Michael Beatty & Company Limited Reviews 

3,323
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 695 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the efficient delivery service, often noting quick arrival times for their orders. Many people are also very satisfied with the quality and range of products available, finding them to be excellent value for money. Reviewers consistently highlight the great service received, from helpful staff interactions to seamless ordering processes. However, some customers also noted issues with delivery timeliness and communication. A few people experienced significant delays in receiving their orders or found that their items were missing. Additionally, some reviewers were not happy with the lack of proactive communication regarding delivery updates or issues, occasionally leading to unexpected refunds without prior notification.

What people talk about most

Delivery service

Users describe positive interactions with delivery service, frequently praising the speed and efficiency of... See more

Product

Reviewers mention positive feedback about product quality, with many expressing delight with their purchases,... See more

Service

Clients share positive opinions on service, consistently highlighting its excellence, speed, and efficiency... See more

Order

People report positive experiences with order, highlighting the ease of the ordering process and prompt... See more

Price

Customers had positive experiences with price, often finding products significantly cheaper than competitors... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We ordered a large 2400 LED Galaxy Star 80cm - Warm White, Low voltage & a Liverpool annual. Made the order on 4th December 25, arrived 15th December 25. Beautiful decoration, we hung it above our f... See more

Rated 5 out of 5 stars

We needed a gas heater fast due to power outages and this Manhattan heater was delivered in super fast time from Beatty’s A great silent heater with a flame like effect, it’s capable of heating a la... See more

Rated 5 out of 5 stars

So nice to be able to talk with a member of staff who actually gives a damn . delivery arranged and washing machine arrived as planned. Altogether really good ppl to do business with will definitely... See more

Rated 5 out of 5 stars

Keter Manor Pent 6*4 garden shed ordered and delivered efficiently with phone call on the day of delivery. The shed itself is OK to build but fitting the roof is not easy as its design could be better... See more


Company details

  1. Department Store
  2. Children's Toys Store
  3. Christmas Store
  4. Electronics Store
  5. Home Goods Store
  6. Lawn Mower Store

About Michael Beatty & Company Limited

Written by the company

About us

Family run for three generations, Beattys celebrated its 80th anniversary in 2011; having first opened our doors in 1931. We began trading as a small grocery, hardware, and grain store on Church Street, Loughrea. Our longevity can be primarily attributed to the ongoing support of the local community and our staff’s dedication to providing exceptional advice, value, and service to our valued customers

The team of more than 40 staff at Beattys has a wealth of experience and product knowledge. Over half of the staff members have been working in Beattys for 15 years or more.

Our Stores

Beattys has two separate locations in Loughrea, Co. Galway. The Station Road premises is a fully stocked builders’ merchant with plumbing, bathroom, timber flooring, and hire departments as well as a complete range of agricultural feeds and fertiliser. The Main Street/Church Street premises is a 15,000 square feet retail outlet stocking an extensive range in each of the following departments: housewares, interior furnishing, electrical, DIY, toys, paint, and gardening. To ensure we have the best prices possible, we are part of 3 buying groups, Topline hardware, Euronics Electrical, and Toymaster. We endeavor to stock many interesting and unique products, especially in the housewares and interior furnishing departments. If you’re looking for something different, we have it.

Local Community

We show our appreciation to the Loughrea community for this ongoing support by engaging in fundraising efforts, and we regularly host fun events for our customers. In 2013 we organised a Shave or Dye event where 35 people either shaved off or dyed their hair on the night in Beattys, raising more than €10,000 for the Irish Cancer Society.

Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 63% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(3,323)

671 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent shopping experience

Excellent shopping experience
Really enjoyed browsing through the huge range of toys for Christmas recently. These were fantastic value and arrived very promptly. Another wonderful shopping experience with Beattys! Thank you!

1 December 2025
Rated 5 out of 5 stars

Great and reliable business

Beattys is always a reliable place to shop online! Fast shipping, always packed well! Always good to be able to find Baby Born and Pokemon products on Irish websites.

16 December 2025
Rated 5 out of 5 stars

Highly Recommend!

Bought two heaters online and it was was so easy and efficient. Delivery so quick. Highly recommend Betty's. I'll definitely be shopping with them again.

16 January 2026
Unprompted review
Rated 1 out of 5 stars

Order from somewhere else

I would not advise anyone to order from here. I ordered a dryer four weeks ago and still have not received it. I rang the shop last week and only then did they get it collected for delivery. Four days later and still no sign of delivery. When I rang the shop again, I was informed that it could be two further weeks with the delivery company because they are taking away the old appliance and staff advised me to follow up myself with the delivery company as they had no tracking number for the delivery. I tried to just cancel the order but as the delivery company have the item I could not cancel. It is ridiculous that something could take this long to be delivered and even more crazy that you pay a shop for an item to be delivered and they expect you to follow up on the delivery yourself. I would advise anyone to purchase from anywhere else but Beatty in Loughrea … stay clear of here

15 January 2026
Unprompted review
Rated 1 out of 5 stars

Good service, atrocious packing

Beatty’s customer service were very good in the sense that they’re easy to get through to and straightforward to deal with when you contact them. However, the overall experience was let down badly by poor packaging and a lack of proactive communication about expected delivery dates and times.
My parcel was meant to arrive before Christmas but was delayed, and there wasn’t enough clear information unless I chased it myself. More importantly, a few of the items were ceramic and they arrived utterly destroyed. I respect that Beatty’s are environmentally conscious and self sustainable, but fragile items need proper protection, otherwise they’re guaranteed to break in transit.
Maybe take a few packaging tips from Amazon, not in terms of excess waste, but in terms of actually securing and cushioning items properly so they arrive intact. It’s a pity because there is quality service there, but due to the delays, lack of delivery updates, and the condition of the items on arrival, I have to leave a low rating. I hope they take this feedback on board.

21 December 2025

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