24 December 2020
Unprompted review
Reply from Beautizone UK
Hello Fahmeeda,
Thank you so much for sharing your experience and it is always a pleasure to receive this feedback from our loyal customers.
We thank you for your time and wish you a good day.
Kind Regards,
Beautizone Customer Support
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